Harmony Senior Services

The experience with The Harmony as been good. People have to remember that you all have to have open communication and get everything in writing. If you are not happy with something let them know. We know our mom is safe at The Harmony we know she is being taken care of. learning the levels of care need to be spelled out better and what is included upfront. Not a bad thing it is a learning curve. How procedures are done and how things run these are questions to know and understand upfront. The Harmony is a family owned group and you can tell they do care about what happens and they do retain there employees which is great for the residence so my over option is good.

I was not sure what to expect as I had to transfer my mom from another facility due to they just were not equipped to handle Memory Care type of people. First they got mom into the rehab program, I am not sure how well mom is doing with this because the Dementia has had such a devastating effect on her. But as I have witnessed the Staff continues to work hard to provide the best care for Mom and all the patients at this facility. The facility has activities for all and that has to be a positive impact on all. Thank you to Harmony

It felt like home to my parent. Pricing was reasonable. Staff was helpful and we would definitely recommend this community to other families based on the experience we have had so far.

One of the reasons I picked them was all of the activity of the residents while I was there. The other facilities felt like the residents were more isolated. The other reason was because they made an effort to get me a room that was in an area I wanted and the offered me a discount on the monthly rent. Another reason was I liked the staff. They were all friendly, upbeat and engaging with all of the residents

Our loved one is on the independent living side so the quality of care services does not count. My sister and brother-in-law had a family member at [community name removed]. Very similar except price. Harmony is 1/3 less price wise. I'm guessing due to cost of living differences between the two locations. We would definitely recommend this community to other families

Our loved one was only there for respite care, but I would give them all 5s. Based on the experience we had, we would recommend them to other families who may need a place for their loved ones

Harmony on the Peninsula is just what my mom needed. The faculty/staff are always available to speak with family about their concerns. They listen and act accordingly.

She's making some nice friends. Saving money from what she was paying at Brookdale. She really is enjoying having a full kitchen too. Based on the experience we have had so far, we would recommend Harmony at Brentwood to other families.

5 for all of them. I'm very pleased with everything so far!!! Everyone is friendly, staff and residents. The food is good. It looks like a fancy hotel. There are plenty of activities if you want to be involved. At certain times we have entertainment. The only problem I have had is with the lock on my door. It will be working fine and all of a sudden, it won't unlock. I have to get staff to come unlock it with their master key and they report it to Maintenance. But, other than that, I haven't had any problem.

Staff interaction was respectful and kind. Residents all seemed relatively calm and well cared for. They kept us informed of our loved one’s condition and needs. Staff responded quickly to our needs and requests.

Very clean facility. Friendly staff and residents. I am truly happy here.

The staff is amazing here. All of the nursing my techs are so patient and kind. The dining room staff has also been great. We have had a great experience here with everyone, including the administrative staff. I think the food is the biggest weakness at Harmony. I don't care for the food. My mother hates it. I don't hate it, but the food needs much more flavor. I understand how challenging it is to feed a large number of people from a financial perspective, dietary restrictions, etc. But they need to substantially improve the menu selection and taste. I think they try to have a lot of activities and I feel like Harmony puts forth the effort. But sometimes it is sad that not many residents participate in the activities. I also think they may need to have another day where Harmony provides van services for medical visits, appointments, shopping, etc.

I have been warmly welcomed into Harmony Hill. Very friendly staff and residents. The food is very good and they care is great. The grounds are well taken care of. I chose a room on the top floor because of the view of the mountains. I gladly paid for garage parking for my car and there are grocery carts for bringing item from the care.

We relocated my mother-in-law from Florida and quickly realized that her memory issues were more than just age related. From start to move in, Harmony at Kent helped ease our minds knowing that she would be safe and cared for. She is very happy with her apartment and enjoys the food and religious service's. She is socializing with other residents and uses the gym and library at her leisure. Harmony is managing her medication which had been a major issue when living independently. We are thankful that we have such an amazing facility so close by.

The staff is very friendly and keeps me, Mom's caretaker, up to speed with anything going on. They extremely helpful with any questions I have. The facility is very friendly and encourages family to come spend time with my Mom either through activities, meals, or one on one time. They do plenty of outings so they can get out. The food is typically very good but if you don't want what's on the menu they have everyday alternatives. My mom really enjoys this place and the staff who help her. She enjoys all the activities they do and has a lot of fun. The facility is kept clean and they clean each room once a week.

I picked this community because of mostly from everything you listed above. It's a nice place, I visited a few prior. I trust the place and its staff. It's seems to be run well (whoever owns it). I was there often and paid attention.

Guests should be able to use some of the members food vouchers. My dad has lost money every month. More activities on the weekends. The staff is great!

Staff was very kind and helpful. Very clean, it looks like a hotel. I would definitely use them again if needed. Just like home, but better.

It's always so clean. The staff is so friendly and does so well with communication. I wished my grandmother would take advantage of it, but I also love all the additional activities they have for the residents. From crafts, movies, Bingo, coloring ect. There's so much that's included. I also LOVE that the staff and other residents make my family as visitors so welcome and included in everything.

I liked the place and would have kept her there but she said she didn't like it. There were always activities and she did a lot of walking to stay active. I only worried about her getting enough to drink since she doesn't remember to do it. There was supposed to be a sort of ambassador to bring her around to show where everything was, but she never got that.