Hawthorn Senior Living, LLC

Overall, it's been great. There have been a few issues with them having frequent staff turnover so that's why there are a couple of 4's. Since she's been there, they've had the manager team change 4 times and the Activity director 4 times as well as the Maintenance director 4 times. Mom loves it there though.

They listened and sent properties that met my mother's needs and budget. I have recommended.

We are very happy with the Savoy. My mom is making friends and the accommodations are top-notch. She seems to be very happy there.

She seemed very happy. Had 2 friends that visited while she was there; they would have liked to have placed their parent but dementia care needed took them another route. What I liked most about the community is the Overall cleanliness, bright atmosphere, smaller friendly community, facility set amongst trees, welcoming staff. Mom loved the food (especially being able to have soft ice cream 24/7).

personal opinion, we just weren't aware or ready mentally for the cost. More of a sticker shock for us. Great atmosphere, was nice to be able to go eat lunch or dinner with family member, staff was welcoming/engaged and cared about the people. Facilities and activities were great and liked how they provided avenues for family member to get out and about.

New building, very safe, very clean, super friendly staff. A great selection of food for dinner, lunch and breakfast overall, feeling of happiness and welcoming. Staff has been super helpful with any issues that have arisen. I'm from where to move in furniture and uh if she has a problem with her cable, they take care of it immediately.

FIVE on all of them! They were great to work with and treated my Dad so well. He really loved it there. Yes, we would absolutely recommend Shads Landing to other families based on the experience so far.

5 on accommodations 3 on the residents(only a few) Current management staff is a 5. Seems I look like someone who lived here once. Was treated awful by then transportation and a handful of residents. I do recommend it food is fine and other residents love it

The place was beautiful! It was very clean, the people in the community were so very friendly and they reached out to the new member of the community and treated them like family. The Staff was excellent! They were accommodating, caring, and took care of anything that was needed to make my mother comfortable. I loved the dining area, it made it easy for everyone to be comfortable but also able to get to know each other. The activities were amazing, it seemed to fit anything that anyone would want to do. My overall experience with Colonial Harbour for my mother was great! I can't say enough about the Staff. I loved them, they were concerned, compassionate and made me feel so very comfortable with having my mother there. If my husband and I ever have the need for this type of arrangement Colonial Harbour will be where we'll go!

The staff and management teams are so friendly and helpful and patient!! The apartments are a good size! My sister had a large one bedroom, very nice!! They made everything easy. Very good experience!

I find Willow Creek is the place I’ve been looking for to spend my declining years. Right now I don’t need all the services they offer but when the time comes the facility is equipped to meet the needs of any homebound person. So far, the staff and residents have been welcoming and friendly. The building itself does not look so industrial and the environment inside and outside are very becoming, well decorated, spacious, and clean. If all goes well, it’s the best place in the area to spend my aging years..

Staff was wonderful , my mother in law was very difficult- [name removed] was a champion, she was very patient and understanding with our unique situation. They were all great.

Lots of apartment floor-plans to choose from. Shuttle is available. Nice place, my aunt and uncle are happy there. Monthly lease.

Meals and dining is a 3 because of the issues with staff and supply. Activities is a 3 because of the issues with bus or driver. Staff was helpful and friendly. There were issues with getting the cable to work in the room. It took about a week to resolve.

I will say that my mom loved SP Gracious Living. She was not able to be there but 3 months. She made friends. She played bingo and won so often that it gave her a thrill. She enjoyed the staff, the food and the other residents. She told me she wished she had moved there years earlier. Had mom not passed away, I am certain she would still be at Gracious Living and very happy about it.

The longevity of the managers, the great variety of food and always snacks, and the activity schedule is always filled with fun ideas.

A few things we like about the community is they listen to their residents desires, even when that is a challenge. With our current state of high food expense and difficult staffing, they are clear and kind.

Because I am a people person I like the people here especially the staff that exemplifies what it means to be diligent and dutiful. The apartment size is small it is a studio size but that's all that we could afford. They also have one and two bedroom sizes as far as we know of. The location of the community is in a nice quiet area and as long as we have lived in the Lehigh valley we never knew it was here and that's also what a lot of other people say.

The Staff is wonderful! Very attentive, friendly and professional! The people who live there are a lively group! The facility itself has a welcoming feel

From our first meeting, everyone was very friendly and accommodating. Mom was reluctant to leave her home but when she saw the facility ( especially the dining room) she loved it. Her studio to perfect size for her. Great movie theater, activities and socialization. It has been great for her.