Hawthorn Senior Living, LLC

Management has changed a few times in the year I've been here Friendly staff I was disappointed that, even though it is advertised as independent living, it really isn't because there are still a lot of people who get food delivered to their rooms and never come to the activities

Transportation services are great for those who are capable of climbing stairs. Like everywhere staff is key and with one exception the staff are the best I've seen. – Responsive, caring, thorough, and committed. Food is a range between adequate and good. There are many options to help picky eaters.

He was lonely, and was also unwilling to make the most of a sad situation. He did not participate as he found it boring? Maybe that was his personality. I think I would if they were social people....I think its depressing for any older person to go from their home to an unfamiliar place but from what I saw it's one of the nicer ones for the money

The meals could be fresher and healthier but the people there are very nice. We would recommend Alexis Estates Gracious Retirement to other families, however it would depend on their loved ones needs.

My experience has been favorable overall. I really would like an upgrade in food and dining services. I would recommend it to others.

Deseret Springs is a great place to live. The start are wonderful. There are lots of activities there every day. The food is pretty good. And they have a van that takes us to appointments. My appointment is very nice. It is quite small but it really nice.

Staff very caring and concerned about their residence. [name removed] was especially wonderful.

My family member is not happy with the meals. Do check CS out, it was certainly the best of 3 nearby area that we looked at. Situated in a nicely landscaped area/location with grocery, drugstore, restaurants neaby. And they just re did all common areas with new paint, carpeting, furniture, lighting. Friendly people living there.

Not a great setup for hearing impaired. The food definitely needs to be improved. That's the complaint I hear the most from all the residents. However, we would recommend this community to other families based on the experience we have had.

I moved my dad in several months ago. Every one was very friendly and the staff made sure he felt welcomed. They made sure he met a few folks to have dinner with on his first evening there, I joined him and met some lovely residents. It is pretty close to a busy business district on route 9, which can be a bit overwhelming if you aren’t used to it. Overall, I feel he’s happy there.

Sterling heights is a great place to live. It is a beautiful place with many outings and celebrations. Everyone is very pleasant and happy. It is close to many shopping areas and the airport as well. You have a gym,movie theater, library, media room and laundry rooms. You are served three meals restaurant style with a 24 hr tea and coffee bar with baked goods and fresh fruit. My mom is very happy about her move.

The manager that was there when we started was lovely but I was not as happy with with the current management all the staff are lovely. I would recommend Scholl Canyon Estates to others looking.

What we like the most about the Stoneridge community is the activities, location, the outside garden, the cleanliness and the friendliness of the staff. That has all stood out to us. We would most likely would recommend this community to others

My loved one was previously a resident at Oak Park Retirement and the overall experience at this facility was good. Based on our experience, I would recommend Oak Park Retirement to others.

Sanford has been a good experience so far. As with every other place there have been bumps in the road but they are quick to address issues and have supplied a stable living experience.

If you are not particular about the dishes you eat, and you are willing to spend two hours eating a meal it is okay. There is no security during the day. The doors are locked at 8 pm but someone could follow some else in. They could make a lot of improvement but they seem to want to make changes. For the price it's okay.

I would say overall it's a good place and both my mother and grandmother-in-law are happy there.

The staff were good friendly and helpful. Some of the cleaning ladies were treated rudely by the residents. Too many wheel chairs for this not to be assisted living. Thought it was strange that so many were on the 3rd floor and often wondered how they would get down the stairs if there was a fire or other emergency. Washers and dryers were worn and did not function properly. That was one of the reasons mom wanted to leave. Bus that picked up residents had no wheelchair lift so those residents were left to find other means of transportation. Guest bathroom downstairs needed some work. Restrooms were always very clean but toilet lid was not seated properly and soap dispenser was broken. One maintenance man for that large of a complex might not be enough. So it takes some time before he can come by unless it is an emergency. Some of these items might have already been addressed but overall the experience at the facility was positive and in the scheme of things the above comments were just observations from mom. Food was good, staff was good, cleanliness was good. I think mom just didn't feel like she fit in well with some of the residents. Lol At 87 she is pretty set in her ways too!

It's a beautiful place, I would recommend it. Very pleasant experience (words from my mother)

I would recommend this facility. It seems to be a good fit. My adult children did their utmost to have my very clean and bright room decorated and all ready for my comfort. The staff are very much a team. They work well together and are very dedicated to making sure the residents are heard and cared for. The meals are good. Every once in awhile it is not great but they have optional meals that can be substituted. And other times just wonderful. Especially the themed buffet style events where we are encouraged to invite family to join. The housekeeper comes once a week. They remake your bed with clean linens and fresh towels, take out any trash and vacuum and mop the floors. Also they clean the bathroom thoroughly. The activities are varied from art class to bingo to reading of short stories to showcasing musicians every week. They are open to anyone who would like to participate.