Heritage Senior Living, LLC.

I love everyone here is so kind and involved and everyone here always waves hello and knows my name, it makes me feel welcome. I can't see much anymore so it was nice how people are always helping me.

I have been a healthcare provider in many communities over the course of 25 years. I chose Keystone Villa Douglasville based on location, cost and most importantly attitude and responsiveness of staff, starting from administration on down. There is a climate of care and concern that is not seen in many communities. Thanks for all you do! [name removed] Amazing nurse and person should be employee of the year!!

My father has been a resident at Keystone Villa for a year. Like anytime change occurs, there are many questions and concerns which can lead to anxiety. The administration and staff have helped alleviate those feelings. They answer every question and address every concern. They made the transition bearable and even pleasant. The personal attention my dad has received has made him feel loved, important, and like a member of "the family". He participates in all the community activities and some of the trips. This move was the best thing for my dad and I am forever grateful to Keystone Villa.

Keystone Villa did a fabulous job of taking care of my parents. They kept me informed, sometimes daily, of concerns and/or needs of both my parents. I couldn't have asked for a better, caring staff to attend to my parents' needs.

The activity department is awesome. Food is good. Good care by nurses. Did well keeping my parents safe during the Covid-19. Keep up the good work.

This was a very difficult decision (like for most families) to have my mom move from her home of 16 years into a personal care facility. I couldn't be happier once my mom settled in and began to feel at home. She joins in with some of the activities offered. Never expected that, since she wouldn't participate in any activities at her prior residence. I really appreciate the care mom receives from all the staff, also the interaction between staff and myself. "Great place for mom" I love it also!

This is an excellent place for mom. They do everything possible to keep her safe, comfortable and engaged. She can be extremely difficult and yet, somehow, they meet the challenge everyday.

I am very pleased with my husbands care - both physical and memory issues. No one is perfect. I could no longer care for him at home and I believe Keystone is the best option for us.

When I visit my loved ones, I see and hear heart felt commitment from the staff. The quality of care is genuine and personal . . . There is a feeling of safety and protection here, now evermore important, given the concerns of Covid-19. I love this place.

Our Birches experience with mom's care was an overall pleasant and extremely satisfying one. Making the correct decision on where to place a loved one in need of personal and/or memory care, can be wrought with tough decisions, questions and doubt. We feel that The Birches, starting with executive director and the staff gave our mom the dedicated care that we were hoping for. The Birches helped us realize that we made the right decision in placing mom. So, on behalf of our family, we wish to offer you and your staff a gigantic THANKS! Again, [name removed], thanks for all your kindness and assistance.

My husband made The Birches his home a year and a half ago. It was time filled with kindness and loving care on the part of everyone that touched his life. He truly enjoyed the people, the activities, and good food (especially all things chocolate), and the friendliness he experienced while in Daybreak. Thank you for making his life comfortable and happy at The Birches!

Our family would like to thank you for the love and care you provided to our father for the past several years. He was so happy at The Birches and loved all of the staff so much. He was a "tough old bird", but the twinkle in his eyes an his outgoing personality made him so special to everyone who knew him! We are all so grateful you got to know him, and are equally grateful for the care provided him. He spent the last days of his life exactly where he wanted to be, with people who cared for him.

Thank you for providing a friendly and safe home for our loved one as she faced the end of her life with PSP. The support your team offered - care based rehab based, activities/entertainments all gave our loved one reasons to anticipate tomorrow. We, her family, appreciated being welcome to participate in special activities (i.e. pie tasting, music evenings, etc.) or when visiting from a far - to come and go as we pleased.

Loved the community. I was not ready for assisted living.

I want to make sure you all at Belle Reve know how much you are appreciated for the day after day job you do. I'm sure everyone whose loved ones you care for feels the same way. Your place is sooooo much better than any other I've ever been to and I've visited a few. I've been telling people since January how great Belle Reve is, not just the place itself but more importantly your staff. Everyone I've come in contact with since January from the maintenance man to the front desk staff to [name removed] and anyone I've talked to on the phone, everyone has been wonderful. I only wish my mom had more time to spend with you. I hope I live home until I'm 100 but if I need to spend a few years somewhere besides home, I hope it's Belle Reve.

My Aunt feels safe at Keystone Villa which is very important to me. The facility is always clean and staff are friendly. The activities director is wonderful.

When we turned out calendars to 2020, who would have ever thought that just 10 weeks later, we would be "locking down" for a pandemic. So many things changed in a matter of days, not the least of which was our inability to see our family members at KVAF. We had to rely on you, the staff, more than ever to watch over our loved ones. You have taken the ball and run with it by creating many ways for your residents to stay engaged and in touch with their families and vice versa during the Pandemic. This meant you had to re-think every aspect of your day to day operations, and you've done an amazing job! Every single one of you has made a commitment, even outside of work, to do all you could to stay healthy in order to be able to continue to crucial work you do. You are to be commended for keeping KVAF virus-free! To each of you, we say thank you. Not just for what you do for [name removed], but for what you do for each of your residents, especially those who may not have someone to advocate on their behalf. Your unfailing commitment to each of your residents is truly a gift.

I like living at KV. Next to home. I feel safe and well looked after.

seeking repute care I was astounded bu the Heritage Hill. [Name removed] went out of her way to show me the facility and introduce me to staff during our zoom meeting while explaining the available activities. [Name removed] brought us lunch so my mom could sample the food - which she loved. Along with the look and activities of the facility it was the above and beyond caring that [name removed] showed that convinced me the Hertitage Hill would take excellent care of my mom during any stays. Our plans changed so at this time I do not need respite care however I. The future I would not hesitate to contact [name removed] and have my mom cared for at Heritage Hill.

I have been here for almost 6 years and I love it. Have a family of friends and lots to do. Today I will help husk corn. The staff is terrific and they cannot do enough to help you. I will be your friend.