Heritage Senior Living, LLC.

This is a very nice place to go and send your loved one to. They are very caring and they are good at taking care of my loved one. All the staff are friendly. The staff are very good at answering or addressing questions or concerns about my loved one. They are able to assist with medication management, dressing and bathing assistance as some of the care offered. The laundry, apartment, care, changing of linens, all the meals, transportation, and utilities are included in the monthly fee.

I liked Keystone Villa. I thought the tour was really good. We just chose a place that was all on one floor.

Traditions of Hershey is a beautiful, clean, and safe facility. The front desk staff are very outgoing and friendly. They create a very welcoming and warm environment. They make sure to check up on your family members at least once a day. If they don't see them, they'll make it a priority to knock on their door and make sure they're okay. There's also that security of having 24 hours assistance available if it's ever needed. Amenities here include: a salon, physical therapy, an activities center, a shuttle bus for appointments twice a week on Tuesdays and Thursdays. A couple local pharmacies will deliver medications to the community so you don't have to go and pick it up. They have activity outings to restaurants, movies theaters, museums, and outlet stores. They also have movie nights at the community and they've brought in live entertainment like musicians and choirs. They have happy hours as well, usually during the afternoon, where they provide beer, wine, and light snacks!

I'm very happy here since moving in. I have already told people to visit me, because we are able to have guests for meals. We just have to let the kitchen staff know that they will be joining us. I have the ability to have the independence to join the activities in the community and still have independence outside of the community. They have transportation for the residents to use if they need it. I like the feeling of being secure in knowing someone is there, in case I need something. The monthly fee can include housekeeping, meals brought to your room, transportation, room, utilities, and laundry services. The staff are very good to work with. By the second day the office staff knew me by name. This really impressed me. They really get to know the residents. Some of the activities they have available include bingo, card games, current events discussions, garden club, game room, church services, happy hour, cornhole, field trips, entertainment, and more for the residents to choose from. They even provide a calendar to the residents to see what activities are available as well. The food is very good. There is a weekly menu with at least two or three options for each meal. In independent living breakfast is not provided. There is also a standard menu you can order off of, such as sandwiches and beverages. The apartment does have a full kitchen in it. There are two laundry facilities on each floor for the residents to use.

I would tell others that the staff are wonderful, the food is good, the activities are fun, and they are caring. The only concern is the price is a little high. My loved ones have a bedroom, bathroom, and living area in their apartment. They also include a microwave, sink, and a mini refrigerator. The staff were good at assisting my loved ones with hygiene care, bathing assistance, and medication management as some care types. The monthly fee includes the room, laundry, linen changes, housekeeping, utilities, tech fee (phone, WIFI, and cable for a small fee), all the meals, snacks, and beverages. I would highly recommend the community to others for their loved ones. There is transportation that the residents are able to use for shopping, and doctor's appointments. The activities include a non-denominational religious services, music, therapy animals, games, bingo, and more for the residents to choose from. They have physical therapy the residents to take are able to take advantage of. They have a hair salon on site for the residents. They have a podiatrist to come in to see the residents as needed.

we toured Keystone Villa at Fleetwood and it was a good experience and tour. we chose another community, as it was less costly and fit better into our long term budget.

[name removed] made my experience of looking for an independent care facility for my Mom so amazing. She immediately asked about my Mom; what her interests were, her diagnosis, etc. She answered all of my questions and we set an appointment to visit. My Mom thought we were entering a hotel. The lobby is so beautiful. The whole facility is very well maintained and clean. Everyone we have met has been so friendly and caring, as well as the residents! So glad Keystone Villa was my first and only call I made!

I would say that this is a very nice place for you or your loved one.

I always have had a positive experience with this community personally.

From the moment I spoke with [name removed] looking for just the right place, to visit after visit with my mom, Chestnut Knoll exceeds my expectations. In one short month, my mom’s quality of life has greatly improved: she’s more active, social, and healthy. [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] have all been so compassionate and professional. Nothing about my mom who is living g with Alzheimer’s surprises the staff. I leave after each visit filled with hope and gratitude that my mom is a part of the CK community.

Great community, too far from family was the downfall.

From the very first meeting that I had here with the representative and director we felt a very warm and friendly connection. This is what helped us decide where to place our loved one. The activities have been wonderful for my loved one. They play ball, they paint, and more they have a lot of great activities that we feel have been very beneficial to our loved one

We can't say enough good things about Chestnut Knoll and their staff! Our loved one is in the Memory Care unit and is doing far better than we had expected thanks to the wonderful and caring staff. We rest easy now knowing that he is being taken care of by the best!

Our family had an in person tour and the staff members were great, they answered all of our questions and we even came back for a second tour. After the second tour we just did not think it was going to be the best fit, the residents seemed a little older and less active that what our mother was at the time.

This was a lovely community. The lady who did the tour was taking over for the manager who was out of town. The community was clean and it smelled good. They had activities going on and were playing bingo with all of the residents. They just seemed to be very engaged with all of the residents.

The staff is awesome. They're very friendly and helpful. They are quick to respond if there's any type of issue. They really go out of their way to make you feel comfortable and at home. Most of the residents also are very friendly. The food is good. There are quite a bit of activities. It's just a comfortable place to live. We've felt welcomed and like we were at home right away from the beginning.

From top to bottom, the staff at Traditions of Hanover go above and beyond to provide the best senior care in the Lehigh Valley. I would highly recommend Traditions of Hanover to anyone! By far the best senior community in the area!

I'm anxious to see what happens when things turn back to some sense of normalcy after Covid restrictions ease. There are few odds and ends, certain little things like connecting cable, that have been an ongoing problem. I know seniors tend to have trouble with that, but I feel like it could have been a little more easily corrected. My loved one tells me she likes the food most of the time. I think it would be really helpful if they locked the cost increases in with standard inflation, rather than having big jumps like just occurred. I'm concerned that eventually they will price seniors out. But it is one of the nicest places in the area. Residents can cook and do their own thing if they want, or eat the provided meals. There's a cleaning service that comes in. They seem to have everything they need here. I would live here myself if I I needed to. I appreciate that they really try to drive engagement. Other than the cranky resident here or there, the people have been very kind and nice, although we're in the Bible Belt, so some people can be a bit preachy. But I like the staff. Everything I've seen with them has been very positive, and that's what my loved one tells me as well.

When I was looking for an assisted living facility, with a good memory care unit, Heritage Green was recommend to me. It was a good recommendation. I am pleased with the courteous, friendly and helpful staff. My mom is in a spacious, shared room. The facility itself and the rooms are very homey and clean. There are many activities the residents can participate in. There is good social interaction. The food is varied and well balanced. I am very happy with this choice and would recommend to others.

Thank you so very much for the compassion and kindness you showed to my Mother and my family during such a difficult time. I have comfort knowing that my Mother was able to remain in what became her home through the end of her life. Everyone treated all of us with such respect, we are overwhelmed with gratitude. Thank you a million times over!