Heritage Senior Living, LLC.

Love it here.

The staff at the Birches is very helpful to my aunt and myself. They always are there with a warm welcome from the receptionists, to the caregivers, to the kitchen staff and all others. My aunt loves her new home and has always let me know how helpful the staff is to her needs.

They have excellent shows and go beyond to please the residents. Every event I attended was very good.

Beautiful. Magic program very good.

Pleasant and entertaining. Food was top notch.

What I liked best was pulling a pigeon out of an empty clothing bag. This was a fun afternoon. I like[name removed] and his assistant. I liked seeing him pull a white rabbit out of a hat. Also he passed an egg through an aluminum plate. I liked the luncheon and beverage.

Enjoyed magician very much. All activities and events I've been to in the past year I've enjoyed. Very well planned and some informative.

My mother has issues with the food selection, but she is a simple meat/potatoes/vegetables person. She prefers not to have the sauces, but that is just her taste.

1. Professional and friendly staff 2. Quality activities and services. EX. hair care and podiatry 3. Cleanliness of the facility 4. Quick service of maintenance 5. Most importantly, my relative is safe and happy at Keystone Villa

This is a great place for my in-laws! They love the location and that everything is close around them. Everything has been great here and I would absolutely recommend them to friends and family!

The Birches at Harleysville is a wonderful facility, if you can get in. This place seems to fill up very fast! All the staff were extremely friendly. The only thing that I did not like is that you had to bring all of your own furniture. They were in the middle of a bunch of renovations when we toured there.

Everything was well organized and it was a beautiful facility/grounds. Everyone seemed very happy and as they were having a fun time

We selected The Birches at Harleysville for my cousin after her health began to fail and living independently wasn't an option. After visiting several facilities that provided personal care, we worked with the team at The Birches to transition my cousin into their environment. After almost a year, we find the team easy to work with, caring and provide a warm atmosphere for my cousin. We had been especially concerned since we were changing her environment during the peak of the COVID pandemic. The staff was caring, assessed her mobility and dietary requirements and developed a care plan in conjunction with her medical team. Finding the perfect environment for a loved one is a challenge. Today my cousin's health has stabilized and she is doing well at 97. She is content and we are comfortable with our decision.

This facility is so beautiful and welcoming! Everyone was so pleasant to meet and willing to answer questions and greet. I would recommend anyone looking for a place to come tour!

The staff is kind and you can tell they care about the residents and their families. The facilities and grounds are well kept and I have no reservations that my loved one is in excellent caring hands.

I love living here. Everything is wonderful. I like the comradery, the people and the staff. I'd give it 10 stars if I could!

I cannot rate the staff high enough, they are so friendly and they know the residents by name. My mom came here reluctantly but she will admit that the people are all so friendly and welcoming. It is very clean, someone comes in once a week to clean her room and the common areas are kept spotless. The grounds and facility itself are beautiful. They have activities every day and they have a few different activities directors. Communication to the residents are great. For example they have a calendar outside the elevators showing the dates and times for the activities. The food is very good, they are chef prepared meals and it is served restaurant style. The value is great, you definitely get what you pay for. There are a few extras included here that were not included at other places. I would highly recommend Chancellor's Village to others - I can honestly say that it is better than we had ever hoped for.

My overall experience moving mom to TOH was excellent. The marketing department team was very helpful in helping decide if TOH was the best fit for mom. They were very accomodating with tours of the home, multiple phone conversations answering questions, helping to measure the rooms to make sure her furniture would fit and even providing trusted referral suggestions for moving companies. Mom has been living there since April and although she's still adjusting she is safe and comfortable. She is making friends, enjoying the activities and entertainment and even the convenience of a podiatrist who comes to Traditions! Most importantly she is never alone at TOH so if there is ever a need for help, especially an emergency she can count on a quick response. Staff are always cordial and helpful. The residents are friendly and there is an upbeat atmosphere which says a lot about where they live.

Staff was very friendly & helpful. I am able to be very independent. I get the help when I need it. I enjoy reading books in the libraries. Love courtyards & socialization.

Exceptional staff! I feel safe & secure. I'm doing exercises and activities that I did not realize I could do. I have no complaints.