Hawthorn Senior Living, LLC

The overall experience at the Oaks has been good. The staff have been attentive and responsive to Mom's needs. As she has been ill, staff have been bringing meals to Mom's room. She seems to be enjoying most of the prepared meals and there are several choices for each of the three meals served daily. The residents are kind and welcoming and there are many daily activities. Mom has housekeeping service weekly. Her bed is remade with clean linens and clean towels are placed in the bathroom. She has a studio apartment which is roomy enough to fit all of her important belongings. As Mom has been ill, we have been able to access a care provider who has worked at the Oaks for several years to provide additional support and assistance. She is great and has really been instrumental in Mom's successful transition from the hospital back to independent living.

The facility was clean and organized. The marketing guy was very nice and knowledgeable. He was able to answer our questions. We met the management team. They were very kind as well. Unfortunately, we were not there at a meal time and didn’t really get to talk with any residents. However we saw a couple of light hearted, fun exchanges with the staff and residents. They both seemed to enjoy the exchange. The reason for “4” ratings on value and condition were because of no washer/dryer option in unit and no pool. Also it is well maintained but is just an older building. We enjoyed the tour.

The facility was very clean and inviting. All the staff and guests were very nice. They had three levels and on each level they had different areas for activities. The food was very good.

I've had a great experience at Marlton Gardens. The staff is excellent—they're friendly, genuinely care about the residents, and make sure you have everything you need. The room size is perfect for me because I don't need a lot of space. They also do a great job keeping the community clean, and my room is cleaned every week. There are several activities offered every day. I haven't been able to participate yet because I'm waiting for my feet to get better, but I appreciate that they're available. As for the food, there are good days and bad days, but overall I've been happy with my experience here.

They were awesome, my mom has been living there for 7 weeks tomorrow. She is acclimating nicely and everyone especially the staff is very kind! I've already recommended Osprey and A place for Mom to several of my friend, who are in similar situations.

The staff becomes extended family. Very helpful and caring. Housekeep and cleanliness, rooms are cleaned every week, including personal laundry A vast variety of room sizes from studios to Casitas. Garages are a available. A fair amount of activities from chair yoga, card clubs, and other planned activities, like painting and crafts On-site worship services. Quiet TV rooms, theater and computer room. Large library. Again, the food is freshly prepared, menu includes a vegetarian daily choice. 3 course meals . We had two visits both included meals and a tour. No high pressure. A wonderful feeling of upscale hotel and feeling like home.

Mom loves being there. The residents there seem much more lively/vibrant than other places we looked at. Activities are available for participation all day long. Management was helpful with ideas for additional resources if needed in the future. Seems very clean and the one bedroom apartment is perfect to have a private bedroom and small living room for visitors. Would definitely recommend anyone looking for a vibrant community.

The staff was super welcoming, invited us to the patriotism lunch, served well by staff, great food & then moved onto a tour with [name removed]. The facilities are excellent, with provisions made for usage, space, & lifestyle of residents’ needs. We enjoyed our visit at Whispering Pine!

We walked in and immediately had a wonderful feeling. Extremely clean. The staff are extremely professional, friendly and genuinely caring. The residents seemed very happy. [name removed] is extremely happy

I think I found “my” place. Of course it was the one I resisted for months until I started considering what I would really serve me! Duh.

I have toured 2 other facilities thus far, & this is the top of the line. All the staff & residents rave about the care & options available here. A friend of mine joined me on my 2nd visit here & was also thoroughly impressed with what is offered, included & the cleanliness of the entire complex.

Experience has stayed the same. It's a wonderful place! Overall just a great place and my parents are very happy there! I would recommend to others.

Whispering Pines is a warm, welcoming community. My husband and I toured it in December when we were visiting my son and his family in Raleigh for the Christmas holiday. We especially liked the way the staff worked closely together and created a home-like atmosphere. The variety of room layouts was the most we’ve seen in our search. For the time being we are staying put in our Massachusetts home but will definitely keep this gem in mind.

My wife and I recently toured this property and were pleased with the condition of the facility, the staff, and most of all [name removed], our tour guide. I highly recommend anyone interested in living more "carefree" to visit the facility and take the tour. We have visited other facilities and left with great memories of the tour, but this one was different. [name removed] did an excellent job of answering all our questions and it was amazing watching her interact with all the residents - it seemed that she knew everyone and call them by name!

Thanks to [name removed] for making our tour enjoyable and informative. The Lodge was clean and well appointed with helpful amenities for aging residents. Everyone was friendly and some residents offered to show us their apartment. It's definitely on our list of possible homes!

Residents and staff are friendly and helpful. The food is tasteful and there is a variety offered at each meal plus an all-day menu. I haven't finished moving in yet, so I'm not here full-time. I love my apartment, but the more I bring in the smaller it gets! It is still sufficient though. All in all , I'm glad that I'm moving here.

Excellent facility and we received a great tour. We are very impressed with your facility. Unfortunately, my parents are not seeking any help from me in relocating them to an independent care facility.

I really like this community. The only thing that I see right now is there’s not very many people my age which is 72.

Was interested in this place but not ready to move from my home at this time. Had lunch and spoke with some residents at that time.

The staff and people is what made the experience good. The location is great and the residents are all so friendly. My dad really loved the library in the building