Heritage Senior Living, LLC.

The people are kind, courteous, and helpful. The food is very good and the coffee is hot! And the milk is cold! Excellent!!

This is our father's 2nd assisted living facility. The differences are discernably positive. Your standard of operational procedures truly benefit the residents' needs instead of streamlining practices. The staff is engaging and interacting with my father often. We as a family notice the care and attention and greatly appreciate the staff's efforts.

Anyone that has to make the decision to place a loved one in a new environment, struggles with decisions every day in the beginning. Traditions of Cross Key staff [name removed], [name removed], [name removed] and [name removed] have been excellent in listening to my fears and concerns. Each day became less and less of a struggle. I applaud the aides and nurses for the care they give, it is not an easy job and I thank them for their patience. Residents can be difficult (especially mine).

My uncle [name removed] told me that [name removed] reminded him that today was the lunch trip and visit to the Amish Market. He was so excited that someone reminded him about the outing and was so excited to tell me all about it. It was nice to hear the happiness in his voice.

I just wanted to say thank you to all of the staff at Traditions for such a wonderful kick off to Valentine's Day 2022. The food was delicious and the staff was so welcoming. The beautiful glass containers with floating candles, The valentine balloon, and let's not forget the Pinot Grigio. What a WOW event. I will be RSVPing YES for next year. Thanks for all you do

My Mother-In-Law has dementia and was in need of a safe, caring, secure assisted living environment. We are so happy we found Heritage Hill. The staff is friendly, courteous, professional and all around great! My MIL has a routine; loves the activities; and has even gained a little weight from the fantastic meals. If we ever have a question or concern, the staff immediately addresses it and has answers and/or solutions. You absolutely cannot go wrong entrusting this facility to the loving care of your family member.

Heritage Hill consistently provides a comprehensive approach to assisted living. The professional and courteous staff provide first class service and care. This facility strives to meet the needs of its residents by providing a true community living experience. The resident rooms/quarters are nicely appointed and along with common areas are kept neat and clean. Meals and dietary needs are tailored to meet resident requirements and are of the highest quality and properly prepared. Activities/programs are well planned and executed to provide opportunities for its residents to participate and interact if they choose to and contribute to their emotional and behavioral wellbeing. Religious services are available and varied as well on a regular basis for those who wish to attend. The Nursing staff is professional and attentive to the needs of its residents providing quality care and regularly communicate with the resident's family doctor/specialist as needed.

Very nice facility, good food, friendly people. Apartment was roomy and had a private outdoor deck as well. Apartment was freshly painted with new carpet and new appliances. when Mom moved in. Staff was attentive and caring.

An amazing place to live. The facility is very clean and maintained. The staff is wonderful and caring. From the first tour, my mother-in-law said she would like to live there. She already knew she would like it there. So many activities for her to do during the day to keep her busy. The staff treat her like she is part of their family. We are very happy with the care she receives. I would highly recommend Heritage Hill.

Home sweet home, My name is [name removed] and I would like to share my experience strength and hope with you about making a decision with my family members to decide on what measures we would take for my mom , My sister-in-law searched and found a wonderful place called the Heritage hill senior community. My mom has been there since May 7 , I have to say that she’s come a long way in the last couple of months she is very happy. She loves the staff they treat her with kindness and love, they’re always there to help, she feels that there’ is so much to do , they have lots of activities and she gets involved in everything. My mom absolutely loves it ,she has friends today, people that she can talk to and spend time with. My mom used to be in a cleaning business when she was younger so it’s very important to her to be in a clean place and she told me the other day that she is so happy that the place is very clean, actually she use the word spotless and That’s very important to her.

I would like to say Heritage Hills has been nothing but a wonderful and caring facility. They have been very accommonadating and always willing to answer any questions we have about my mother. They have many different activities and services for all there clients. We have been totally satisified with my moms care. The staff is very knowledgeable,caring and trustworthy.

My mother and father moved in Traditions of Lansdale in [date removed] My mother has medical and mobility challenges, and my father has dementia. Traditions has been an incredible blessing to my parents and our family. They care for the needs of my parents so well. The staff is loving and respectful, flexible and competent. The facility encourages use of specialty services, which are easily accessible like; visiting nurses, podiatrists, family practice, as well as physical therapists. The administration is involved and accessible, as well as supportive. This facility is the best I've found in the area, and the most affordable. Love it! So thankful for the Traditions of Lansdale.

Cardinal Village has been a wonderful experience so far, the staff are all very friendly and welcoming. The dining staff in general is wonderful and our loved one enjoys about 75% of the meals but if there is a meal there she does not like their is another menu they can fall back on. Based on our experience so far we would absolutely recommend this community to other families.

Staff is very good. Front desk personnel, med techs, aides, admin. Everyone is helpful, respectful.

Excellent customer service and attention to my mom.

My mom has been a resident for almost three years. She started on the first floor, moved to the second for added coverage and then moved to memory care during Covid. She is happy and well cared for.

Don't hesitate to place a loved one here. Your loved one will be well cared for. It has been a very good experience with the community for my loved one and family. The staff encourage the residents to participate in the activities. The staff communication with the family is very good. They do a great job at following up with answering our questions. They even know us by name when we visit our loved one.

Everyone is very friendly, polite, and wonderful. I would recommend for anyone in need. Excellent facility.

I have lived at Keystone Villa at Douglassville Independent Living since October 2019. The staff, from the Executive Director to the students who work part-time in the dining room, make you feel at home and there is a real sense of family between staff and residents. I have enjoyed getting to know many of the residents and have been able to form many warm personal relationships. My family is very happy I am here and they are welcomed to visit anytime. My two granddaughters like to visit their Babci “in this great big house, where she has an apartment!” I have been busy since I moved in enjoying the many activities, outings and trips that our Leisure and Lifestyle Director plans every month.The Housekeeping and Maintenance staff keep the building and the resident’s apartments in tiptop shape. I have enjoyed living here at “The Villa” for the past 2 ½ years and hope to enjoy many more years of Independent Living. Thank you, Keystone Villa at Douglassville, – Independent Living!

I am a relative and have two Cousins that live at Traditions of Hanover. One has been there for 9 months, and the other one just moved in on May 6, 2022. My cousin that just moved in May, actually relocated from the west coast. He has settled in nicely. His comment to me recently is that he is very happy there. That comment made me so happy. My other cousin settled in fine from the beginning. She is more involved with the activities that they offer, and she likes it very much too. As my husband likes to say, the Staff was there for you before you moved in, but that has continued well after people move in. Everyone is very friendly, as well as helpful in the best sense of the word. I looked around at other places for my cousin that relocated and found that Traditions was top notch in so many ways and continues to be. Sincerely, Bernadette Misero