Heritage Senior Living, LLC.

From the kitchen, to facilities housekeeping, to front desk and administrative staff, everyone has been so helpful and kind. Supportive in engaging Mom in activities and events allowing her to experience Traditions prior to lease signing. Great responsiveness during move in and settling in..

I would definitely recommend Traditions. The feeling of warmth and friendliness can be "felt ", at least for me, the minute I walked into the lobby. Everyone was very patient with me and answered all my questions.

I visited 5 different facilities in my search for the right place for me. Everyone on the staff with whom I interacted, seemed focused. They were knowledgeable about their facility, they were interested in what I felt I need to know, and they shared their thoughts about the facility. Keystone is above any of the other facilities I visited. The staff set the tone for everyone, including residents at the facility. All of my follow up questions were answered. These were questions about storage space, resident safety and types of activities I might expect. They shared with me a copy of the activity calendar for the current month. While I was there, I was introduced to all staff members who happened to be in the area as I toured the facility. I met housekeeping staff not long after I became a resident. There is a total sense of 'team' among all staff, no matter what their responsibilities. The food seems to be of good quality, although I believe much of it is not created in the kitchen here but at the food service kitchens. I readily tell folks about my wonderful new home.

My mom is a resident in Independent Living Enhanced care and I can't speak highly enough about the caretakers and staff. My mom is happy and comfortable there. She enjoys most of the meals, and there are alternatives available if she doesn't like the main entrees. I would definitely recommend.

Very home like atmosphere. Staff was very friendly and helpful. The residents seemed genuinely happy. There was a party and live entertainment when I visited. I love the location of the facility as well.

Since coming to Keystone Villa my mother has made tremendous strides in her condition and is living in safe, professional environment. The entire team is wonderful & professional!

It's excellent living here. I enjoy the meals I have gained 10 pounds since living here. I have made a lot of friends and enjoy playing games with them. The staff help me with whatever I need.

The Birches at Harleysville is an excellent place for my brother. He is doing much better.

My mother moved into Senior Commons at Powder Mill in March of 2022 for a time frame to recover from a small stroke. She wanted to return home and try one last time in November of 2022. In February of 2023 she fell at home and broke her arm and had to return. We actually live in Maryland and brought her to Senior Commons at the recommendation of a friend. The cost was much less than what we would pay in Maryland and the drive was manageable. Our experience was wonderful. The staff were so kind and took such good care of her every need. My mother could be very difficult and hard to really get to know, but the staff there truly took the time to care about her. They allowed her to make her choices and had great patience with her always. She had to go on Hospice and passed near Thanksgiving. The entire team was truly amazing during this time, communicated with us ongoing and held her hand when we couldn't. we will forever be thankful.

My 92 year old mother has been residing in Senior Commons since March 2023. I've waited awhile to write this review to make sure I felt the same way after after 9 months. I'm happy to say that the staff who work here are caring, friendly, and supportive to both the residents and families. This includes everyone from the dining room, front office, CPN's, maintenance, and activities directors. Everyone calls the residents by name as they greet them throughout the building! The Executive Director and Assistant Executive Director are available to assist with any concerns, offer advice, and work with the team to problem solve any issues that arise. They are very knowledgeable about the population and are very willing to work with the family and the resident. There have been several situations where my mother needed emergency care. The staff communicate every incident to the family in a timely manor. Senior Commons has exceeded my expectations in all categories!

My son did the leg work to get a list of of all Assistant living places. My wife at that time had problem walking. So I was elected to review the one that was picked. Which was Senior Commons. My impression of the place was all the personnel where very friendly and very cheerful. Everything looked clean and well taken care of. The Lady that showed us around ( I do not remember her name- very pretty) I was very pleased we what I saw and pleased of all the help we got. This is also after one year here.

[name removed] and [name removed] made the process easy and worry free. The entire staff have been very understanding, welcoming and helped my dad feel at home. A place for mom rep was amazing too!

I can not say enough about Keystone Villa in Fleetwood. From the first day, the staff has been excellent. My mom's transition to independent living has been wonderful. She is so happy there. I can not say enough about everyone there. With everything they offer, the price is very fair and the food is excellent. All I can say is it is by far the best choice we could have made for my mom. Everything about Keystone Villa exceeds our expectations.

Like apt size. Enjoy staff, very friendly.

I took a tour of the community recently for my mother. Our tour guide was extremely helpful in answering all my questions and made it a very positive experience. The staff were very passionate and caring for the Seniors. I got an in-depth explanation of the activities, meal plans, and everyday care routine for assisted living services. Ultimately we decided to take a different route and for now, my mother will stay with a family friend.

I enjoy the arts and crafts, jenga, mini-golf, and ladderball. I moved in here without any prior community experience, and it is nice. I struggle at times with anxiety and they are understanding and patient. The staff are friendly and helpful.

I love the food most about my stay here. It is very good each day. I also enjoy the music we have, I love singing Christmas songs this time of year! Everyone is friendly, and the staff help me out when I need it.

Keystone Villa at Fleetwood provided a home filled with love and compassionate care to our Grandparents in their last years. We would highly recommend Keystone Villa at Fleetwood. The team allowed our Grandparents to age in place with community and dignity.

When my family and I came to tour the community the environment and the feeling when you walk in was very welcoming. They answer all your questions and provide resources if needed. It was a positive experience all around.

Traditions of Hershey have a friendly staff who enjoy the residents and their work. I have witnessed the employees beginning lighthearted conversations with the residents. They are very welcoming to extended family too. The building is beautifully decorated. Managers connect people with common interests and where one person can provide conversational assistance due to circumstances in second person's life. There are many activities daily at Traditions and frequent trips (grocery and other shopping, fun trips, restaurants, dr appointments) if residents are able to travel. The maintenance staff have been easy to work with as they hung window hardware for curtains and hung pictures. Their apartment feels like home. The apartment door decorations give a cheerful, homelike appearance and tell of a person's interests. Use of laundry detergent, washers and dryers is included in monthly cost. My parents enjoy the meals and conversation with others. Traditions of Hershey has been a very good choice for my parents (in their 90s) since it allows them to be independent with assistance available if they have an immediate need.