Heritage Senior Living, LLC.

I would recommend others check this community out for their loved ones. The staff is very personal to the residents, and you can tell they really care about the themas well. The community is clean and organized too. The communication with the staff is wonderful. They are responsive to emails, phone calls, and direct communication. Some of the care types include medication management, dressing, and bathing assistance.

Before moving to [removed], a family member of mine had to stay at Keystone Villa at Douglassville Independent Living. They had a great time there. The staff was well-informed about the needs of the residents and very amiable.

My wife has been a resident in the memory care unit for 8 months now. I have been pleased with the level of care provided by the caregivers who interact with her and our family day to day. The support staff are also friendly and always looking for ways to inform and support us in the care of our loved one. I am extremely thankful that we discovered Heritage Green and highly recommend them to others with similar needs.

This facility is absolutely wonderful. I am so happy that my loved one, needing more care, is able to be in such a great place. I can't say enough about the staff, they really stuck out to me from day one. They are so caring, kind, genuine, and respectful. I just couldn't ask for more. My loved one feels respected and valued here. Housekeeping is done daily and they do a good job. I've never seen this place not clean. Communication with the family is great, they're proactive about reaching out to me when needed. They do a really good job with the food and I know how much of a challenge that is. They have a good variety and alternative options as well. My loved one doesn't participate in the activities, but they are great. The activities director is so upbeat and friendly. He even tries to encourage my loved one to participate. So many of the residents participate and seem to enjoy all of the activities. They have outings also. I would definitely recommend this place to anyone.

Really our deciding factor was the staff and the apartment - the staff have been very responsive and the apartment is a very nice size. Before we moved in the bathroom was very clean, they did the floors and replaced the windows they said they would do early on. The community is a little pricey but based on our experience we would recommend Chancellor's Village to other families.

I visited my father for the first time since he has moved here. I was extremely pleased with everything. Facilities were clean and bright. Staff was friendly and very respectful of the residents. Activities director was superb!

My mom has been in this facility about a year now. She has been treated with respect despite being hard to deal with at times due to her dementia. The staff is always forthcoming with information and keeps me updated on any concerns they may have. The facility is very clean and tidy. I am a retired RN and can say with experience that this is the best assisted living and memory care facility I have encountered Administrator and staff really care about the residents.

My mom has been living at Heritgage Green the past few years now, starting in assisted living, and now memory care. The entire staff have always been friendly and caring and truly love caring for the residents. It shows in how they care for each resident, and any issues or questions are promptly addressed. The facility is always clean and neat, they have activities for the residents, and the food outstanding. I am glad we picked Heritgage Green for my our mom.

When shopping for a new community for our mother to call home, we did our due diligence. This was going to be a new chapter of life for the woman who cared for us for over 60 years. It was our turn (3 daughters) to help her find her new forever home! Traditions of Hanover in Bethlehem became our first choice. This community… is just that- A wonderful warm group of people who love what they do and it shows on their faces and in their actions daily. They welcome not just the resident- but also their families into this new adventure! From the front desk staff who greet everyone with sincerity and kindness, to the dining staff whom are available to assist with anyone’s needs. The housekeeping staff who come in and keep these beautiful apartments clean and free up time for our mother to participate in SO MANY activities! The residents themselves are happy. Truly. You will see the difference in the attitudes of every single person here. The goal achieved. Happy Healthy Safe!

I'm forever grateful to The Birches' community for the love and care they've brought into my mother's life in the year or so she's lived there. The staff and residents genuinely enjoy and care for each other, which, to my mind, is just the dash of magic that makes The Birches so special. The facility is beautiful, the staff is marvelous, but the true magic of the place is the genuine joy and engagement fostered by the community at large. It's magic.

Staff is friendly and helpful. Miss eating meals here - they were very good.

Love it here.

The staff at the Birches is very helpful to my aunt and myself. They always are there with a warm welcome from the receptionists, to the caregivers, to the kitchen staff and all others. My aunt loves her new home and has always let me know how helpful the staff is to her needs.

They have excellent shows and go beyond to please the residents. Every event I attended was very good.

Beautiful. Magic program very good.

Pleasant and entertaining. Food was top notch.

What I liked best was pulling a pigeon out of an empty clothing bag. This was a fun afternoon. I like[name removed] and his assistant. I liked seeing him pull a white rabbit out of a hat. Also he passed an egg through an aluminum plate. I liked the luncheon and beverage.

Enjoyed magician very much. All activities and events I've been to in the past year I've enjoyed. Very well planned and some informative.

My mother has issues with the food selection, but she is a simple meat/potatoes/vegetables person. She prefers not to have the sauces, but that is just her taste.

1. Professional and friendly staff 2. Quality activities and services. EX. hair care and podiatry 3. Cleanliness of the facility 4. Quick service of maintenance 5. Most importantly, my relative is safe and happy at Keystone Villa