Harbor Retirement Associates LLC

I sent here may years Hearth is good.

I'm glad to chose this community and love most of the activities.I am most impressed by the opportunity to go out on the bus around ct .To especially to church on sun

It is a nice clean place.Friendly people.

I moved to the Hearth 4yrs ago as a completely independent resident. 4yrs later I am still a completely independent resident.I attribute much of that to the pleasant ,caring,hard working staff,the multiple and diverse activities(I learned to play poker here and win often enough to smile!).The ever present and attentive nursing and aide staff which i observe and acknowledge often maintenance issues are being addressed on an ongoing schedule ,so that there are frequent updates on what is next and when it will happen.I never feel that I don't know what is going to be the next great change.The administrative staff is cheerful,helpful and understanding and downtown is a walk(20min )or 3min ride away.Transportation is available to local medical facilities,stores etc.Housekeeping is provided on a weekly basis and 3 meals / day plus snacks are available.I am happy only because there is active resident.Always rooms for improvement

Warm,friendly caring staff from maintenance through nursing.

It's super.

First and only tuixs experiance type of community .Works Fine

It is really a little too early to create a detailed review, my mom is there only a couple weeks, but overall I am pleased with her care & what is happening for her @ Harbor Chase.

My Mom just finished her 1st week, so it is impossible for me to give it them a higher score. But so far, I am happy with how my Mom is being treated & being cared for.

I am very happy in this facility.It was my choice to come here and had no trouble making the move from Missouri to Branford. I love the social gatherings and the opportunity to meet so many new people.Activities are interesting and there are wide variety .Overall gardenside provides a comfortable caring atmosphere.I would have no problem recommending gardenside to someone looking for a "new home"

Very nice, met with Terri . Great tour & meeting. Very interested....

I toured here as I was looking for options. I really liked it, it was a nice place in a good price range. Unfortunately we needed a higher level of care than they were able to provide. We had a very nice tour here though.

HarborChase is a brand new community, and the facility itself is beautiful. It's very clean, everything is new, and the aide staff does a great job keeping things well kept. The aide staff is friendly and caring, but I do think they seem a bit understaffed. However, we have had some issues with the administrative staff. There's been some staff turnover recently which has made things difficult, and I've also had some billing issues that were a hassle to get corrected. It seems like a very nice place overall, but I would keep an eye on your bills until they get their management staff settled in.

It was a hard adjustment for my loved one moving into the HarborChase place and I do not feel like everyone made it easy for her and they did not really welcome her. However, it has gotten better since she has been there.

The assisted living part was very nice along with all the staff but the memory care unit was not so great. There were no nice decorations and the people seemed to just be sitting in wheelchairs hanging their heads.

HarborChase of Coral Springs seems like a nice place overall, but it wasn't the best fit for my loved one. The facility itself is very pleasant, it is clean and well kept and has a high class fancy atmosphere, but it was just too big a facility for my loved one to get the attention she needed. The administrative staff were all very friendly and tried their best to accommodate us. We did, however, have some issues with some of the care staff not being polite to my loved one.

Tour completed. Meets expectations. offers Respite- rooms very nice

We like the location, it is close to our family as well as the newness of the community. It is beautifully decorated, very clean and the staff members are friendly. However they could make some improvements with their leadership team, it was quite dysfunctional from the get go from the initial move in, to the billing department, to their maintenance team. They have also had a lot of turnover rates.

We chose HarborChase because we were looking when covid was in full swing. There were only a limited amount of places that let us tour in person. Of the handful of places we were able to tour, the interior of the facility was prettier than the others we looked at and they also gave us the best price. The sales person was quite awesome and was great with following up with us. Since being there, we have had mixed results. The food here is not good, based off of what she has said sometimes they bring you things that are not cooked properly. I have talked to some other residents while visiting and they say the same things. I would tell others to be weary when your tour, if one of the residents approaches you and talks to you about how wonderful it is, we found out later that it was staged.

ratings above