Heritage Senior Living, LLC.

We are so pleased with the care my uncle is receiving at Chestnut Knoll. The staff members are loving and compassionate. He is treated with respect and dignity. From his first day, we felt welcomed and knew we made the right decision to place him here. All his needs are being met, and we feel we are getting quality care for him.

The lady who gave us our tour was amazing, we were sold right away and cancelled all other tours with other facilities we had appointments with. She gave us a sense of ease during the onboarding and move in process. Our loved one wanted a studio room, but right now she is in a one bedroom until a one becomes available, and they have been so accommodating that we are paying the studio apartment price, not the one bedroom. It is a month to month cost as well, and Traditions just has everything we wanted.

You have to go check this community out! When we were trying to help our mother out the website is great but it does this community no justice compared to the feeling that you get walking through the front door and the community. Every person is different and don't just base it off of what you ready and visualize actually go to the community and get a feeling for it. You have to choose based off of what you are looking for for your loved one.

My dear uncle has a moderate Alzheimer’s diagnosis. The front desk staff are very friendly and helpful . The Home Instead nurses cared for uncle by distributing medication on a regular basis. His care level changed from an independent living status to the personal care level. The marketing member explained everything in detail in order to make the transition from independent care to personal care very welcoming and smooth . The personal care director contacted my uncle’s care providers. She informed me about the nurses being dedicated and loyal to the residents. Now we know that he will be well provided for and the current activities director will continue to go out of her way to incorporate activities into my uncle’s daily routine. She has reached out via text to reassure me that my uncle was participating in the art classes and fun entertainment events. The staff and new director, are very friendly and we feel blessed to have our uncle enjoying his safe new home away from home!

The camaraderie and food is very good. People are helpful.

I had a tour of Traditions and was very impressed with the building and the staff. It is a great place!

I like everybody here. I like the activities. Bingo is my favorite.

Everybody is very nice and lots to do. The food is very good. My favorite activity is puzzles.

I just love it here. I love everything about. The activities are my favorite. The soup is my favorite. The staff is very nice.

I like it and people are friendly. Lot's of service, get laundry service meds, and I don't have to cook. I give you a 5 + (I say 8 or 10).

Caring, friendly staff. Very hands on.

The community was one of my favorites and my second choice. But it was not really what I was looking for for my loved one and the location was further out. It was not a bad tour just not what I was really looking for.

The Birches provides compassionate care for all their residents. They provide a full-time physical therapist and exercise physiologist that provide tailored exercise classes and 1 to 1 wellness sessions in order to keep their residents functioning at their maximum potential. They have excellent communication between the management staff and family members to ensure all parties are informed and understanding of the care plan for their loved one.

The Birches at Newtown is a very nice community. The members of the management staff do everything they can to meet the individual needs of each resident living there. Their fitness program provides daily exercise instruction to keep the residents active and engaged.

A great place to live or work!

I have dealt the The Birches at Newtown for almost 2 years and couldn't be happier. They more than exceed my expectations for care of loved ones. The care is personal and developed specifically for the needs of each individual. They plan, execute, evaluate and follow-up. The facility is bright and cheerful and offers rehabilitation services as well as pleasure services like music, crafts, discussion groups and other service designed to involve residents on all mental and physical levels they are capable of. The staff know every resident by name making the friendliness quotient very high as well. Highly recommend!

I was pleasantly surprised of the outside of the Birches, décor of festive time. Entering the facility, was just as festive. Everyone greeted us with a happy "hello, and is someone helping you". We went to Nona's room, Nona was playing bingo. The appearance of Nona's room was neat and clean. We found Nona playing bingo and had to wait until bingo was over.(Nona said) We sat in the common room and visited for a while. A staff member came and asked if we would like coffee or tea. (Very impressed) I was happy to see how well Nona was doing at The Birches, and all of the friends she had made. Made me smile.

As soon as you enter the building you feel welcomed and comfortable. Watching the residents socialize, makes you smile just knowing that life can be joyful at all ages and during changing circumstances. Make sure to see the bird sanctuary and maybe taste one of the homemade cookies.

We know and appreciate how much our mom prospered under the good care at The Birches. That was a great gift to her - and us.

The Birches provided a friendly and safe home for our mom as she faced the end of her life. The support the team offered - care based, rehab based, activities, entertainment - all gave her reasons to anticipate tomorrow.