Hawthorn Senior Living, LLC

It's wasn't just the front end managers and assistant managers, it was the backend employees too. I was there daily for 4 months and everyone I encountered was all the amazing adjectives. ?? The location is great for people coming to visit. It's off several main thoroughfares, so easy to navigate to Dr's appointments. The staff was caring and helpful, empathetic, kind, friendly, compassionate...i could go on for days. I ate there once but my beautiful friend always raved about the fresh bread and enjoyed talking to the "bread man". The event coordinator was engaging, and helpful. They have a social time, (older) movies with popcorn, back patio with a walking path. And we even saw Elvis there one evening. When we used Home Instead for the additional care, they were the easiest people to work with. They do an initial assessment with a nurse, and they assign care providers to help assist for ambulatory needs for breakfast, dinner, and supper. They have people who help do basic health needs like changing, medicine reminders, check-in for additional needs. They don't administer medicine as they aren't certified, but every one of these women made a difference for my friend during her time there.

Very friendly, and my Dad loves the community of people living there

The good is very very good. The staff is courteous and kind , easy to talk to and are available to help out with me when necessary. The waiters are very courteous and serve us all with a smile. I was looking for a place to stay at that could fill out my needs . I am a 82 year old senior so the first thing I noticed when I walked through the doors was how beautiful this whole building was. I have made many friends in my short stay and when friends come over they are overwhelmed with how beautiful it is is. The staff here like the maintenance people also treat us all with respect and kindness.

Overall the experience was good. Is not for any one that needs much help. Good size studio , 1 bedroom, to 2 bath. House keeping excellent.

The staff are very helpful and accommodating; the residents are friendly and welcoming. The food and variety of menu items are exceptional

The staff is great. Plenty of activities for the residents and great food. The area that its in is great also.

The facility is very nice and the food is very good. Mom loves the sense of community there. The move in was easy and Mom really likes the schedule of the day there. The staff is very nice too.

It's a class organization. Best decision I made for short term care. I love everything about the community.

It was a beautiful place and thanks for taking your time to show us around. We just looking, I'll keep you in mind. Thank you, Pauline Nizza

We had a great experience on our tour! The staff and residents were so friendly. All of our questions were fully answered. We felt very welcomed. The facility was neat and extremely inviting. Every staff member we encountered took the time to welcome us, acknowledge us and answer our questions. Thank you!

Staff addresses needs promptly; room sizes vary two bedroom; one bedroom; studio. Studio apartment is very adequate for single occupant and many offer a balcony. Weekly cleaning service included in monthly fee. Lunch is the main meal of the day and the food service is adequate.

It is a friendly clean place with a lot for the residents to do. Very pleasant and the food is good.

Very elegant facility. I do wish I had seen more activities happening. it was very quiet in there.

People must be able to feed themselves. Great for assisted care. All areas for the review are top notch.

The facility was beautiful and well maintained. The apartments were a bit smaller than I wanted/needed. The HVAC unit was located in the living area, which I didn't like. I had lunch in the dining room, and it was a bit disappointing.

Very peaceful and friendly people

Admin staff was very generous with their time. The food is very good and positively presented. The residents were very friendly and seemed very content.

Our experience was overwhelming, we could not believe how beautiful the entire complex is. The meal we had was superb and the couple we ate with was very helpful to us. We cannot wait to be called to be a member of Mountain View Gardens.

[Name Removed] was our contact person who did a fantastic job of explaining the facility and spent time explaining it thoroughly to us. We were impressed with everything there but one of the main issues was that there are only a few 2 bedroom units and they don't know how long a wait might be. We definitely want a 2 bedroom and also a porch/balcony. We did put our name on a "wait list". The facility it's self was very appealing, clean, bright and the residents we spoke with were very helpful.

The Highlands is a beautiful community. They offer enough for an individual to be independent and feel that they are safe/cared for. It has a family feel and the people that work and live there are very kind. The distance from family was the only reason we went to one of their other communities.