Heritage Senior Living, LLC.

After an extensive and thorough search for a place to take care of Mom, we found Traditions Of Cross Keys. From the first visit and interview we knew this was the place for her...and we were right! My mother is now being helped by a thoughtful and loving staff; they take care of her and keep us updated on her status. COVID19 has made things difficult for all of us, but we are glad we have this wonderful group watch over her. Traditions of Cross Keys team, we thank you!

My mother has been an AL resident for a year and a half and our family has been so pleased with her care. The staff has always been true to the mission of treating residents like family. I believe that the success of a community like Traditions begins with its leadership and from [names removed] and the rest of the staff. We constantly feel confident that my mother is safe, happy, and well cared for.

My mom moved into Traditions almost 2 years ago and absolutely loves it there after being very difficult for the first few months. The staff is very caring, loving and supportive. The staff is always thinking outside the box on ways to engage the community, most especially during the past few difficult months where residents have had to quarantine in their rooms. My mom will tell everyone that she was very mad at me for putting her there, but is so glad that I did as she loves everyone there and is very happy.

Even before my sister was able to move in she benefitted from a skilled, compassionate staff. COVID-19 issues were managed professionally and comfortably. The staff continues to be friendly while responding to residents' needs promptly and professionally.

My loved one was on the memory care floor. The activities kept the residents active and they were repetitious for the residents. I didn't compare the everyday activities to the other communities I visited. My loved one was happy at this community. She felt very comfortable.

The layout of Senior Commons was very accessible for all the residents, it had nice grounds with nice gardens. Everything was kept very clean. This community had bingo, music, church services and would even take little trips. Our loved ones room was very comfortable for him. They did serve a lot of chicken for their meals, but the meals were always well balanced, even if you were sick they would bring up your meal to your room. The staff members at this community were always very helpful, very nice, and very professional. They were always engaged with the residents.

My Dad moved to Cardinal Village at the beginning of the year. The staff has been incredible from the beginning. So welcoming, warm, and responsive all the time. They go out of their way to help him whenever they can. The apartments are large and spacious, and the best part is that they have screened in patios so that I can visit from outside whenever I want. That has been a blessing for our family and dad during the last several months especially. I can’t thank the staff enough for always keeping us up to date and making my Dad’s life so much better!

My uncle was a resident in Assisted Living at Cardinal Village for over two years. While it was difficult for him to make the transition, it was the professionalism and caring attitude of the management and staff at Cardinal Village that made this transition go smoothly. All healthcare providers involved in his care were total professionals and took a special interest in making sure he was comfortable, especially the nursing staff. Since they are on-site, 24 hours, it gave us peace of mind that he would always receive the care he needed, 24/7.

Our family loves Cardinal Village!!! My mom has been a resident there for 7 years and calls it her home! She moved into Independent Living which she just loved and then to assisted living. I cannot say enough about the wonderful care that my mother receives at Cardinal Village. The nurses are some of the most compassionate & caring people that I have ever met. All the staff is amazing. They are always so helpful, respectful, kind & understanding to her. They really go out of their way. They always keep me informed of things going on with mom. We made a great choice in coming to Cardinal Village!

This is a wonderful place to live at and is very safe.

A very good working relationship with the staff and the community. A very very good activity program and its director.

At the moment we are currently having a few issues with this community, our loved ones just recently passed away and we are having trouble getting refunding on things we had already paid for. However, we really liked how friendly the staff was, and their willingness to explain things and to show us around when we first visited. From our understanding the food was okay, and the rooms at this community are very nice and very well kept.

I'm so happy with our families decision to move my mom to Heritage Hill. They take such good care of my mom, she's happy, has a nice group of friends and always busy. It feels good knowing my mom is safe and well taken care of.

After having a stroke, my mom lived at Heritage Hill for about 3 years. During that time, the folks at Heritage Hill became like family to us. My mom was very well taken-care of and was treated with kindness and respect, always. We trusted them with her care. In fact, we now have another family member living there!

My mother has lived in this community since January 2020. My husband and I are totally satisfied with the decision to move my 93-year-old mother from a private apartment. We feel that all her needs are being fulfilled. All staff is extremely attentive, kind, and knowledgable, etc. Thank you Chesnut Knoll.

Their menu looked great and the salesperson was very knowledgeable. The location is close to my daughter. If anyone I know is looking for a great place I will certainly give them [name removed]'s card.

This community is a little more on the pricey side, however the staff is amazing they are very caring. One thing we really liked about The Crossings was how when you entered the building it was very clean and had a warm welcoming feeling to it. The apartments my mother lives in look very modern which is really nice. She really seemed to love the food they serve, and since she is in independent living she doesn't need the care services they offer, but the staff is very good to my mother and they really do go above and beyond. .

I am resident here at the Birches... food is excellent and well seasoned, with a good variety. The team has been excellent and always willing to help. I would recommend new friends to join.

It's fabulous everyone is so wonderful, kind, caring, and giving. I love it here - I call it home.

I like that I don't have to cook and clean.