Harmony Senior Services

We had toured and thought was a fantastic facility. Many amenities and very nice and classy. In the end chose another facility but definitely keeping Harmony Collection at Roanoke on our back burner as an option going forward for when we might need another care facility.

The staff is very friendly, the grounds are beautiful, and the meals are fabulous. I used to tell people when I spoke about mom being here - if she wasn't happy, I'd glad move up there and let them take care of my meals and laundry because they're really great.

I have toured Harmony at Brentwood for my father and loved it. The staff that I met were very pleasant. It is a difficult decision to make for a loved one but I felt comfortable during my time there.

I'd like to talk about four things: 1. The Community It is clean, well kept, and very friendly. I love the apartment I live in. 2. Staff The staff are a friendly and caring staff. Staff have smiles on their face and are always trying to help the residents. 3. Quality of food I like the food here. It is challenging for the kitchen to prepare food that over 10 people will enjoy but I like it. There are always options to choose from. I never go hungry. 4. The vibrancy The community has a lot of nice residents who are lively and want to enjoy their lives. There is always something for them to do. I've made a lot of good friendships living here. Lastly, I would recommend Harmony at Brentwood to anyone who is looking for senior living.

Overall we have been happy with our experience at Harmony at Five Forks. My only issue is they don't return my calls fast enough.

I would let other families know, that they are making an excellent choice when choosing the Chamberlain for the love one because it was the best place for me to find for my friend [name removed] They have helped him with everything he has needed from medical to getting him to the store for groceries. And the pricing is not bad either for all that they include.

I highly recommend this facility to anyone in need of a place for a loved one.

I felt like the staff were always looking for better ways to do things. When any problems called to their attention they reacted quickly and tried to solve it. My husband was in memory care here but he also had some physical problems. They were very attentive to watch for signs that he may need to go to the hospital and they were always great with contacting me right away if they felt there were any concerns. They had a wide range of employees from a whole lot of experience to very little experience. The ones with very little were learning a lot and the ones who had a lot of experience seemed more than willing to help teach them. The environment was very good and they were great with care and treated residents respectfully. They welcomed family members with open arms. I would highly recommend Harmony at Brentwood to others.

Our family had an in person tour and it was an excellent tour experience but due to our loved ones health condition we thought they would have trouble navigating the hallways and elevators

Our family had an in person tour and we thought it was a wonderful experience, we really liked it but the location was just a little to far away

Overall good quality but I decided to go with home care.

I had an awesome tour experience with The Chamberlin. The facility itself is very cool, it is an old historical hotel. It is kind of smaller but it was really nice. If I could have afforded it, I would have moved in here in a heartbeat.

The staff truly love their work, and they like the director. They're very helpful. It's difficult to get ahold of the head nurse and medical staff on the phone though. But they've all been wonderful with my dad. The food options look great. The facility is wonderful. It's just small enough so that it's not overwhelming. Everything is clean, neat, and nicely decorated. The apartment is spacious for the cost. They have a track to walk on and outdoor space that my dad enjoys. At first I was concerned that it's right on a busy road, but that doesn't seem to bother my dad at all. He likes sitting in the rocking chairs out front.

I am very happy here at Harmony at Kent. The staff is friendly and helpful. The food is very good, not salty and there are lot of activities, trips to movies and the grocery store. My apartment has a full kitchen and a washer and dryer in the bathroom. I also have a living room, bedroom and sun room.

Harmony at Victory Station is a great place to take your loved one. I think overall with the cleanliness and the activities, it's a great place to take your family members. Some of their activities include bingo, happy hour, and field trips. I just think overall they're very good.

This is a very good place to keep your loved one safe. The staff are usually very responsive to the family's questions or concerns. There are three meals a day served, and the residents have choices to choose from at each meal. In the memory care unit; there could be more activities offered for those residents who aren't as far along as others on their journey, to assist with engagement.

It has been a good overall experience. It feels just like home. The maintenance staff is extremely accommodating. The dining room staff will accommodate your dietary needs - If there's anything special that you need or simply something that you want. My loved one had a fall when she first moved in, and when she pulled the emergency cord, the nurse came running to assist her, even though she's only in independent living. So in case of emergency, they are there. Her apartment is fantastic. It's roomy, and she has a balcony space where she can keep her plants.

We chose Harmony at Independence because of the location - it was very close to my fathers previous residence. That made it easier for him to transition since he knew the area well. My sister also lives very close so she is able to take care of the little things. [name removed](one of the welcoming managers) from the moment we stepped in the building all the way up to move in day was extraordinary and very warm and made us feel comfortable. I would absolutely recommend the facility to other families.

The Harmony Collection at Hanover Assisted Living and Memory Care would be a good place. Another family member is in need of memory care, and her family is looking into Harmony right now. Communication between the community and our family has been fair so far. The move-in process was fast and easy, and the staff were helpful. They have a lot of things to offer, I'm hoping my sister will get involved in the activities. There's plenty of space, and they have a very nice dining area. My loved one has only been there for a few weeks, but I would recommend them to others.

Overall, the facility was friendly and appealing right when you walk through the door. It appears relatively new and very well kept up. It looks good and feels comfortable. The service was very good there, and I was very satisfied with the care my loved one was receiving.