Harmony Senior Services

items 1,2,3,4,5 would be a 5. The other items would have to be answered by my client, but he didn't complain about them. The overall staff seemed fine! He had no problems that I was aware of! Yes, we would recommend this community to other families

The staff was responsive and supportive with helping me move my mother there. The location was a plus as it is only 8 minutes from my house. I was pleased with how friendly and helpful the marketing team and maintenance team were

CLEAN , WELL KEPT , OUTSIDE ,&, INSIDE , FOOD NOT 5 STAR BUT GOOD ...staff and guests, residents have all been very friendly and a seem very happy i have been very supplied at this placed . Positive outcome fore me .

Harmony at Reynolds Mountain is very friendly. You feel at home the minute you walk in. Everything looked clean and well-kept. It looked like they had plenty of activities. You find anything you would like to do. It is in a good safe location.

We love Harmony. My husband is doing better there than he has in a very long time The staff is extremely sensitive to my husband's needs. They are caring, compassionate and kind. This is the 4th Memory Care facility he's lived in and they are the 1st facility that truly employ Dementia Caregiver Specialists. The other facilities didn't come close. The facility itself is very clean and bright with a welcoming atmosphere to both residents and visitors.

I want people to know that, if they are looking for assisted living or memory care for their loved one, please check out Harmony at Martinsburg. Harmony is very well staffed and they communicate well with family, we can see our loved one receiving good care The location is ideal for us, halfway between my sister and myself, so we visited and toured the facility, it's a lovely rural setting. The resident care leadership and staff are excellent, they understand and know how to take care of residents with Alzheimer's.

The facility is really nice and the apartments are really nice which is expected for their price point, but the staff went above and beyond for my mom. They repaint and put new carpet in before every new tenant and the staff even helped us move our things and lent furniture and accessories for my mom for her short term stay. My Mom went in very skeptical and was really sad to leave because the staff took such great care of her. They are a larger corporate run facility so they don't have a lot of flexibility in pricing. We had only planned for respite and she stayed 6 months so we had to move her to another facility for longer term stay based on higher costs of level of care at Harmony.

I give each one a 5, as for value for the money, it definitely is not cheap but you have to do what you have to do. I needed 24/7 care for my husband because he cannot walk or transfer to other chairs. He is incontinent and they do it all. The level of care you need determines the price. I have been satisfied . Homecoming will always win out but they have a lot of choices. I have found that treat people the way you want to be treated and all goes well. I have seen people here complaining about the food, as if this was a 5 star restaurant. Employees could not be nicer ! There are constantly activities here.

What we like the most about the community is the friendliness and the cleanliness. Yes, we would recommend this community to other families based on the experience we have had so far.

Very kind, supportive to the family, always asking if we have any questions, how can they help the family / loved one. I don't think they could be any kinder and helpful to my mom. They show genuine compassion and care .

I would rate all of them a 5. I am very impressed with Harmony. Harmony is great for many reasons. Location, the facility is modern and well cap in my mother felt like she sit in well with the others. Also, [name removed] was so great to work with. She went out of her way to give us time showing us around and answering any questions we had. We really enjoyed all of the facilities and the people there. Harmony just was a better fit for my mother.

Staff is very friendly and cares about the residents. Great atmosphere.

We started off a little rocky at Harmony but they have more than lived up to my expectations. The friendly environment and staff makes Harmony the perfect place for my loved one. I am so glad our search ended with Harmony!!

Wonderful, caring, atmosphere and staff. Everyone is extremely helpful and patient oriented. They go out of their way to make sure your loved one is safe, engaged, and well cared for. After my mother's hop fracture, rehab said she may never go back to Harmony. I almost cried and worried myself sick about it. They were as upset as I was and together we worked to get mom back Home to Harmony.

The Maintenance technician helped put in Mom's TV. It took him 1 hour to mount a LG screen TV and clean up. He was wonderful. The staff is turning over and learning as they go. They are motivated and very caring. There may be some churn as they get their feet under them. I attended a Town Hall where everyone could ask questions. There was a lot of grousing about what they had done with meals. After being in a facility where the food was always cold and never of known quality, i understand that food is a big deal. I found the food items and selection much better than Mom's old place.

Love my apartment. Just moving in this week. It’s like walking into a hotel lobby. Hallway to my apartment like being in a hotel. My apartment is so spacious and my sun room is turning into a beautiful green room. So many things to do and my apartment is cleaned weekly. I couldn’t ask for a nicer place to live.

Me and my siblings are very pleased with the care he is getting there [names removed] are WONDERFUL!! When I originally toured Harmony, I was impressed, and, at this moment, neither I nor my family have been disappointed! Totally recommended!

My mom has had her apt since [date removed], but unfortunately she has been in the hospital and rehab so she has not actually lived there yet, so we have not yet experienced the food, activities, or quality of care, but from what I have seen being there they do a great job. It is pricey, but so are all places like it. This one is a bit less than others. Overall very happy so far!

This is not an easy process and my mom was unsure. She has found her new home to be very welcoming and the staff is very helpful. She is now glad she is there.

Everyone at Harmony was extremely friendly & helpful. After looking at several different facilities, [name removed] & I felt immediately "at home" there. Everything was clean, bright, & welcoming, including the residents. It was like coming home, that was what [name removed] & I both felt after touring several other facilities in the area, which were very nice too - but the feeling was different when we walked into Harmony! It was warm, open, friendly, & just felt like "coming home"! That WAS the difference.