Heritage Senior Living, LLC.

Our family is thrilled that Mom has chosen Keystone Villa at Fleetwood as her permanent home! After a fall in January of this year she landed in the hospital and then a stay in a rehab facility. Due to an insurance issue and a communication error we were forced to find a new home for Mom in two days. [Name removed] and the staff immediately scheduled a personal tour for my sister and a video tour for myself. Mom then had a tour and lunch the following day. She moved into the personal care side and the staff was wonderful. They even assisted with finding a mover from her apartment. After a 5 month stay she has transferred to the independent living side. She has many new friends, enjoys the offsite excursions and the clean and friendly facility. She assists with the bingo and visits with her friends on the personal care side as well. She is looking forward to many happy years at the Villa and making more friends along the way! Thank you to all the staff!!

Keystone Villa Fleetwood has been such a blessing for my Mom and for our family! The staff is WONDERFUL! This wasn’t initially an easy transition for my Mom because it was hard for her to leave her home. The staff was so compassionate, so patient and so caring …they made mom and our family feel so welcome and so “at home!” Mom receives personalized, professional, loving care. She really likes the food, they provide a great variety of activities, the facility is clean, safe and beautifully cared for! Mom’s studio apartment is absolutely lovely! Everything Mom needs is right there! Everyone makes our family feel so welcome when we visit…like a big family! We are very thankful for KVF!!!

Chestnut Knoll is a bright, caring, and active assisted living community. As you walk through the facility you see a staff and management team who creat a light, friendly, energetic, and caring, atmosphere which permeates throughout the entire facility. Staff and residents interact continually on a personal level, creating a true family atmosphere. The level and quality of care is outstanding.

We were looking for memory care for my loved one and we couldn’t have been more pleased with all heritage green had to offer. The community is clean and the staff were so friendly. It was fun to see karaoke with the staff and residents. There seemed to be lots of hands on care for these dementia patients. We are moving forward with the admission process. We didn’t get to taste the food, but the menu looked really good and they brought out banana splits to all the residents and us while we were there.

Traditions of Hanover was one of the first facilities were visited for facility tours. The staff learned about my mother's interests, history, and needs before the visit. The tour not only catered to her and her personality, they highlighted the type of experience she could have and introduced her to like residents. The staff were not only friendly, they show genuine care for my mother.

Fit very well

No complaints

Traditions of Hanover although was only my grandmothers home for a short couple of months, during her time there she felt so at home. Everyone made you feel welcomed. As a family member that is all you really want for them to feel welcomed and safe. We were very grateful for the time she was able to spend in such a great facility.

Since mom has been here I have raved about The Birches - we absolutely love them. When you walk in it always smells clean and they do a great job of keeping the facility clean as well. I love the chef, she cooks like she is feeding her family and the food is great. She cooks all the food fresh and it is seasonal as well. The value for the money is amazing and the best that I saw around the area. My mom is an epic fall risk - the staff have learned with her and have worked with me as well and they are great about making sure she does not fall and is safe. One disappointment is that her nice sweaters have gone missing, that seems to be an issue at other facilities as well. But other than that it has been a wonderful experience and we would definitely recommend them to others looking.

We had a great tour experience with The Birches at Harleysville. The tour guide was super helpful, friendly and informative. We were leaning towards this facility, but because of where my mom was it was easier to move her to a place that was closer by.

My loved one did not get involved with any activities. There seemed to be plenty, also with variety. It was a good value, but we were unable to continue with the payments. It was a fabulous experience and I have nothing but good things to say about Traditions. [name removed] is AMAZING! She has a way of making you feel special and that she truly cares about your concerns. [name removed] ?? was also understanding and compassionate. Nothing was too much for any employee. I would highly recommend Traditions to anyone. I was very happy with the decision to have my loved one go there.

the place is responsive if you need to ask about something but don't reach out to communicate on a regular basis. Cleanliness is acceptable but sometimes just slight under excellent. Wish their activities were a bit more robust but bottom line is my mom is very happy whenever we see her and staff seem genuinely caring.

Our mom is both comfortable and content at Chestnut Knoll, and our family feels secure knowing she is safe and well cared for. The staff is warm and friendly, Mom enjoys the games and activities they offer, and even tells us how much she likes the food they serve! She has made friends with other residents and feels right at home there. She often tells us that this was the best decision we could have made for her care and our family agrees.

The people are kind, courteous, and helpful. The food is very good and the coffee is hot! And the milk is cold! Excellent!!

Very nice facility, good food, friendly people. Apartment was roomy and had a private outdoor deck as well. Apartment was freshly painted with new carpet and new appliances. when Mom moved in. Staff was attentive and caring.

My mother and father moved in Traditions of Lansdale in [date removed] My mother has medical and mobility challenges, and my father has dementia. Traditions has been an incredible blessing to my parents and our family. They care for the needs of my parents so well. The staff is loving and respectful, flexible and competent. The facility encourages use of specialty services, which are easily accessible like; visiting nurses, podiatrists, family practice, as well as physical therapists. The administration is involved and accessible, as well as supportive. This facility is the best I've found in the area, and the most affordable. Love it! So thankful for the Traditions of Lansdale.

I have lived at Keystone Villa at Douglassville Independent Living since October 2019. The staff, from the Executive Director to the students who work part-time in the dining room, make you feel at home and there is a real sense of family between staff and residents. I have enjoyed getting to know many of the residents and have been able to form many warm personal relationships. My family is very happy I am here and they are welcomed to visit anytime. My two granddaughters like to visit their Babci “in this great big house, where she has an apartment!” I have been busy since I moved in enjoying the many activities, outings and trips that our Leisure and Lifestyle Director plans every month.The Housekeeping and Maintenance staff keep the building and the resident’s apartments in tiptop shape. I have enjoyed living here at “The Villa” for the past 2 ½ years and hope to enjoy many more years of Independent Living. Thank you, Keystone Villa at Douglassville, – Independent Living!

I am a relative and have two Cousins that live at Traditions of Hanover. One has been there for 9 months, and the other one just moved in on May 6, 2022. My cousin that just moved in May, actually relocated from the west coast. He has settled in nicely. His comment to me recently is that he is very happy there. That comment made me so happy. My other cousin settled in fine from the beginning. She is more involved with the activities that they offer, and she likes it very much too. As my husband likes to say, the Staff was there for you before you moved in, but that has continued well after people move in. Everyone is very friendly, as well as helpful in the best sense of the word. I looked around at other places for my cousin that relocated and found that Traditions was top notch in so many ways and continues to be. Sincerely, Bernadette Misero

Keystone Villa has been awesome. The staff are very friendly and really make you feel at home. It is a very nice place and we are happy with our choice.