Hallkeen Management

My mom has recently made the move into this community and I am very pleased with how things are going for her so far. The staff are very friendly and I am very comfortable with the quality of care they are providing her. She very much enjoys the dinning room experience with the other residents during meal time. They also have a great activity program that I am impressed with.

My father had a hard time making the transition to the community but the staff worked with him and he is doing fine there now. The staff is accessible when I have any questions or when my father needs their help. The community is nice, it's clean and my father's room is nice as well. The food is fine and there is a menu for the residents and guesses. My father does not like to participate in any of the activities or the field trips that they offer.

I've been there twice recently & I couldn't disagree more with the negative comments posted on this site, although they are quite dated. My experience is quite positive overall, the rooms are very nice, each one has a little different layout (after all it once was a school) but quite appealing. It definitely DID NOT have a nursing home feel, more like a very nice apartment building with lovely common rooms, dining room & a most engaging staff who interacted beautifully with the tenants. We had lunch and it was delicious, soup, salad, Main entree (2 choices), dessert, coffee, tea, juice. It felt like a nice restaurant. Will be keeping it on our list, for sure! Can't rate the services as of yet. Only visited.

I had a good tour of this community. Everything went well, this is a nice community. The staff was very kind, and friendly. The community looked very nice, and well-kept. Unfortunately my mother was not ready to move into a community, but our tour went well.

I liked this community when we took our tour. The people I met were nice and knowledgable. The community seemed clean. The allow pets and offer transportation services.

Mom is doing great and is a lot happier since moving into this community. The staff are attentive to her needs. The food is good and they keep the community clean. This is a brand new community that is reasonable priced and I would recommend it.

We like the staff and the rooms here. The community has two levels and we wanted one level. This would be a good choice for families who want different living space for different levels of care. The food looked to be very appealing. We liked the cleanliness of the community. The activities would have been of great help for her. Only down side was that the activities area seem small and a bit cramped. We recommend the care and value to other families at this community

Everything is working out well for my mother here at this community. She is doing well, and I'am satisfied with her move to this community. This is a good community, and they are caring for her and her needs very well.

Nice place

My mother just moved into Mountain Laurel. Initially the marketing person and nurse were super friendly and really kind and understanding. Given it was such a stressful transition for me and mom, I really appreciated their reassurance. Creating a care plan was done a little too casually I thought, considering how much we pay for it. I don't think the nurse really did a thorough assessment. After the first weekend when my mom was kind of left alone to figure things out on her own, I stepped in and emailed the nurse. She called me and seemed a bit annoyed that I was requesting more help for mom. I patiently discussed the situation with her and we agreed to more care. I never received anything in writing. I think that would be helpful..

Very nice place. The staff is very friendly, but there was a bit of sticker shock when we signed up.

Very nice place.

My mother is pleased with her surroundings and the food! The workers are very good- very attentive. My only concern is that it is very difficult to get through to my mother on the main phone. She does not have a phone in her room, due to her dementia, so it is difficult.

Our experience with Highlands has been a good one! The staff is friendly, welcoming, and always more than willing to speak with you regarding any questions or concerns you may have. The facility itself is clean and well kept, and has a very pleasant comfortable feel. It's a nice place, overall.

It was nice, but I was shocked at the $4,000 one-time fee that was involved for all residents. It’s a beautiful facility and liked the location, but that was an extra fee that other facilities did not share.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, my loved one was a bit beyond the level of care they provide here. It is definitely worth a look for those looking into assisted living, however!

Our loved one has only been here a brief time, but so far we are pleased with our experience at Emeritus at Mount Laurel. The facility is well kept and clean, and the staff have been friendly and professional in the care that they provide. I was a bit disappointed in their post move-in follow-through. They told me they would follow up with me in 2 weeks to check in and I ended up having to be the one to schedule that meeting. I also had to remind them more than once to get them to come through on a few things they promised us during the sales process.

The staff is fantastic but the nursing staff leaves much to be desired. My parents been here for a month and a half. Overall I expected a little more from the nursing staff. The facility itself is very clean and everyone is friendly.

I just placed my sister with Prospect House. The staff is wonderful and very helpful to any of my needs for my sister. They plan many activities thru out the day. Its well kept up.