Hawthorn Senior Living, LLC

My mom has been there a year and has seems to like the place. She is very active with playing cards, dominoes, and bingo. They take her places when needed and is clean when I'm visiting. She seems to like the food and always has 2 choices at the meals. One complaint she does have is the weekly cleaning of her room but she has addressed that and it was dealt with. They do seem to have several different people working and so I'm not sure what the reason for leaving.

The budget is surely the deciding factor on food served in the dining room. We also have inferior toilet paper (2nds that is SO thin it dissolves the second it touches your skin). The activity room was closed two months due to no heat only to have a water leak once the heat was fixed. The kitchen is too small to have the equipment needed to keep food warm and more than likely does not meet health standards. The fruit left out for the residents (which is about the only opportunity for consuming this type of produce) appears to be seconds or rejects from mainstream produce and often rots before it ripens or is rotten when it's left out for us. This building is too new to have so many problems. We're told our location is a teaching facility. Is this why we can't keep management staff more than a few weeks? This should be categorized as a 75+ facility not a 55+ as the median age is around 80. NO ONE here looks like me. This seems like a place to wait out death. Sadly it's obvious that this is a Corporate run facility (Hawthorn) and those in charge just far enough removed they don't have to see how their cheapskate antics affect the residents. For the rent charged I would expect to be treated better than a second class citizen. I assumed this facility endorsed by [name removed]would be top notch. I know there are gaps in anything but in a year I've never seen any change in procedures that have made a positive impact on the day to day interaction between staff and tenants.

What I like the most about Maple Ridge is the access to do what you want. Need to adjust thermostat to weather changes to keep open areas and hallways comfortable

The staff is generally very friendly. They try to be helpful and present a friendly environment. Administration has changed rapidly during my stay - The office staff has been 'tested'.) I have, for the most part, enjoyed my stay. . I believe it is a nice facility, especially for those who are mobile. Everyone here is expected to take care of themselves.

Great place and location but the food is just not good at all - almost always the hot meals are luke warm to cold and the quality is lacking in every regard. Yes, I would recommend this community to other families, but the dining and food is an issue

Local and regional management are helpful, friendly, and quite competent. Corporate are a pain. Also very penurious. Physical plant is attractive and well kept, as is the large yard with patio and various. I would choose The Carriage House again.

I would like to see more activities through the week including another night of poker, more trivia, more [name removed] and other Western movies. More amount of food for lunch and dinner would also be good.

The amenities and the overall cleanliness of the facility were the main reasons we went with Summerville Estates over other places we looked at. Staff is very helpful. They work hard and are pleasant to be around.

This is a very nice facility beautiful and well built. I have been to 6 other similar places and the food here is the best of all of them.the average age here is about 90, a little more than I would like. The activity director is great especially for the woman. There is a chapel for church and bible study. Also they have a nice movie theater and a nice pool table. It’s in a nice area of Johns creek with lots of restaurants and stores.

My mom has lived there for a couple of years now and her only real complaint is about the food. She has told me multiple times that the food is often late and/or cold. It is a nice facility with nice rooms/apartments but mom has told me the food is often 30-40 minutes late. My sister who lives in the area said they try to rotate the tables so the same table isn't always last to be served but it really sounds like they need to hire more people to help serve the food. Our seniors deserve nutritious, tasty, hot foods as their mealtimes are often the only thing they really look forward to.

I picked them because of the location. I would recommend to others.

First was location, only 10 minutes from my house. Once I got there, the new manager[name removed] was one of the most sincere people I've ever met. I was beyond impressed that he and his wife, Penny, live there full-time. No other facility has managers on site 24/7. I recently had to call them at two in the morning because there was flooding in my parents apartment and the on call managers were there in moments before I got there about 20 minutes later. They were so kind and compassionate about the whole situation. The facility is very clean. Not the most modern but very well maintained. Most of all, the residents are very happy and lively and welcoming. Even after a month I feel this way. I visited other facilities that were newer and more modern but the resident seemed kind of sad. There was no nonrefundable Community fee to move in. They also gave us half off the first three months of rent which was unexpected but appreciated.

Capital Ridge occupies the high, but not ultra-wealthy, end of their commercial niche. It's generally a well-run operation, marred by frequent staff turnover. Meal quality is good enough most of the time, occasionally breaking out into excellent. Despicable frozen pizza is occasionally served. Accommodations for individual preferences are cheerfully made. It bugs me that when Covid sweeps through Capital Ridge, as it has done often, no safety precautions to protect residents are implemented. Open communal dining continues. It even continued when the director himself became ill with Covid. Capital Ridge does not seem to acknowledge any responsibility for Covid safety precautions, even when staff and residents are clearly passing the virus. Provision for smokers are sparse. Smokers may indulge only outdoors at designated spots which are fully exposed to the elements. Since arriving a little over a year ago, Capital Ridge jumped up my rent substantially. Staff has been helpful and friendly during my time at Capital Ridge. Apartments are small but comfortable, suitable for elderly residents seeking an easier-to-manage lifestyle. Pets are permitted for additional fees. My neighbors have dogs. None have disturbed my peace. The sound insulation in apartments is well above average. There are three floors of apartments, about 150 units in total, but only one tiny elevator. Upper floor apartments should not be recommended for residents who cannot use stairwells. Overall I grade Capital Ridge as a comfortable and suitable place of residence for elderly people who can afford it, who do not require more intensive care, such as that provided by assisted living facilities or nursing homes. I do not regret moving to Capital Ridge in the slightest - though I endure exposure to the elements in all seasons to indulge my cigar habit. Some protection from rain and sun would be welcome, though.

Staff is helpful. Food is usually good . Has convenient bus service locally. Activities are fun as are the outings. Residents very in ages and are friendly. Facility is pet friendly. It has various entertainment . Has weekly happy hour.

This is a very nice looking facility that has a reasonable price. It is definitely not a bad place to live!

So far we are happy with the choice.. no complaints. We picked this community because of the location and price.

Ashwood Meadows was fine. She really liked it. Thought the food was great and enjoyed the activities. My concern with ashwood was turnover in management and other personnel (such as activity director).

Inquirer about the food menu for at least a week Apartment sizes and amenities offered are great Nice friendly place to live Highly recommend

It's a very good experience. We picked this community because of the, proximity, nice facility, activities, good price in beginning. Did not appreciate the annual 8% rent increases.

The community is friendly. They encourage residents to know and lookout for each other. The environment is safe. They plan community events to bring the residents together.