Hawthorn Senior Living, LLC

Southern Pines is an INDEPENDENT CARE Facility. It is Not Assisted Living. Home Services Available, at additional costs. They do well at what they they provide. Facility is clean and very pleasant and well appointed. Rooms are very nice, well lit, safe. Meals are reliable. Some menu items are not good. Staff is on site and very helpful and attentive when asked. Residents may have their own car. Bus services are good.

We moved here 2 months ago and found Desert Spring very friendly, healthy and willing to make you comfortable in your new home. The people here seem to be very friendly as well. The surroundings look very good and look like the building is very new. Even though we have be been here a short time, we feel our surrounds are very open for us and we are happy we live here we feel this is our home.

Large facility, motel/hotel like atmosphere. Many activities. Small frig in room no other appliances. Most showers have minimal step to enter. Willing to work with vegetarians.

Nothing wrong with this one except the price.

Stoneridge was very nice, clean and had a lot of amenities. My mother and I looked at this place yesterday. Personally it was my first time touring a retirement home. They have 3 sit down meals per day. However the one thing I didn't care for, is that you have to be there at an exact time every day. (Ex. Breakfast is at 8am) I thought they should at least have a time range. Although my mother didn't seem to mind. I also thought it was very expensive. 2300-2600k/mo for studio. 3100k/mo for 1 bedroom. Covers all utilities except phone and internet. We will keep looking.

Beautiful community, welcoming residents, great dining options, and wide variety of activities. We were frustrated after a 3 hour tour that we couldn't get a direct answer about rental rates.

Our 'tour guide', [name removed] was super. Friendly but not pushy. We liked that the facility is small, only 115 residents. And we like that there is sit down dining and not cafeteria style. The rooms are small and their isn't a kitchen other than a refrigerator and small counter. I would have to purchase a scooter as the two bedroom apartments are a very long way from the elevator. We didn't like the tub in the second bathroom, that just won't work for us. The search continues.

Impressive facility and staff very helpful. Location is good for us. 2 br with balcony would be our choice but that would be a waiting list behind residence wanting to move up.

Is a beautiful community. Staff was very friendly and answered all our questions. The idea of moving into a 1 br in order to be eligible for a 2 BR did not sit well. To move this far from our residence would mean changing Dr.'s church, etc. At the bottom of our list due to location issues.

We toured Liberty. Knew the chef. Meets almost all our needs. Need to consider the distance would mean a big change.

Everyone was very nice and welcoming. Facility was very pretty and clean. Nice amenities. Very impressed with everything.

The community was nice but the building was older and somewhat outdated. They offered adequate services at a reasonable price. Staff and residents were very friendly.

Prices were fair. We had lunch and food seams ok. Everybody is very friendly, place was clean and very well kept. The apartments they show us were very spacious but just one had wood floors and they do not have kitchen, just a small sink with very small cabinets.We really enjoy the family welcome and the insentives, moving for free, $1000,00 off for the second rent and only paying for 2 days rent in January.

I have a friend that lives here and it seems to be a nice place. Transportation has been a bit of a problem, but she’s adjusting. Her room was redone before she moved in and it looks very nice. There was one curt staff member I dealt with but, overall, most of them have been very accommodating. The food is good, it appears to be nutritious, and there are a few different options available. The only complaint she has is that it takes a long time to eat because the service is slow. The building is kept very clean, there aren’t any foul odors, and I think housekeeping comes by her room once a week to clean. There are a few activities available (during the holidays they had plenty of entertainment) and the residents can sign up for planned group outings. There are no washing machines in the units and she doesn’t have a full kitchen, but the price seems to be reasonable. This place is good for those that are independent because assisted living is not offered.

My Mom lived here briefly. The facility was excellent. It looked clean and was brand new when she moved in. In fact, they had just finished building it. She didn’t like the food though. There weren’t many options to choose from and the service was slow. The room she had was decently sized and had a balcony off the side, which I thought was nice. The pricing was reasonable, but overall the location just wasn’t ideal.

The staff at this facility is definitely very personable with the tenants which are a big plus. They provide activities for the residents and they keep a schedule for them and it seems to be pretty full. They have a social calendar that the tenants can participate as much as they want. I have noticed how comfortable the residents are with the employees, they have an open door policy, and the residents can always go to them for anything. They staff tend to the residents on a personal level and they interact with them quite a bit. From that aspect it has been fine. One issue I will say, and I think they are trying to work on it, is the meals. It is something that not only my relative is unhappy with, but others too. They get plenty of food so that’s not the issue. I was told that they were in a transition with staff so that might be why to how the food is being prepared. Another thing I will say is there is a slow response with maintenance issues depending on what they are. If there is situation where there is an emergency and they have to get it done, they will be on top of it. However if it’s something like a running toilet, it takes them awhile to respond. They have monthly meetings and the residents have similar issues like that and they brought it to the staff’s attention. They responded saying they’re trying to get additional maintenance staff. Other than these issues, my love one is doing well. They are very accommodating with me and I can call at any time whether it is to check up on her or whatever it is, they have been very supportive. It really gives me a peace of mind.

This community is lovely, absolutely lovely. I toured here for my loved one, and really liked it a lot. However, it really was not the community for her. She needs assisted living, and Northridge is more independent. They will not do things like administer medication and other tasks that require more care. We opted for a place that would provide more of what we needed.

The atmosphere at Stone Lodge is very inviting, and the staff here are very engaged in what they're doing. My parents are happy to be there, the management is transparent, and I love the fact that they are out serving the residents during the lunchtime meal. The team calls everyone by name, and they really care about each one of them. The food is very good; I have never been disappointed. The portions are nice, options are wide, and the items sound appealing. There are many activities, and Stone Lodge is immaculate. I would definitely recommend it.

My father-in-law and I toured here when we were trying to find the right place for him to move in. The facility was very nice. The only issue we had was with the woman that gave us a tour. She seemed like she wasn't very informed on what they offered there for their residents. My father-in-law felt like she didn't know what was going on. It's probably one of the nicer facilities around here but he was disenchanted with her lack of knowledge and the experience.

I had a nice tour of this community. Everyone I met was very kind, and friendly. The community looked good from what I was shown. The staff was very nice, and helpful. My tour guide was informative, and answered. It was a good experience, but unfortunately this was not a good location for us.