Heritage Senior Living, LLC.

I would tell others that the staff are wonderful, the food is good, the activities are fun, and they are caring. The only concern is the price is a little high. My loved ones have a bedroom, bathroom, and living area in their apartment. They also include a microwave, sink, and a mini refrigerator. The staff were good at assisting my loved ones with hygiene care, bathing assistance, and medication management as some care types. The monthly fee includes the room, laundry, linen changes, housekeeping, utilities, tech fee (phone, WIFI, and cable for a small fee), all the meals, snacks, and beverages. I would highly recommend the community to others for their loved ones. There is transportation that the residents are able to use for shopping, and doctor's appointments. The activities include a non-denominational religious services, music, therapy animals, games, bingo, and more for the residents to choose from. They have physical therapy the residents to take are able to take advantage of. They have a hair salon on site for the residents. They have a podiatrist to come in to see the residents as needed.

we toured Keystone Villa at Fleetwood and it was a good experience and tour. we chose another community, as it was less costly and fit better into our long term budget.

[name removed] made my experience of looking for an independent care facility for my Mom so amazing. She immediately asked about my Mom; what her interests were, her diagnosis, etc. She answered all of my questions and we set an appointment to visit. My Mom thought we were entering a hotel. The lobby is so beautiful. The whole facility is very well maintained and clean. Everyone we have met has been so friendly and caring, as well as the residents! So glad Keystone Villa was my first and only call I made!

The value for the money is great. It was very clean and they were on top of everything. We had to do this from different states, we did everything by zoom, facetime, emails, etc. So when my dad finally moved it everything was done. They were super accommodating getting him in here and have continued to be that way. It is a smaller facility so the care is more individualized and they really get to know residents likes and dislikes. The staff are all extremely friendly and they are quick with their response time. I could not have found a better fit for my dad and he loves it here. The only thing they could improve on is the food. I would most definitely recommend to others looking.

This community has been working with us in a difficult situation to meet the needs of our loved one. The aid workers are caring and meet the needs of the residents that are there.

I just wanted to thank you for all you did [name removed], for my father. he is so happy when we talk. he's really comfortable and says the staff has been so nice. this morning, he decided not to go to the dining room and have his cereal in his room. I was on the phone with him and an aide came in to his room to ask if he needed anything.

I am so grateful to Traditions and all the staff. I was nervous about assisted living, but met [name removed] and she was right about what I would experience. good food, socialization, fun activities, live music. I am happy to be here.

I would say that this is a very nice place for you or your loved one.

wonderful, compassionate, professional caretakers!! :-)

I always have had a positive experience with this community personally.

I thought Heritage Hill was very nice. The staff were very responsive to any questions we had.

We chose The Birches because I needed a place in a hurry and they were able to get us in quickly. My in laws also have also stayed here as well and had a good experience. It turned out we were very very lucky. They get high marks in every category as far as I am concerned, they are good people and it is a great place. I would absolutely recommend them.

My mother with Alzheimer's has been living here for over 4 months and it has been life changing for all of us. We looked at quite a few facilities, and although some places might have been a little more impressive looking (and also way more expensive) the staff won us over at Traditions. Of course they are nice at all the facilities when you tour the place, but something felt genuine about Traditions, and we haven't been disappointed. They are super friendly and caring, and since my mother has been there, her attitude has improved 100%. When she lived with us, she was often angry, but she is always so happy when we visit, which is frequently. We can show up anytime, unannounced. There are always other residents and staff for her to interact with and activities going on. She raves about the food, which is plentiful. And the staff held our hands through the whole process, and were supremely understanding of how difficult the decision was for us. SO happy to have found this place!

It only been a couple of weeks since we transferred my dad from independent living to assisted living, and we are very happy that we picked Traditions of Lansdale. My dad's decline in the few weeks prior to transferring to Traditions of Lansdale made it clear that he was going to need more assistance to live a full life. We're so glad we found Traditions of Lansdale. My dad really likes the residents and staff. He feels very well attended to. He likes the food and the environment. I would highly recommend Traditions of Lansdale to anyone looking for an Assisted Living community for one of their loved ones. Sincerely, Jim McDonough

From the moment I spoke with [name removed] looking for just the right place, to visit after visit with my mom, Chestnut Knoll exceeds my expectations. In one short month, my mom’s quality of life has greatly improved: she’s more active, social, and healthy. [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] have all been so compassionate and professional. Nothing about my mom who is living g with Alzheimer’s surprises the staff. I leave after each visit filled with hope and gratitude that my mom is a part of the CK community.

Great community, too far from family was the downfall.

From the very first meeting that I had here with the representative and director we felt a very warm and friendly connection. This is what helped us decide where to place our loved one. The activities have been wonderful for my loved one. They play ball, they paint, and more they have a lot of great activities that we feel have been very beneficial to our loved one

We can't say enough good things about Chestnut Knoll and their staff! Our loved one is in the Memory Care unit and is doing far better than we had expected thanks to the wonderful and caring staff. We rest easy now knowing that he is being taken care of by the best!

Our family had an in person tour and the staff members were great, they answered all of our questions and we even came back for a second tour. After the second tour we just did not think it was going to be the best fit, the residents seemed a little older and less active that what our mother was at the time.

This was a lovely community. The lady who did the tour was taking over for the manager who was out of town. The community was clean and it smelled good. They had activities going on and were playing bingo with all of the residents. They just seemed to be very engaged with all of the residents.