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Explore 29 Greenbrier Senior Living locations, including their Best of Senior Living Award winners. Lifestyle options include assisted living, independent living, respite care, and memory care. Many locations are even pet-friendly. Greenbrier Senior Living has 1,037 reviews with an average review rating of 4.2 out of 5. Greenbrier Senior Living invests in and manages senior living communities with a focus on high-quality senior care. Bringing passion and years of expertise, Greenbrier Senior Living provides an environment where residents, caregivers, and associates feel valued and empowered. Greenbrier Senior Living offers innovative, person-centered care that seniors and their families trust.

8.4

Review Score

1,037 reviews
29 communities
5 senior living award communities
Starting from $X,XXX/mo

Greenbrier Senior Living community listings

Showing 29 communities
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Sycamore Trace

1098 Bradford Way, Kingston, TN 37763

Starting at$X,XXX+ monthly
5
5 Photos available
3
3 Floor plans available
10
Review Score
87 reviews

Caring. Personal. Spotlessly clean. Lots of interaction. Home-like environment. Attractively decorated and maintained. Good food. Families are welcome to come and go at all times. The staff knows and loves...

Best Meals and Dining
Best Activities
Provides: Assisted Living

Sycamore Trace is an exclusive assisted living community for seniors located in Kingston, Tennessee. Sycamore Trace is home to inviting waterways, a robust Recreational life and breathtaking vistas. Nestled on hill just a few short steps down a walking path to the lakeside parks … Residents can...

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Vista Veranda

141 Chestnut Hill Drive, Ravenna, OH 44266

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.9
Review Score
86 reviews

At the time it was the only place we could get her and my FIL in together. We have since moved her to another facility. We wish we had VV closet to us. We are very unhappy where she's at now. It's very...

Provides: Assisted Living, Memory Care

Vista Veranda provides both assisted living and memory care for those with Alzheimer's or other dementias. We are located at the north end of the small town of Ravenna in northeastern Ohio. We are a small single level community with many amenities and services to offer seniors in our area.Our...

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The Crossings at Riverchase

2171 Parkway Lake Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
1
1 Photos available
9.7
Review Score
23 reviews

Everyone is very kind and they do their jobs well. My dad has the smallest room, but it's still plenty big. They have lots of activities, trips, and food options.

Provides: Assisted Living, Memory Care, Independent Living

Highpoint at Cape Coral

1701 Four Mile Cove Pkwy, Cape Coral, FL 33990

Starting at$X,XXX+ monthly
23
23 Photos available
8
8 Floor plans available
9.5
Review Score
49 reviews

I moved my mother from IL to AL. The experience has been wonderful.The staff are wonderful the head nurse and day nurse are GREAT. We are so happy with Highpoint of Cape Coral. If you’re looking for a place...

Provides: Assisted Living, Memory Care, Independent Living

Highpoint at Cape Coral is a locally owned, market-rate, continuing care rental senior living community developed by Fortress Ventures on a 10.8-acre site located on Four Mile Cove Parkway in Cape Coral, Florida. The community is centrally located off Del Prado Blvd S and Four Mile Cove Pkwy,...

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Renaissance North Tampa

16001 Lakeshore Villa Dr, Tampa, FL 33613

Starting at$X,XXX+ monthly
18
18 Photos available
16
16 Floor plans available
9.4
Review Score
94 reviews
Provides: Assisted Living, Memory Care, Independent Living

Renaissance is an upscale senior living community in Tampa, Florida.Renaissance has been renovated with an upscale, modern feel and offers a continuum of care without expensive buy-ins. This multi-million-dollar renovation brings a renewed vibe and reawakened energy to the community.

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Cascade Heights

160 Islander Court, Longwood, FL 32750

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
66 reviews

Based on my mom's comment and my observations, I would give a 5 for all of above, but for food. Food gets a 3 because of breakfast. The buffet for breakfast is not ideal as the food is cold by the time you...

Best Activities
Provides: Assisted Living, Independent Living

Nestled in a comfortable and convenient neighborhood, Cascade Heights is home to warm and welcoming senior living in Longwood, FL. You will feel the friendly nature of our community from the first moment you arrive. And while individual attention is our specialty, fulfilled living is our...

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Maris Pointe

1200 Avenida Del Circo, Venice, FL 34285

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.5
Review Score
43 reviews

We loved Maris Pointe for mom. Unfortunately she passed 6 weeks later. My sister and I are volunteering 3 days a week there now. We feel they made Mom so happy that we need to give back. We felt like it...

Provides: Memory Care

Maris Pointe is an assisted living and memory care community located in Venice, Florida, near Sarasota. Venice draws people from all over the world with over 14 miles of white sandy beaches and an abundance of recreational opportunities including shelling, boating and fishing. Venice is a Florida...

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Starting at$X,XXX+ monthly
13
13 Photos available
9.5
Review Score
63 reviews

5 for 1 through 6.....3 for number 7 not a lot of people like to play cards and bingo. They take bus trips throughout the year and take a weekly trip to Walmart or Target places of that nature

Provides: Assisted Living, Memory Care

Welcome to Lighthouse Senior Living! Our approach includes a variety of services — from 'independent living' to adaptive personal assistance, allowing us to continually meet the changing needs of our residents. Lighthouse Senior Living at Hopkins Creek was created to address the increasing...

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Palmetto Landing

1016 Willa Springs Drive, Winter Springs, FL 32708

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.2
Review Score
52 reviews

This community is person-centered. They are focused first on the needs of each resident over how the facility operates. This puts them way ahead of most facilities I visited operate. Every time I am...

Provides: Assisted Living, Memory Care

Palmetto Landing offers assisted living and memory care options for seniors in Winter Springs, Florida. We are conveniently nearby a large shopping center, as well as many parks, shops and restaurants.Our lovely single-story community has 64 apartments with three different floor plans for...

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Lighthouse Senior Living at Rose Manor LLC for Ellicott City

3100 N Ridge Rd, Ellicott City, MD 21043

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.1
Review Score
35 reviews

The friendliness and care they show toward the residents are exceptional. The facility itself is also decorated for seasonal holidays and is very cheery. There are various room sizes to accommodate different...

Provides: Assisted Living, Memory Care

Welcome to Lighthouse Senior Living at Ellicott City! Our approach to Assisted Living includes a variety of services - from independent living to adaptive personal assistance; from dementia care to short-term stays. This flexibility allows us to continually meet the changing needs of our...

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Red Cedar Glen

202 Walton Ferry Road, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.0
Review Score
85 reviews

Staff and residents are friendly and competent. I do wish they had more vegetables and healthy options on the menu. A daily salad bar would be nice. I would recommend Red Cedar Glen to others looking.

Provides: Assisted Living, Independent Living

Red Cedar Glen is a senior care community offering independent living and assisted living care services in Hendersonville, Tennessee. Hendersonville is a vibrant city just minutes from downtown Nashville. Named as one of the best ten cities for families by Family Circle Magazine, Hendersonville...

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Redstone Village

12000 Turnmeyer Drive SE, Huntsville, AL 35803

Starting at$X,XXX+ monthly
15
15 Photos available
13
13 Floor plans available
9.0
Review Score
30 reviews

Mom is here and loving it! Definitely the best place of its kind in Huntsville. Also like the fact that it is run by committees of the owners. Its a little pricey by Alabama standards, but its literally a...

Provides: Assisted Living, Memory Care, Independent Living

Huntsville Alabama's Premier Life Care Retirement Community offering Independent Living, Licensed Assisted Living, Licensed Specialty Care Assisted Living, and Licensed Skilled Nursing on a beautiful mountain top with scenic views.

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Longleaf Liberty Park

451 Liberty Parkway, Vestavia, AL 35242

Starting at$X,XXX+ monthly
24
24 Photos available
7
7 Floor plans available
9.0
Review Score
7 reviews

Longleaf is a well run facility. It is clean and functional, with friendly and helpful staff. My aunt has made friends quickly, and she enjoys a variety of activities. My favorite part is that she is...

Provides: Assisted Living, Memory Care

THE NEW DESIGN OF CARE, LIFE AND STYLELongleaf Liberty Park is taking a fresh, local approach to senior living, service and care. We've taken every detail into consideration to elevate expectations of what assisted living and memory care should be. Our modern welcoming spaces match our forward...

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Hamlet at Chagrin Falls

200 Hamlet Hills Dr, Chagrin Falls, OH 44022

Starting at$X,XXX+ monthly
11
11 Photos available
19
19 Floor plans available
8.7
Review Score
25 reviews

This is an amazing community. The staff are kind and caring. They go out of their way to meet my mother’s needs and changes in her care. I would recommend this community to anyone looking into assisted...

Provides: Assisted Living, Memory Care, Independent Living

Discover the welcoming, supportive senior lifestyle you’ve been looking for — surrounded by the picturesque views and natural splendor of the Chagrin Valley on a 47-acre campus. With recent renovations, advanced safety precautions and enhanced amenities, our community has a renewed, refreshed...

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The Oaks at Flower Mound

3281 Long Prairie Rd, Flower Mound, TX 75022

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
33 reviews

5 for all. The Oaks is really exceptional. Very professional and caring. My mother is very happy and the staff is great about both working with her and keeping me informed. The facility is always clean...

Provides: Assisted Living, Memory Care

Discover an abundance of exceptional service, personalized care, and delicious dining in a beautifully warm and inviting setting that feels just like home at The Oaks at Flower Mound. Our loving staff is passionate about providing just the right level of attention and care while still preserving...

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Hearth Brook

331 Goosepond Road, Newark, OH 43055

Starting at$X,XXX+ monthly
9
9 Photos available
8.6
Review Score
16 reviews

Everything about Hearth Brook has much it such a great experience so far, and I would recommend this community to other families based on the experience I have had so far.

Provides: Assisted Living

Hearth Brook is proud to offer specialized assisted living care in historic and quaint Newark, Ohio. Located just 25 miles from Columbus, Newark is a welcoming and peaceful city that offers the perfect combination of small town America with all the conveniences of big city living.We treat each...

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Aldea Green

700 S Kings Ave, Brandon, FL 33511

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
8.5
Review Score
48 reviews

The facility at Aldea Green is good and the staff are very attentive. Many of them have been there for years and they like their job. They are kind and caring to the residents. I like that they asked...

Provides: Assisted Living

Our community also offers "anytime" dining between 7 am and 7 pm where our residents can request made to order items from our "always available" menu which gives them the freedom to eat whenever they would like. This allows our residents to feel more in control of their day and how they would...

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The Palms at Plantation

1019 South State Road 7, Plantation, FL 33317

Starting at$X,XXX+ monthly
9
9 Photos available
8.5
Review Score
2 reviews

The Palms at Plantation is a new facility. It’s a beautiful place. The interior allows in lots of sunlight and is covered in light colors that remind me of hotels close to the beach. It was the right size...

Provides: Assisted Living, Memory Care

The Palms at Plantation is a unique boutique style community that truly makes it different and delightful. Built on the site of a former plant nursery, it’s fitting that care, growth and nurturing are in our very soil. And our ideal location just 20 minutes west of the beautiful beaches of Ft....

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The Crossings at Eastchase

2551 Eastchase Ln, Montgomery, AL 36117

Starting at$X,XXX+ monthly
8
8 Photos available
8.2
Review Score
10 reviews

Location, room design, spaciousness, cleanliness. At the current time I would not recommend it. A primary reason I have my parents there is to make sure they are well fed but in the last few months the food...

Provides: Assisted Living, Memory Care, Independent Living

Robin Way

7377 88th Avenue, Kenosha, WI 53142

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
8.0
Review Score
43 reviews

The staff is very attentive and caring. My brother lives there and even though he misses his independence, he enjoys his experience at Robin Way. Special mention to director [name removed] and Nurse [name...

Provides: Assisted Living

Robin Way is an assisted living community in Kenosha Wisconsin. Our apartments are available for either single or double occupancy. All apartments have private bathrooms that are wheelchair and walker accessible. Apartments include full kitchens, individual climate controls and ample storage...

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Greenwood Place

2680 Croton Rd, Melbourne, FL 32935

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
29 reviews

Great facility. Very caring staff members. Facility is very clean, staff very gentle and caring, many activities to entertain residents, food very good.

Provides: Assisted Living

Greenwood Place is a premiere independent and assisted living community in Melbourne, Florida. Known as The Harbor City, the city of Melbourne offers all the conveniences and luxuries that come with living in a big city with a slower pace of life that its citizens love. Located halfway between...

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Crescent Wood

1800 Harrison Street, Titusville, FL 32780

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
7.8
Review Score
20 reviews

Mom is very happy there. It's very clean trash is done everyday even for residents and all the facilities are so clean; housekeeping does residents' apartments. The pool is crystal clear. The gym is neat...

Provides: Assisted Living, Independent Living

Crescent Wood is an independent living and assisted living community is Titusville Florida. Voted the fourth best beach in Florida, Titusville values the safety of its citizens and strive to protect the natural beauty of the Florida coast. Drawing visitors all over the country with its stunning...

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Timberdale Trace

334 Cedardale Dr SE, Owatonna, MN 55060

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
7.3
Review Score
19 reviews

The staff really care and do a great job treating every resident like family. Activities are great compared to other local places. Room sizes and layouts are a little bit smaller than other places we toured,...

Provides: Assisted Living, Memory Care

We are a quaint Assisted Living and Memory Care community nestled in a cul-de-sac of neighborhood houses. Both our Timberdale Trace communities are shaped like cottages and only have one level. All of our common spaces are in the center, making it very easy to get to activities and the dining...

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Monarch Place

105 Michelle St, Hanceville, AL 35077

Starting at$X,XXX+ monthly
3
3 Photos available
8
8 Floor plans available
6.5
Review Score
5 reviews

They have kept an excellent eye on my parents, health wise. Staff is lacking sometimes, just like everywhere. Our parents have had lots of health issues. It hasn't been easy but the facility has helped...

Provides: Assisted Living

Monarch Place is a senior living community serving seniors in the greater Cullman County, Alabama area. We are located just 35 miles north of Birmingham which gives us the best of southern country living while having the cultural and entertainment options of a large city nearby.Our spacious...

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Lark Springs

2850 N Academy Blvd, Colorado Springs, CO 80917

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
6.3
Review Score
33 reviews

High employee turnover & laundry/clothing is a problem. It doesn't seem like they do much for activities. Cost seems to be high, but yes I would recommend this community to other families based on the...

Provides: Memory Care

Lark Springs offers Alzheimer's and dementia care in Colorado Springs. Our hillside setting is just minutes away from downtown and nearby several shopping areas. Our ideal location is also nearby numerous skilled nursing facilities, if ever needed.Our single-story community has 60 one-bedroom...

... Read more
Viewing 1-25 out of 29 communities

Reviews
for Greenbrier Senior Living

8.4
Review Score
1,092 reviews

Review Score

1,092 reviews
8.4

Out of 10


5 star

59%

4 star

26%

3 star

9%

2 star

4%

1 star

5%

A Place for Mom has scored Greenbrier Senior Living with 8.4 out of 10 using our proprietary review score based on 305 reviews in the last 2 years. Over all time, Greenbrier Senior Living has 1,092 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
641
277
91
38
45
Date Submitted
77
159
305
Reviewer
106
705
242
24
Care Received
528
231
333
1021-1040 of 1092 reviews
Sort by

2.0
Robert - Family/Friend
Assisted Living
January 8, 2024
Verified Review
Experience at Sodalis Oak Hill

There is not enough staff, even for half full. On a good day, there might be three aides and a med tech at night. Recently, they had to call in two people who were scheduled to be off because all five of the people scheduled to work called in sick. Just to have staff there over night. The door greeters are friendly and the three kitchen staff also asks how you're doing. The 2nd Director is trying, but overwhelmed. The chef makes tasty meals. My mom doesn't eat them, but I sampled a few and they were very good. The Activities Director is the best. She tries hard to get clients to participate in activities. She does a lot of things. At a cost of several thousand dollars a month, I am getting robbed because of lack of people to care for my mom. There is not enough staff to run this facility.

Cleanliness

4

Friendliness

3

Meals & Dining

5

Care Services

3

Activities

5

Staff

1

Value for Cost

2


2.0
John Y - Family/Friend
Memory Care
August 18, 2023
Memory care

Memory care is routinely understaffed as reported my employees who say they are overwhelmed with responsibilities. Ratio of "care partners" to residents seems to be 1:12, where I should be 1:6. Also it's my experience daily enrichment actives are canceled for vague or unknown reasons leaving memory care residents idle with only the TV as their "activity" for days up to a week or longer. The only memory care patio is walled off with a privacy fence making their outdoor area much like just another room with limited to no visibility of nature or the feeling of being outside.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

2

Staff

3

Value for Cost

1


2.0
Joyce - Toured community
Assisted Living
June 20, 2023
Verified Review
My Tour Experience at Palmetto Landing

Palmetto landing was very 50/50 for me. It's aged, a lot, and visually it appears a little tired. Little things like stains on the carpet, smells in some places. Staff seemed very kind, and all the residents I saw seemed happy.


2.0
K J - Toured community
Assisted Living
March 10, 2023
Verified Review
My Tour Experience at Aldea Green

Aldea Green smelled like pee. All the residents gathered in the center atrium by the entrance, they looked bored & uninspired. It made me sad though, I liked that room the best & I liked that it was a smaller community.


2.0
anonymous - Toured community
Assisted Living
December 12, 2022
Verified Review
Tour experience

I had a negative tour experience with Lighthouse Senior Living. The facility was not clean, staff and residents were not nice, and they only had 1 working elevator. I did not like anything about this facility, it kind of seemed like a dump. It made all of the others we looked at look amazing.


2.0
Jeannine - Family/Friend
Assisted Living
October 7, 2022
Verified Review
our families experience

During the initial visit, HP talked up the amazing food. It's average at best.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

4

Staff

2

Value for Cost

3


2.0
Pamela B - Toured community
Assisted Living
February 21, 2022
Verified Review
My tour review

This community was not community orientated and felt more like a hospital with medical carts in the hallways. There also was a high sales pitch which was uncomfortable to me. The community was also older and could have used some updates.


2.0
Anonymous - Resident/client
Assisted Living
May 6, 2021
Verified Review
It's More Than Just a Warehouse

You can do better than here and go elsewhere. Our experience is all shaded by the pandemic and possibly the entire industry. Overall they do a good job of warehousing people. We have residents that haven't moved out of their rooms due to handicaps. The service and menu selections are good in our opinion. Breakfast is served in the residents rooms. We are tired of Styrofoam. We are ready to be in the dining room. We are just getting to the point to socialize with other residents. There is no communication with the residents from the management team. The community is nice and beautiful, but they need more activities available for the residents.

Cleanliness

5

Friendliness

1.5

Meals & Dining

5

Care Services

4

Activities

0.5

Staff

0.5

Value for Cost

4


2.0
Rose W - Resident/client
Independent Living
April 1, 2021
Verified Review
Outstanding staff, outstanding cleanliness, and the food was great

The staff members were awesome, and I never really got to eat the meals there except during the lock down and the food was good. I do wish they had more activities while i was there, but the activities were limited. When they did offer them up it was on a first come first serve bases so you had to hurry and sign up. The price was way to high, but it really was a home away from home.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5


2.0
Mike M - Family/Friend
Memory Care
November 18, 2020
Verified Review
my review of keystone place

The community said they would have no problem taking care of my father, but 6 months later there was an ownership change and the staff started being rude to my father, and he wasn't being taken care of. I was told he was getting too bad and needed a skilled facility and was given a 45-day notice. They have charged for a full month even though he was only there for 7 days. I would not recommend this facility.

Cleanliness

2

Friendliness

3

Care Services

1

Activities

2

Value for Cost

1


2.0
Anonymous - Family/Friend
Memory Care
April 26, 2019
Needs new managment

The staff at Timberdale was wonderful; they are always there when my dad needed something and were always pulling crazy shifts and still doing their job. Management sits in the office, you never see they around; I finally met the nurse after a few months of my dad being there. The staff are running short especially on the weekends. The food is not worth what you pay for. It is sad to see the staff working hard and management not caring, just staying in the office. Timberdale was Brookdale Senior Living and from what I have seen, Timberdale is no better than when it was Brookdale. I only reason I kept my dad there was because of the staff on the floor. Otherwise the building is not worth your money.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
February 12, 2017
Be prepared to adjust your expectations

My loved one was in the memory care unit (the Village) at Lighthouse Senior Living. Before you put your loved one in the Village, you need to invest some hours on each of several days and nights to observe the level of care that is provided. Observe meal time. Observe the care that is provided between meals. Observe how the various and individual needs of the residents are addressed. Observe the interactions among residents. Observe the contentment/wellbeing of the residents. Observe the interactions among staff. Observe the contentment of the staff. Observe several hours on each shift, 7-3, 3-11, 11-7. Ask questions about [removed] ratios (for each shift), [removed] ratios (for each shift). Ask questions about the rate of resident falls, intestinal illnesses, bruises, skin tears, 911 trips to the hospital. Understand what expectations Lighthouse holds with regard to the wellbeing of the residents. Only then will you be able to decide if your expectations can be met by Lighthouse.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
December 27, 2016
Verified Review
Terrible experience!

Our experience with the Brookdale Owatonna was terrible, I wouldn't wish it on anyone. In will start off by saying the staff and nurse were great. They took very good care of my father while he was there. The place was clean and well maintained. The bad part was their sales guy [Removed]. He got us in there with fake promises. He told us a certain price and when we moved in, it was much more! He made us move my father in, hang up pictures, and make his apartment home! He should not work there! He lied to us.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
June 7, 2016
Verified Review
Memory care section could use some work

Overall I was not impressed by our experience with Brookdale Ravenna. Our loved one was in their memory care section, which really could use some work. It seemed like it was just what was previously an assisted living wing converted into memory care. There was only a single common area, which was used as both the activity room and dining room. The actual staff and the care they provided was about average, but it was just not a very pleasant setting. I also wasn't very impressed by the quality of the food.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
R Philpott - Family/Friend
Assisted Living
December 27, 2015
Could be better

My mother has lived here since July and our experience has not been that great. There has been more than one issue with medical and medicine management, which is an additional charge, since she's been there. The disconnect with administration and family is also an issue. Overall truly not pleased and that is unfortunate because the location is ideal. Hopefully these issues can be resolved so that she can remain a resident. She seems to like the hands on caregivers well so that is not an issue and the meals are also good as are in house activities but those are critical issues as are medical management and healthcare. Facility fairly well kept and her first unit was immaculate second unit not so much. Overall experience would be rated as unsatisfactory in the areas mentioned.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
August 5, 2015
Verified Review
Good, But Could Use Improvement

They have had a very high turnover rate of employees which has noticeably impacted the service they provide and the experience of the residents. Every time I made a phone call there to inquire about my brother, the person I needed to speak to either was not there or was in a meeting. I could never get a hold of the person I needed to speak to. There were also instances where they said they would do something and did not deliver. When I first placed my brother in there I had a very good impression, but there have been a few issues since then. The facility itself is nice, and the grounds they are on are lovely. My brother likes to walk on the trails that they have out there. That is one thing that has been very nice. So they are good in ways, but certainly have room to improve.

Cleanliness

4

Friendliness

3

Care Services

4

Activities

2

Value for Cost

4


2.0
Burned - Resident/client
Independent Living
April 6, 2015
Verified Review
Don't do it!

Don't do it! And, if you do, be sure to monitor your billing.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

0.5


2.0
Anonymous - Family/Friend
Memory Care
January 14, 2015
Verified Review
This hasn't been the best experience.

This hasn't been the best experience. They haven't done a very good job keeping up with the two hour checks and making sure that the residents are changed on a regular basis. This can cause UTI's which can really do some damage. They also haven't been great about keeping the laundry together, even with the name and initials on everything, the clothes do eventually come back though. They also have a staff meeting everyday at 2:00 and the entire staff disappears for about an hour.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
A Place For Mom Customer - Toured community
Memory Care
September 11, 2013
Verified Review
Very expensive! Not worth i...

Very expensive! Not worth it. Too far away from the family and the hospital.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
April 26, 2019
Poor Management

This is place where the staff are amazing at their job, they help when needed and have run short. I have seen this when I have visited my loved one. Management sits in the office; I didn't even know who the nurse was for the longest time. It is sad to see dedicated staff but not management. The food needs help and the activties need help. They have a bus that they don't use. The new company is a poor excuse for a company. A shame to see a new company take over and it's still no better than before.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


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