Hawthorn Senior Living, LLC

Being able to socialize has been a game changer for my sister. Colonial Gardens has an impressive beautiful dining room with good food. Nicely kept up facility. Lovely apartments all with outside access. Pleasant administration . Transportation to doctor's appointments and grocer. Good price point for what you get.

Her biggest complaint is the food & food service, except for Sunday, when apparently the head chef makes dinner. It’s a nice facility, but my Mother also thinks the upkeep could be better (elevator broken for a while, carpet/furniture could use cleaning,…) She enjoys the people there, enjoys being part of the chorus, enjoys playing bridge.

Overall, we've been pretty happy. Some inconsistent staffing issues (chefs, care helpers with Better at Home) here and there. I would recommend to others

Their office staff keeps changing every other week and sometimes it's an open door policy other times very closed door and not friendly and very unpredictable. also, their transportation bus keeps breaking down and you never know if there's going to be normal trips to the grocery store, etc..

My mother is very happy there. The staff changes often. Food is OK. The apartment is perfect! Kitchenette and balcony are great. Yes I would recommend for someone who doesn't mind a little older building.

Friendly staff and committed. It is a clean facility and we would recommend Jordan Oaks to other families based on the experience so far.

There has been a complete turnover of staff just in the last week. I was responding based on on the previous staff. I have not met the new people yet. As for the facility, it's very clean and there are a lot of amenities. The common areas are kept nice as well as the outside grounds. My mom's apartment is perfect for her and the bathroom is big.

Mom is very happy at Southern Pines Gracious Living. We are very happy with her situation in general. I would highly recommend Gracious Living. They have been very stable for a long time.

Nice place to live. Many Rules to follow. Some very interesting people and numerous quiet ones. Food is adequate and plentiful. These comments are animus please.

Very good and could get better when they bring a Physical Therapist aboard. I have no problem recommending Salmon Creek as a living center. We were in [community removed] for 21 months, and I visited several others before selecting Salmon Creek. The food is much better, you have some control on what, when, and where you eat , shave and shower. Salmon Creek has much more activities, furnish transportation for shopping, Dr. Appointments. Weekly trips for recreation. A Physical Therapist, at about one half the cost of [community removed] was not an assisted living facility, it was denial and refusal with the resident to aid at 35 to one. I have documentation showing unbelievable mis management, and would be more than happy to share with you.

All aspects were great; most challenging part was my parent's overall attitude. I would absolutely recommend this community to others who are searching for a place for their loved one.

When my mother got there the food was fantastic. Throughout the course of time it has dwindled down to nasty as per their own residence. I find there to be a couple areas where they're a little bit deficient which is usually sometimes in the cleaning department. But overall it's a very nice place for her to stay, the people are very sweet and they also pull together to help Mom out when she needs it. The dollar amount for the accommodations is good. And the staff does a pretty good job of listening to the people that pay the bills. We have a pretty good relationship with the office staff there. Some of them are outstanding! The food does needs to improve though. It's garbage! However, there are worse things poorly prepared good, but not at that location

The staff and management are great. The facility is very nice and ultra clean. The thing that kills the place is the food. Breakfast is usually pretty good but sometimes they dont have eggs. Eggs should always be an option. There have been several breakfasts that are a sweet pastry. Dinner is usually the best mill of the day. Even dinner can be bad. They seem to really like soup and salad. My dad eats soup when he's sick and rarely eats salad. Supper is usually soup and/or salad. I have had to purchase tv dinners for supper in case. Food should be of top priority in a place like this. I was surprised that they didn't take into account food allergies. One night we were sitting with a woman that couldn't eat hardly anything being served because of her allergies. Love the activities coordinator. She really tries to get the folks to participate. Friendly, staff and management and a super clean facility are what attracted us to Cypress Springs. If the food quality and options reach that level, it will be a perfect 10!!

I thought very highly of Steeplechase. After 2 weeks my mother wasn't happy, but that's par for the course!

A clean well-maintained, well managed independent living environment. Managers are always on-site and appear to rotate shifts every several days. They are actively involved with the residence, especially at meal times and are available when needed. Securing an apartment for a resident requires a "community fee" -- essentially a nonrefundable deposit equal to the cost for one month of rent. Apartments vary in size from studio to multiple bedroom. Three meals a day are served, and there are accommodations made self-serve snacks throughout the day day. Quality of food is a subjective variable; so I'm not in a position to render an assessment. It appears adequate.

The staff is fantastic, what there is of it. There seems to be a shortage. The management team is wonderful and everyone there is always doing a great job, but there are not enough people to do the work needed. The food is top notch, mom has not eaten this well in years and her health has improved immensely since she moved in.Her frustrations are with the cars parked at the front of the building that never move. She drives and has a hard time finding parking. There is a flooded sidewalk outside her apartment that needs attention. It prevents her from walking in and out of her apartment door.

They are wonderful there, very kind and caring. Definitely would recommend Colonial Gardens to people looking for assisted living arrangements.

The friendliness of the staff is terrific. Everyone we have encountered has been wonderful. The facility, while older, is very nice and well kept. The negatives are that the management has been like a revolving door over the last year. The ones that were there originally were incredible. The subsequent ones have been nice - but none have measured up to the first set. And same for the activities director. Currently there isn't one. Some of the residents and community members are filling in.

The single elevator is inadequate for the number of guests. Long wait times occur. Outdoor food events need to be better organized. Buffet lines move slowly. Buffets are not suitable for people with mobility challenges who need support devices. The food is not what one would expect from the descriptions.

Staff is very nice and very helpful.