Hawthorn Senior Living, LLC

We toured this community when we were looking into senior living options for a loved one. Jordan Oaks was a nice looking place! Everyone seemed very friendly, and the facility itself was well kept and clean. They are worth a look, if you are looking in the area!

I chose Olympus Ranch for my aging father to live in. He was moved from Colorado to Utah so he could be nearer to family. Olympus Ranch is an independent living facility. That being said, I would've preferred what other communities called a resident ambassador. There were other facilities I looked at that had a resident who would be an ambassador, to accompany the new resident to meals and introduce him to other residents for the first week or two until he felt comfortable. Olympus Ranch does not have that, and he's done fine anyway. It is a very nice facility. It's clean and the meals look good. It's organized and they bend over backward to deal with doctor appointment transportation. If I had to choose again, I would choose Olympus Ranch.

Cottonwood Estates is wonderful in every area except the food. Pleasing that many elderly persons is a Herculaneum task but need to have more variety aside from the main meal choices. It is always spotlessly clean with friendly and attentive staff and the maintenance man is great. My mom is very happy there which says a lot.

Very nice, food ok, room small, no community fee, 30 day termination when $ runs out, offers to put in microwave, coffee maker, safety rails, hand held shower head, studio $2520, no valet cleaning car off, increase 0-5% per year

Kind of pricy, but I haven't visited any other locations. Darla was so nice and patient with us and all our questions.

The staff were very nice and helpful. I was sorry there were not many residents about.

From what I saw they do a great job overall at Parkrose Chateau. It was a nice looking, clean place, and the staff all seemed very friendly. The only issue I noticed is that they do not appear to be very accommodating when it comes to certain dietary needs, for example they did not to provide many gluten free options.

My mother lived here for two years and my father in law for 6 months before he passed. This is a very friendly facility and if you are sociable you will have lots of friends and enjoy gatherings. My mom loved dressing up for dinner and playing cards at night when she was able. The one drawback is the turnover of the managerial staff. I noticed that there was a tendency to get worn down by the over 100 elderly people and their needs and wants and health issues. Its understandable though. Perhaps if the managers weren't responsible for waiting on tables, pouring coffee etc for all the meals they would maintain a more interested attitude. There also are quite a lot of residents there who are sicker than Independent Living and who have assistance to keep them there. My mom was one of them. I had to move her to an Assisted Living place as if she fell they could only call 911 and were not allowed to help her up. I understand that and that is why we moved. Mom misses her friends at Jordan Oaks. They could spend a little more on the food quality there. I heard complaints about the meat being so tough they couldnt cut it and I saw some unappetizing meals. My mom wanted bacon and english muffins and they only got those once a month if that. Little things that old people like are important. They have a wonderful in-house therapy group Legacy that really cared for my mom on many occasions. Also Comfortcare who will check on your loved one in increments of 15 minutes at a time which was wonderful.

I liked the location, amenities, and looks of Bella Vista, but my parents are seeking an all-in-one facility.

So far things are alright. It's been a difficult transition after my mom living in her home for 50 years, but she is starting to adjust a little better. We haven't had any bad experiences with Sterling Heights. The place is beautiful, food is excellent, and overall my family and I are satisfied with everything.

It's a beautiful place. Everything very clean and beautifully decorated. Great dining area and lobby. You have everything that you need and staff is there to help whenever needed. Very nice and caring staff. Great meals and a good place to meet others. It's a safe and serene place.

We toured this community when we were looking into options for our loved one. This is a very nice looking independent living community. What we saw of it was clean and well kept, and the people seemed friendly. It didn't end up being an option we could consider as they could not accommodate our loved one's dietary needs, and she would not have been appropriate for an entirely independent community.

Very nice property and apartments were large and nicely equipped. We were given lunch, which was a limited menu. My grapes had mold on them. We didn't like the fact that everyone had to be seated at one time for meals. It was a bit like elementary schoold. Also, the activity director was loud and silly, not dignified at all. No snacks were provided during the day for those who might have missed a meal. There was no pool for water aerobics and the exercise program was limited.

Best of the three visited. On the list for consideration.

My Grandma has been at Cottonwood for about 6 weeks. She loves it. Everyone is so sweet. Food could be better, but overall Cottonwood has been great. Management greets her with a hug and staff go above and beyond.

Overall they do a good job at The Woods at Holly Tree. It's a nice looking place, and everyone seems very friendly. My loved one moved from another community that did a much better job in terms of activities and outings, so that has been a bit of a letdown for her, and an area they could definitely improve on.

The quality of the food has gone down. It takes long to feed the residents. There are complaints of two hours wait to get fed, from when the water is brought until the food is brought. Two hours is too long have the seniors sit there. When we first went to check it out the food was really good. The type of food they’re serving is not up to par – the chef could be better. The facility is beautiful and the rooms are awesome. The staff that live there are very good, but they need to pay attention to their

Our experience here has been pretty good so far. The community is great, and they seem to have a good selection of activities, though my loved one does not often participate. The food is good, but there are massive portions -- too big. Our only complaint so far has been with the night entrance policy. On returning to the community one night, the instructions were followed on how to enter the facility with the key and such, but my loved one was not able to get back into the facility. Even after buzzing to the front desk, nobody came to let her in. She had to spend the night with a relative, which was very inconvenient as we had used the key and followed all of their instructions exactly. Otherwise, it has been a really great place!

It's an excellent facility! She likes it a lot, and we like it a lot. She is happy, and we are happy. The one thing that we aren't happy with is that the van is not handicap accessible. The food is pretty good, there are some things, they make that aren't as good, but I would say 4 out of 5. They have good people there too.

It's a good deal, and she got a good thing going there. They always have something going on and she is constantly getting invited to things. The food is pretty good, and balanced, I think that she would like some more vegetables, but I don't think everyone feels that way. The laundry lady is just perfect, and they do a good job cleaning her room too. I don't think there is anything that needs improvement. Everyone is very efficient, and they have different services onsite and those companies are are all good too. I think overall, the people are happy and there is a lot of laughter and friendliness going on.