Heritage Senior Living, LLC.

We were really impressed with the community, and the director as well. They showed us quite a lot on the tour, and explained everything well. The location was favorable to where we live. Our only issue came down to personal preference - we just found them too big, without the cozy/homey feel we were looking for.

We chose Keystone Villa because it seemed that we would get the most for the price. She was able to get a 1 bedroom apartment with a kitchenette. They do send newsletters and do phone calls so they are good with communication. We just got to the point where we are able to finally visit her in her apartment. It has been a good experience and I would recommend to others looking.

I would highly recommend Heritage Green. Facility is nice, clean and the staff has a great attitude.

We were very pleased with our experience with Traditions of Hanover. We chose this facility because of the sense of community and the friendliness of the staff members. They were very good with communication to both my mother in law and to us. When she needed to transition to hospice, they were extremely helpful and caring throughout that process. I would absolutely recommend them.

Are you looking for a friendly place with a family-like atmosphere for yourself or a loved one? If so, Chestnut Knoll is the perfect choice. Residents are well cared for and treated like family. The staff are caring, kind, compassionate folks. My aunt has been a resident for 3 years. I am so thankful she's at this safe amazing place. The facility is welcoming and very clean. The food is delicious. Great care is taken in both selection and preparation of each meal. The activities are varied and fun. So much effort is put into making sure everyone is involved and entertained. The Fox Therapy team, an exceptional part of what Chestnut Knoll has to offer, does remarkable work with the residents.

My wife suffered for many years with dementia and as her primary care giver I needed a respite. Chestnut Knoll was accommodating to my needs as far as duration rather than a 30 day minimum stay. From initial contact, to the care my wife received during the respite, I was convinced Chestnut Knoll would be where she should be when I could no longer care for her. She was admitted in [date removed] and the long term care admission process was handled efficiently and professionally. The entire staff from management to nursing to support are all professional, seriously caring people. The premises and accommodations are impeccably well maintained and clean. As my wife’s condition worsened, it was necessary to move her to Chestnut Knoll’s Hospice unit and again, the care, dignity, and compassion both she and I received during this difficult time was above and beyond expectations. I would highly recommend considering Chestnut Knoll in Boyertown for personal care, memory care and hospice care.

In [date removed] my father passed away while both parents were living in NC. Knowing Mom would have to now live near a child, she chose to live near me. I gave her a year after my father passed to make the move not wanting to uproot her so soon after his death. I talked to marketing at a couple of places and got floor plans for her and she choose Senior Commons at Powder Mill. She had wanted to live in independent living in a two-bedroom apartment. In August she fell and we decided it would be best for her to move more quickly and not spend a winter alone in NC. What was available for her at the time was a two-room suite in assisted living. We took it and prior to her even going into the suite, my husband and I got her furniture situated so when she walked in, it looked like home. She was so comfortable there that she never went over to independent living. In the 7+ years that she was at Senior Commons, she was treated with respect and care. She never had an unkind word to say about any of the staff. The only complaint she had when she first arrived was there was too much salt in the food, and after a town hall meeting where it was brought up by several residents, that was rectified. As my mother was nearing end of life, I feel like the staff took me under their wing to make sure that both of us were comfortable. It was a difficult time and they helped me get through it. They became family. This year has been difficult for all. I can’t imagine what they have gone through, including employee turnover, COVID with the residents as well as staff, ability to care for everyone the way they would like. But through all the years and especially this one, the right decision was made for Mom to live out her life at Senior Commons. And I thank them for the care they have shown.

In [date removed] my father passed away while both parents were living in [location removed]. Knowing Mom would have to now live near a child, she chose to live near me. I gave her a year after my father passed to make the move, not wanting to uproot her so soon after his death. I talked to marketing at a couple of places and got floor plans for her, and she choose Senior Commons at Powder Mill. She had wanted to live in independent living in a two-bedroom apartment. In [date removed] she fell, and we decided it would be best for her to move more quickly and not spend a winter alone in [location removed]. What was available for her at the time was a two-room suite in assisted living. We took it, and prior to her even going into the suite, my husband and I got her furniture situated so when she walked in, it looked like home. She was so comfortable there that she never went over to independent living. In the 7+ years that she was at Senior Commons, she was treated with respect and care. She never had an unkind word to say about any of the staff. The only complaint she had when she first arrived was there was too much salt in the food, and after a town hall meeting where it was brought up by several residents, that was rectified. As my mother was nearing end of life, I feel like the staff took me under their wing to make sure that both of us were comfortable. It was a difficult time and they helped me get through it. They became family. This year has been difficult for all. I can’t imagine what they have gone through, including employee turnover, COVID 19 with the residents as well as staff, ability to care for everyone the way they would like. But through all the years and especially this one, the right decision was made for Mom to live out her life at Senior Commons. And I thank them for the care they have shown.

We chose Traditions of Lansdale because it was recommended to us and when I did talk to the staff members here, I had a lot of confidence they were doing things right at a good price. It is also in a good location for a lot of areas. I would recommend them to others looking.

You could not ask for a nicer and caring group who bend over backwards to assist you and your loved one. They allowed the family to come see our loved one during their transition during the pandemic. The staff were quick with forward thinking and to assist with any requests.

The staff at Traditions are doing an outstanding job at keeping my uncle adjusted to his new living circumstances. Not only are they concerned about his physical wellbeing but they have an engaging way of interacting with them, dealing with his current state of dementia, reassuring him, and keeping us in contact. In addition, the administrators, especially [name removed] have done much to guide my family, given us needed professional answers to questions that have challenged us in dealing with a new and difficult situation.

We chose Traditions of Cross Keys because the layout was bright and airy, they have a gorgeous central court yard with a walk way, and everyone here also seemed very kind and happy. From the director to the food servers, they are all polite, courteous, and cheerful. They are definitely trying their best given the circumstances and I think they have a done a great job. I definitely think we chose the right place and I would recommend them.

Our mom has received wonderful care at Belle Reve. The entire staff is dedicated, kind and personally attentive to mom’s changing needs. Dining, personal care, nursing, activities, maintenance, OT, PT, housekeeping, receptionists, and administrators all keep her safe and happy as well as keeping our family informed and involved. This has been the best decision we made when mom couldn’t live by herself anymore. She loves having her own furnishings with her and we love how social she is now in her new home. Thank you to all in Belle Reve!

This building is bright, clean, well-staffed, and pleasant. Surrounding friendly and cheerful staff. The dining room has adequate seating and is nicely laid out. The menu is varied and the food delicious.

Even before our Mom contracted Covid-19, our family was searching for an assisted living facility that was first and foremost safe and comfortable, and that fell within our budget. The Birches at Harleysville fulfilled all our needs. The staff was excellent in every respect, and helped and guided our family through the entire process. The Marketing Director and Executive Director were especially helpful and went out of their way to answer all our questions. After Mom moved in, the Maintenance Director has been a Godsend by helping Mom arrange her apartment and setting everything up just the way she likes it. There's always going to be a few bumps in the road when relocating a loved one, but the personnel at Birches have helped smooth them out and have been an answer to our prayers.

I would highly recommend this community. They are friendly, clean atmosphere. It was all in all a good experience.

My first encounter with anyone at The Birches was with [name removed] who called me on her way to work to tell me what The Birches had to offer in the way of memory care for my husband. I was touched by her compassion and impressed with her knowledge of the care he might need and her passion to help him. My family and I already had decided we needed to place him somewhere for full time care. It was just a matter of where. My daughter, a granddaughter, and I got an immediate meeting with [name removed] and other staff members and decided to have him brought to The Birches. I knew he was in a safe, secure place with people who would care for him. [name removed] periodically took the time to check in on him and let me know how he was doing. I felt confident with his placement and appreciated how often The Birches staff reached out to me regarding my husband’s well being. Having to place a loved one in a facility is difficult. [name removed] and the other folks at The Birches made it as easy and uncomplicated as it could be. My family and I are so grateful for that.

I am writing to thank A Place for Mom staff for bringing to my attention and providing information about the Traditions of Lansdale facility located in Lansdale, Pennsylvania. A Place for Mom was very helpful in speaking with myself and my wife when we considered places for my Mom to receive care. Thanks to A Place for Mom, we were able to consider the Traditions of Lansdale facility as a place where Mom might receive the care she needs. I would also like to thank the entire Traditions of Landale staff for the loving and dedicated care given to Mom every day during her stay at Traditions of Lansdale. The entire staff at Traditions are very professional, easy to work with, and very attentive to Mom's every need. Any questions we have about Mom's care are addressed promptly by the appropriate staff member. The facility is clean, the quality of food is very good, and Mom's room is very comfortable and inviting. Special requests concerning food are easily handled by the staff. I am impressed by the medical staff who accurately and carefully dispense and administer Mom's medications and can instantly review Mom's medication history at Traditions from data on-board the computer that travels with the medical cart. Everyone at Traditions communicates well with Mom and our family to insure Mom has a positive experience. We have found the entire staff to have Mom's best interests in mind, and they do everything they can to insure Mom is happy and comfortable. Thank you very much to A Place for Mom and Traditions of Lansdale for making such a positive experience for Mom and our family.

When I had to arrange for my cousin to go into Chestnut Knoll, as her memory loss became more severe, I had many concerns as she was a very independent woman. They were incredibly good with her and showed remarkable patience helping her settle in. This was helped by the excellent food which she really enjoyed. They made special provision for her to enjoy her favourite chocolate ice cream on a regular basis which was much appreciated. [name removed] was there for almost five years and they were like family for her. She was clearly much loved by the staff who they really cared about her and her needs.

ratings above