Heritage Senior Living, LLC.

Everyone is so helpful and " on the ball."

My aunt lives at The Birches and she always has kind words for the staff and the meals that are served. She goes to the activities that are provided. She is very happy there

I like live music, church services, documentaries in the theatre and the exercise classes. Everybody is so nice and friendly and helpful. This is home to me.

I get involved in music (especially karaoke), brain games to keep my mind active. Very happy and feel safe here, suits my needs perfectly.

All of the staff here are friendly and helpful, as well as reachable for any reason.

Every aspect of my mother's care and stay has been wonderful!

My mom has been at The Birches for a year now and honestly every time I speak to her, she tells me how much she loves it there. All the staff goes above and beyond to meet mom’s not only her physical but emotional needs. The residences are so kind. At this point we feel like they are our extended family.

I have been to a couple of The Birches events for the community. They have been wonderful. We always have such a great time and you can tell the residents really enjoy it as well. The staff is always so pleasant and the smiles on the faces of the residents says it all. When I am in need of a community for my family members I will be sure to keep them in mind. Thank you for all you do.

We chose Keystone Villa at Douglassville because we liked the atmosphere and the activities that they had offered for the residents. We looked at several different places and they were the best from what we saw. It has been a positive experience.

Manor At Market Square is a gem. I was looking for an affordable, clean and safe place for my mother. I'm so lucky I made the phone call. They answered my questions and put me at ease knowing my mother would be in good hands.

I visited the Birches in Newtown for my parents (87 and 89 years old). I was so happy with the experience, I brought my father back to tour the building. All fears of “assisted living” were gone! Very nice experience.

My parents recently moved in to Manor at Market Square. Manor is truly the "hidden gem" in Berks County. I have never known such a warm and caring staff. You can feel it in the atmosphere as soon as you walk in the door. My parents rave about the food and the staff has gone above and beyond expectations to make them feel welcome. If you are considering senior housing, please don't pass the opportunity by to see this place for yourself!

I had placed my aunt at this facility, Manor at Market Square and had found this facility by actually reaching out to your company. Both your company and the Manor was so very helpful to me and my family finding a place for my aunt. We had our beloved aunt in our home for 20 years and then she started to develop Dementia and needed a facility. She had been with the Manor at Market Square for 8 years till needing to be moved to a full nursing home facility recently. It was very emotional saying goodbye to folks at the Manor that had become family to us. The folks at the Manor at Market Square showed my aunt loving compassionate care all throughout her stay. I can't thank them all enough for all they did for my aunt. Blessings unto them all!

My mother first experienced assisted living at The Birches, and then later on memory care, and the care she received in both sections was extraordinary. Their kindness, attention, and warmth - I could not rate them any higher. They did so much for my mom, who was not an easy person. She was very sweet but had some serious cognitive issues. And they were just fantastic with her.

Chancellor's Village is definitely worth checking out! It's a great option. I like that my parents have access to other people. Their social life has definitely improved. The apartment is the perfect size for them to downsize. All their appliances - washer/dryer, dishwasher, etc. - work properly. And there's plenty of closet space.

The only drawback is that my mom doesn't take advantage of all the amenities or most of them. She likes to keep to herself and unfortunately after the initial period where they have an ambassador who helps you around to get used to things there isn't anyone specific encouraging you to participate. But overall I'm very happy. Cleaning staff is so great and meals are very good.

I toured TOH last March and then returned with my mom in July so she could see this wonderful place! From the individual apartments to the dining area to the activities to the staff to the beautiful setting and the incredible caring compassion of everyone that works there, it only made sense to pursue getting on that waitlist ASAP! Mom loved it and we are now looking at a move-in date early December 2022! I am so excited to be able to stay with my mom as she settles into her new community. Thank you TOH for providing this incredible community opportunity for our loving family members

So good!

Traditions offers my parents a place for safety and security. They have been able to engage in different social activities to keep them busy and active. Having a therapy department in house has been a major plus!

Heritage Green’s small size offers a caring, intimate atmosphere where residents and staff get to know each other. Staff, especially administrators, make an effort to get to know family members as well, which makes sharing concerns or questions so much easier. The facility is bright, clean and modern without an institutional feeling. We have been very pleased since our mother moved there and would recommend it to others.