Heritage Senior Living, LLC.

In October 2019, my sister and I started searching for a memory care facility for our dear Mother who was suffering from moderate to severe dementia. From the moment we walked into the Chestnut Knoll lobby, we were warmly greeted by an office staff member. We were given a tour of the memory care unit. It was so nicely decorated, was so clean and had a nice fragrance. You could feel the warmth and coziness there. Our Mother has now been a resident for 7 months. In early March 2020, the Executive Staff wisely stopped visitations, and to my knowledge, there has been no Covid-19 resident cases. Prior to the Covid-19 pandemic, I would visit with my mother three times a week, spending several hours with her each time. Every time I was there, I could see how lovingly the staff took care of my mother and all of the other residents. The staff actively talks to the residents and encourages them to join all of the activities. Also, they always keep a close watch on the residents, making sure everyone stays safe, such as when walking or sitting. In addition, they make sure everyone is always accounted for, especially when the roast transitions from the activity room to the dining room and back. Throughout this Covid-19 pandemic, the Executive Staff has been encouraging family members to keep in touch with our loved ones by way of window visits, video chats, phone calls, or emails and greetings cards which I personally read to the residents. This wonderful, excellent, and loving Chestnut Knoll team is an extension of our hands to take care of our dear Mother. May God bless them abundantly for all their hard work to keep our precious family members lovingly cared for and safe. With deep gratitude, [name removed] and [name removed].

Excellent care. Great caring staff. Clean. Awesome memory care.

Keystone Villa is a beautiful retirement community. It has dedicated and caring staff. The facility is immaculately maintained. There are many activities for the residents to participate in. Management is excellent at listening and acting on any concerns that I have brought to their attention. My mother feels safe and well cared for living at Keystone Villa.

When my mother decided it was time to sell her house we looked at many various options. When we visited Sr. Commons we both felt it would be a great place for her. She really loves it there. The staff are wonderful, courteous and extremely helpful. Mom has made many new friends. We both highly recommend Sr. Commons. It’s a great new home.

When my mother decided it was time to sell her house we looked at many various options. When we visited Sr. Commons we both felt it would be a great place for her. She really loves it there. The staff are wonderful, courteous and extremely helpful. Mom has made many new friends. We both highly recommend Sr. Commons. It’s a great new home.

I can't thank [name removed] enough she has been awesome helping my parents and my sister and I with everything going above and beyond.Thank you so much!!

We looked for an assisted living facility for our Mom, who needed some extra care now that she is in her 90's. Found Heritage Green in Mechanicsville, and from the very first meeting knew this would be the perfect place. Everyone and I mean everyone has been so nice, so caring and helpful not just to our Mom, but to every resident there. They have many activities, and outings for them, the facility is beautiful, and so clean. The food is delicious, and I like how you can have lunch with your family member. I like that it is not one of those huge places, this is a smaller facility and they can spend more time with each resident, and even have on site PT and OT. Well worth the time to check out Heritage Green, if you are in need of assisted living for your loved one, I don't think you can find a better one in the area.

Many thanks to [name removed] for helping me during this difficult time she made it happen quickly and with a smile in her voice. Answered all questions. [Name removed] was so gracious and welcomed us as if she has been a best friend forever. She was truly wonderful. [Name removed] has not started activities yet however I’m sure they will also make him glad to call Birches his home

My mother [name removed] loved it there. We didn't know what we were going to do. Heritage Green made it so easy to get my mother there. Everyone was really nice. The staff is great.

In general, I cannot complain about anything. It's clean. The help is wonderful. And if you have any questions you just ask and they all do what they can to help you.

I am very happy here, you are well taken care of. The staff is always willing to help you. The apartments are very nice. You always have a variety of food to select from. Next month I'll be here for five years. I recommend this place to anyone.

Shout out to Traditions of Hershey - Mom, who is 95 years old, has been a resident at Traditions of Hershey for 5+ years. Our family is most appreciative for the care, compassion, hospitality and generosity provided by “Team Traditions” on a recurring daily basis.

The hardest thing I ever had to do was drop my Dad off at a new facility during COVID-19. Even though, prior to the pandemic, I had been to the facility and met with truly compassionate staff and knew Daybreak Memory Care Neighborhood was right where he needed to be, I was very sad that I had to say goodbye at the front door. However, through communication with [name removed] and other staff members I knew Dad was adjusting quite well. I am amazed at the care and communication from the staff at The Birches/Daybreak Memory Care Neighborhood show not only to the residents, but to their loved ones as well. I highly recommend this facility!

My wife [name removed] has the angry type of dementia. She came here in [date removed]. The staff did a good job keeping her safe and having her cooperate which took a lot of patience, she has progressed to later stages of the disease. I have the utmost respect and admiration for the staff also during the COVID-19 pandemic. They have done a terrific job to keep the residents safe. Their care and compassion is at the top of the bar.

I think it’s one of the best places my mom could possibly be. Everybody is very professional and very attentive to the people. I just hope there’s enough money for me when I get that old to be able to go in there.

Nice place to live.

Staff is friendly, knowledgeable, just great!! Building is clean, accessible to places in Reading. Residents are nice.

Where do I begin? I have nothing but good to say about everything here! The staff is great. They go out of their way to help us! The activities Director, [names removed] are wonderful. The marketing department [names removed]. Thanks to the crew from Fox rehab. We have exercise in the halls , all great people! I found a great home away from home. I already gave the kitchen a great review! I feel very fortunate to be living here. My late husband had a wonderful care here.

The Crossings are inclusive in all levels of care. The staff is very friendly. They have more amenities than the other properties I looked at. Their rooms are larger and they have washers and dryers in the units. Food is good.My parents have a balcony that overlooks the woods. The marketing staff was very knowledgeable and helped to guide me in the move in process.

My parents lived at HG for more than a year and we were very happy with the level of care they received there. The staff will treat your loved ones as if they are also family--in a good way! ;) They were consistently treated with TLC there. The therapists were terrific and helped my dad so much with his chronic pain, speech challenges, and range of motion. My mom enjoyed the activities and outings very much. The staff is really terrific across the board. The social events where they invited in the families and community were terrific ways to help keep our older loved ones connected, and I appreciated knowing who else in the community had loved ones there, helping us create a support system for each other as well. I highly recommend HG!