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Greenbrier Senior Living

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Explore 29 Greenbrier Senior Living locations, including their Best of Senior Living Award winners. Lifestyle options include assisted living, independent living, respite care, and memory care. Many locations are even pet-friendly. Greenbrier Senior Living has 1,037 reviews with an average review rating of 4.2 out of 5. Greenbrier Senior Living invests in and manages senior living communities with a focus on high-quality senior care. Bringing passion and years of expertise, Greenbrier Senior Living provides an environment where residents, caregivers, and associates feel valued and empowered. Greenbrier Senior Living offers innovative, person-centered care that seniors and their families trust.

8.4

Review Score

1,037 reviews
29 communities
5 senior living award communities
Starting from $X,XXX/mo

Greenbrier Senior Living community listings

Showing 29 communities
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Sycamore Trace

1098 Bradford Way, Kingston, TN 37763

Starting at$X,XXX+ monthly
5
5 Photos available
3
3 Floor plans available
10
Review Score
87 reviews

Caring. Personal. Spotlessly clean. Lots of interaction. Home-like environment. Attractively decorated and maintained. Good food. Families are welcome to come and go at all times. The staff knows and loves...

Best Meals and Dining
Best Activities
Provides: Assisted Living

Sycamore Trace is an exclusive assisted living community for seniors located in Kingston, Tennessee. Sycamore Trace is home to inviting waterways, a robust Recreational life and breathtaking vistas. Nestled on hill just a few short steps down a walking path to the lakeside parks … Residents can...

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Vista Veranda

141 Chestnut Hill Drive, Ravenna, OH 44266

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.9
Review Score
86 reviews

At the time it was the only place we could get her and my FIL in together. We have since moved her to another facility. We wish we had VV closet to us. We are very unhappy where she's at now. It's very...

Provides: Assisted Living, Memory Care

Vista Veranda provides both assisted living and memory care for those with Alzheimer's or other dementias. We are located at the north end of the small town of Ravenna in northeastern Ohio. We are a small single level community with many amenities and services to offer seniors in our area.Our...

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The Crossings at Riverchase

2171 Parkway Lake Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
1
1 Photos available
9.7
Review Score
23 reviews

Everyone is very kind and they do their jobs well. My dad has the smallest room, but it's still plenty big. They have lots of activities, trips, and food options.

Provides: Assisted Living, Memory Care, Independent Living

Highpoint at Cape Coral

1701 Four Mile Cove Pkwy, Cape Coral, FL 33990

Starting at$X,XXX+ monthly
23
23 Photos available
8
8 Floor plans available
9.5
Review Score
49 reviews

I moved my mother from IL to AL. The experience has been wonderful.The staff are wonderful the head nurse and day nurse are GREAT. We are so happy with Highpoint of Cape Coral. If you’re looking for a place...

Provides: Assisted Living, Memory Care, Independent Living

Highpoint at Cape Coral is a locally owned, market-rate, continuing care rental senior living community developed by Fortress Ventures on a 10.8-acre site located on Four Mile Cove Parkway in Cape Coral, Florida. The community is centrally located off Del Prado Blvd S and Four Mile Cove Pkwy,...

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Renaissance North Tampa

16001 Lakeshore Villa Dr, Tampa, FL 33613

Starting at$X,XXX+ monthly
18
18 Photos available
16
16 Floor plans available
9.4
Review Score
94 reviews
Provides: Assisted Living, Memory Care, Independent Living

Renaissance is an upscale senior living community in Tampa, Florida.Renaissance has been renovated with an upscale, modern feel and offers a continuum of care without expensive buy-ins. This multi-million-dollar renovation brings a renewed vibe and reawakened energy to the community.

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Cascade Heights

160 Islander Court, Longwood, FL 32750

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
66 reviews

Based on my mom's comment and my observations, I would give a 5 for all of above, but for food. Food gets a 3 because of breakfast. The buffet for breakfast is not ideal as the food is cold by the time you...

Best Activities
Provides: Assisted Living, Independent Living

Nestled in a comfortable and convenient neighborhood, Cascade Heights is home to warm and welcoming senior living in Longwood, FL. You will feel the friendly nature of our community from the first moment you arrive. And while individual attention is our specialty, fulfilled living is our...

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Maris Pointe

1200 Avenida Del Circo, Venice, FL 34285

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.5
Review Score
43 reviews

We loved Maris Pointe for mom. Unfortunately she passed 6 weeks later. My sister and I are volunteering 3 days a week there now. We feel they made Mom so happy that we need to give back. We felt like it...

Provides: Memory Care

Maris Pointe is an assisted living and memory care community located in Venice, Florida, near Sarasota. Venice draws people from all over the world with over 14 miles of white sandy beaches and an abundance of recreational opportunities including shelling, boating and fishing. Venice is a Florida...

... Read more
Starting at$X,XXX+ monthly
13
13 Photos available
9.5
Review Score
63 reviews

5 for 1 through 6.....3 for number 7 not a lot of people like to play cards and bingo. They take bus trips throughout the year and take a weekly trip to Walmart or Target places of that nature

Provides: Assisted Living, Memory Care

Welcome to Lighthouse Senior Living! Our approach includes a variety of services — from 'independent living' to adaptive personal assistance, allowing us to continually meet the changing needs of our residents. Lighthouse Senior Living at Hopkins Creek was created to address the increasing...

... Read more

Palmetto Landing

1016 Willa Springs Drive, Winter Springs, FL 32708

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.2
Review Score
52 reviews

This community is person-centered. They are focused first on the needs of each resident over how the facility operates. This puts them way ahead of most facilities I visited operate. Every time I am...

Provides: Assisted Living, Memory Care

Palmetto Landing offers assisted living and memory care options for seniors in Winter Springs, Florida. We are conveniently nearby a large shopping center, as well as many parks, shops and restaurants.Our lovely single-story community has 64 apartments with three different floor plans for...

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Lighthouse Senior Living at Rose Manor LLC for Ellicott City

3100 N Ridge Rd, Ellicott City, MD 21043

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.1
Review Score
35 reviews

The friendliness and care they show toward the residents are exceptional. The facility itself is also decorated for seasonal holidays and is very cheery. There are various room sizes to accommodate different...

Provides: Assisted Living, Memory Care

Welcome to Lighthouse Senior Living at Ellicott City! Our approach to Assisted Living includes a variety of services - from independent living to adaptive personal assistance; from dementia care to short-term stays. This flexibility allows us to continually meet the changing needs of our...

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Red Cedar Glen

202 Walton Ferry Road, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.0
Review Score
85 reviews

Staff and residents are friendly and competent. I do wish they had more vegetables and healthy options on the menu. A daily salad bar would be nice. I would recommend Red Cedar Glen to others looking.

Provides: Assisted Living, Independent Living

Red Cedar Glen is a senior care community offering independent living and assisted living care services in Hendersonville, Tennessee. Hendersonville is a vibrant city just minutes from downtown Nashville. Named as one of the best ten cities for families by Family Circle Magazine, Hendersonville...

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Redstone Village

12000 Turnmeyer Drive SE, Huntsville, AL 35803

Starting at$X,XXX+ monthly
15
15 Photos available
13
13 Floor plans available
9.0
Review Score
30 reviews

Mom is here and loving it! Definitely the best place of its kind in Huntsville. Also like the fact that it is run by committees of the owners. Its a little pricey by Alabama standards, but its literally a...

Provides: Assisted Living, Memory Care, Independent Living

Huntsville Alabama's Premier Life Care Retirement Community offering Independent Living, Licensed Assisted Living, Licensed Specialty Care Assisted Living, and Licensed Skilled Nursing on a beautiful mountain top with scenic views.

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Longleaf Liberty Park

451 Liberty Parkway, Vestavia, AL 35242

Starting at$X,XXX+ monthly
24
24 Photos available
7
7 Floor plans available
9.0
Review Score
7 reviews

Longleaf is a well run facility. It is clean and functional, with friendly and helpful staff. My aunt has made friends quickly, and she enjoys a variety of activities. My favorite part is that she is...

Provides: Assisted Living, Memory Care

THE NEW DESIGN OF CARE, LIFE AND STYLELongleaf Liberty Park is taking a fresh, local approach to senior living, service and care. We've taken every detail into consideration to elevate expectations of what assisted living and memory care should be. Our modern welcoming spaces match our forward...

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Hamlet at Chagrin Falls

200 Hamlet Hills Dr, Chagrin Falls, OH 44022

Starting at$X,XXX+ monthly
11
11 Photos available
19
19 Floor plans available
8.7
Review Score
25 reviews

This is an amazing community. The staff are kind and caring. They go out of their way to meet my mother’s needs and changes in her care. I would recommend this community to anyone looking into assisted...

Provides: Assisted Living, Memory Care, Independent Living

Discover the welcoming, supportive senior lifestyle you’ve been looking for — surrounded by the picturesque views and natural splendor of the Chagrin Valley on a 47-acre campus. With recent renovations, advanced safety precautions and enhanced amenities, our community has a renewed, refreshed...

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The Oaks at Flower Mound

3281 Long Prairie Rd, Flower Mound, TX 75022

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
33 reviews

5 for all. The Oaks is really exceptional. Very professional and caring. My mother is very happy and the staff is great about both working with her and keeping me informed. The facility is always clean...

Provides: Assisted Living, Memory Care

Discover an abundance of exceptional service, personalized care, and delicious dining in a beautifully warm and inviting setting that feels just like home at The Oaks at Flower Mound. Our loving staff is passionate about providing just the right level of attention and care while still preserving...

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Hearth Brook

331 Goosepond Road, Newark, OH 43055

Starting at$X,XXX+ monthly
9
9 Photos available
8.6
Review Score
16 reviews

Everything about Hearth Brook has much it such a great experience so far, and I would recommend this community to other families based on the experience I have had so far.

Provides: Assisted Living

Hearth Brook is proud to offer specialized assisted living care in historic and quaint Newark, Ohio. Located just 25 miles from Columbus, Newark is a welcoming and peaceful city that offers the perfect combination of small town America with all the conveniences of big city living.We treat each...

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Aldea Green

700 S Kings Ave, Brandon, FL 33511

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
8.5
Review Score
48 reviews

The facility at Aldea Green is good and the staff are very attentive. Many of them have been there for years and they like their job. They are kind and caring to the residents. I like that they asked...

Provides: Assisted Living

Our community also offers "anytime" dining between 7 am and 7 pm where our residents can request made to order items from our "always available" menu which gives them the freedom to eat whenever they would like. This allows our residents to feel more in control of their day and how they would...

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The Palms at Plantation

1019 South State Road 7, Plantation, FL 33317

Starting at$X,XXX+ monthly
9
9 Photos available
8.5
Review Score
2 reviews

The Palms at Plantation is a new facility. It’s a beautiful place. The interior allows in lots of sunlight and is covered in light colors that remind me of hotels close to the beach. It was the right size...

Provides: Assisted Living, Memory Care

The Palms at Plantation is a unique boutique style community that truly makes it different and delightful. Built on the site of a former plant nursery, it’s fitting that care, growth and nurturing are in our very soil. And our ideal location just 20 minutes west of the beautiful beaches of Ft....

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The Crossings at Eastchase

2551 Eastchase Ln, Montgomery, AL 36117

Starting at$X,XXX+ monthly
8
8 Photos available
8.2
Review Score
10 reviews

Location, room design, spaciousness, cleanliness. At the current time I would not recommend it. A primary reason I have my parents there is to make sure they are well fed but in the last few months the food...

Provides: Assisted Living, Memory Care, Independent Living

Robin Way

7377 88th Avenue, Kenosha, WI 53142

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
8.0
Review Score
43 reviews

The staff is very attentive and caring. My brother lives there and even though he misses his independence, he enjoys his experience at Robin Way. Special mention to director [name removed] and Nurse [name...

Provides: Assisted Living

Robin Way is an assisted living community in Kenosha Wisconsin. Our apartments are available for either single or double occupancy. All apartments have private bathrooms that are wheelchair and walker accessible. Apartments include full kitchens, individual climate controls and ample storage...

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Greenwood Place

2680 Croton Rd, Melbourne, FL 32935

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
29 reviews

Great facility. Very caring staff members. Facility is very clean, staff very gentle and caring, many activities to entertain residents, food very good.

Provides: Assisted Living

Greenwood Place is a premiere independent and assisted living community in Melbourne, Florida. Known as The Harbor City, the city of Melbourne offers all the conveniences and luxuries that come with living in a big city with a slower pace of life that its citizens love. Located halfway between...

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Crescent Wood

1800 Harrison Street, Titusville, FL 32780

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
7.8
Review Score
20 reviews

Mom is very happy there. It's very clean trash is done everyday even for residents and all the facilities are so clean; housekeeping does residents' apartments. The pool is crystal clear. The gym is neat...

Provides: Assisted Living, Independent Living

Crescent Wood is an independent living and assisted living community is Titusville Florida. Voted the fourth best beach in Florida, Titusville values the safety of its citizens and strive to protect the natural beauty of the Florida coast. Drawing visitors all over the country with its stunning...

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Timberdale Trace

334 Cedardale Dr SE, Owatonna, MN 55060

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
7.3
Review Score
19 reviews

The staff really care and do a great job treating every resident like family. Activities are great compared to other local places. Room sizes and layouts are a little bit smaller than other places we toured,...

Provides: Assisted Living, Memory Care

We are a quaint Assisted Living and Memory Care community nestled in a cul-de-sac of neighborhood houses. Both our Timberdale Trace communities are shaped like cottages and only have one level. All of our common spaces are in the center, making it very easy to get to activities and the dining...

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Monarch Place

105 Michelle St, Hanceville, AL 35077

Starting at$X,XXX+ monthly
3
3 Photos available
8
8 Floor plans available
6.5
Review Score
5 reviews

They have kept an excellent eye on my parents, health wise. Staff is lacking sometimes, just like everywhere. Our parents have had lots of health issues. It hasn't been easy but the facility has helped...

Provides: Assisted Living

Monarch Place is a senior living community serving seniors in the greater Cullman County, Alabama area. We are located just 35 miles north of Birmingham which gives us the best of southern country living while having the cultural and entertainment options of a large city nearby.Our spacious...

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Lark Springs

2850 N Academy Blvd, Colorado Springs, CO 80917

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
6.3
Review Score
33 reviews

High employee turnover & laundry/clothing is a problem. It doesn't seem like they do much for activities. Cost seems to be high, but yes I would recommend this community to other families based on the...

Provides: Memory Care

Lark Springs offers Alzheimer's and dementia care in Colorado Springs. Our hillside setting is just minutes away from downtown and nearby several shopping areas. Our ideal location is also nearby numerous skilled nursing facilities, if ever needed.Our single-story community has 60 one-bedroom...

... Read more
Viewing 1-25 out of 29 communities

Reviews
for Greenbrier Senior Living

8.4
Review Score
1,092 reviews

Review Score

1,092 reviews
8.4

Out of 10


5 star

59%

4 star

26%

3 star

9%

2 star

4%

1 star

5%

A Place for Mom has scored Greenbrier Senior Living with 8.4 out of 10 using our proprietary review score based on 305 reviews in the last 2 years. Over all time, Greenbrier Senior Living has 1,092 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
641
277
91
38
45
Date Submitted
77
159
305
Reviewer
106
705
242
24
Care Received
528
231
333
1001-1020 of 1092 reviews
Sort by

3.0
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
Verified Review
Possible "Entry fee donation" The peo...

Possible "Entry fee donation" The people were complaning about the quality of the food.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
Verified Review
I have been in touch with the Directo...

I have been in touch with the Director. Lighthouse Senior Living is in the same place as the old Rose Manor which had a terrible reputation. She has assured me that they did not hire any of Rose Manor's staff. My parents are reluctant about this place for the reason of the bad reputation of the former place.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 26, 2012
Verified Review
I visited last Thurs, 1/27. It was ni...

I visited last Thurs, 1/27. It was nice but alittle too small for what we are looking for especially the apartments.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Visited here and took a full tour. Wo...

Visited here and took a full tour. Would be great for him to live

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
Verified Review
worried about stove, and shower , mom...

worried about stove, and shower , mom does not cook and needs asst. for showers

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.5
Carolyn - Toured community
Assisted Living
July 21, 2022
Verified Review
Tour of Aldea Green

I toured Aldea Green and I found it to be average, it was okay. I had seen this place before because it's close to where I lived. The preschool I worked with would come by and do Christmas caroling for their residents. The rooms were smaller and the cost was more expensive because you can't be independent. The cook came out and expressed that they are very concerned about how you eat. They kept going on about food, food, food. They made us a little cake, which was nice. My sister said it was delicious, I couldn't eat it as I was on a liquid diet during that time. They had a group thing with a bunch of women having a wine social. I can't drink wine, but I thought that was great. The lady giving the tour had to excuse herself for a minute, and at that moment my sister went out to bring the car around. While they were gone I asked one of the residents how she liked the place. She replied, "I hate it here, what do you think?" Another one said, "My family put me here." I don't really know about this place, it was just kind of average. It was okay, just not my cup of tea. When I went on my tours, I asked questions about their evacuation plan in the event of a hurricane or bad weather. The lady replied that they've never had a flood - which was a lie. I know that that street floods very bad. They may not have had to evacuate, but it does flood. I'm very familiar with and have lived in that area, so I'm aware of how it can get. The community was clean, but not super clean. There was a resident who said she was hungry during our tour and the lady said, "Ok we will get you something to eat after this tour". In my personal opinion, I would have rather waited while they got her something. They did assure her, but my preference would have been to get her a snack first before showing me around. But, maybe there are reasons I don't understand like dietary restrictions


2.5
Anonymous - Family/Friend
Assisted Living
June 20, 2017
Verified Review
Not enough activities!

My loved one was only at this community for a short period of time but while he was there we where not very impressed with how things went for him. There is no activities that go on throughout the day and the few that they have are nothing interesting. He was just sitting around all day doing nothing and I was not happy about that. I ended up pulling him out of there shortly after we moved him in.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Robert O - Resident/client
Independent Living
March 27, 2015
Don't move too fast

A depressing place to be. Or, maybe, I was premature in site selection. We're only in our 70s, you see, and found the atmosphere more than a trifle stifling. Too many questions (11 pages in one "little questionnaire" that was not presented during the "sign-in" phase. It was an unfounded invasion of privacy, to my mind, and went un-answered. Be sure of your timing before entering any of these places. Being premature can get costly. Billing practices are a trifle "iffy", too. Good grub, though.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
February 17, 2015
Legionnaires

great facility and staff....Unfortunately, I was not told that they test daily for legionella, as in legionnaires disease. This is hidden from the residents and families. This is why you never see staff drinking the water. The management team of Sage is harsh and bully the staff. They manage by fear. The floor staff is great.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.0
Anonymous - Family/Friend
Assisted Living
February 27, 2025
Verified Review
Red Cedar Glen

We had a problem when mom fell and had to go to hospital and rehab. After that with no warning they declined taking her back. We had to find another Alf for her. Be very thorough during the contacting phase. Be sure you are aware that they have a 13 minute rule that a patient has to be able to exit the building. Also understand what criteria they use to determine "not fit for ALF". Also ensure you understand what activities are being included in the extra service fee

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
December 16, 2024
Lazy care staff

Don’t let the prestigious “Chagrin Falls” address fool you into thinking this is any kind of an upscale facility. In many ways I found it to deliver substandard care, mostly due to the utter laziness of the care staff. I had to hire outside staff to come in to due things that fell into what the facility was supposed to be doing. Mother left wet and uncared for often, primarily due to laziness of care staff coupled with poor care plan by facility. Promises to improve by department supervisors and director unmet. They do provide plenty of food, however institutionalized and usually cold on delivery. CHICKEN, CHICKEN, CHICKEN!!! Serious lack of parking at entrance. Been told employees not permitted to park there but not enforced. Witness staff playing on cell phones often despite no need to use for job. Experienced rough handling by staff, resulting in bruising and traumatizing of resident. Staff not held responsible for serious oversights in base care. No complaint system in place. MORE!

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

4

Staff

1

Value for Cost

1


2.0
Anonymous - Family/Friend
Independent Living
December 2, 2024
Verified Review
Hamlet Experience

I'm not too impressed with Hamlet. They are old apt building, and for the cost to live. Food at atrium is very bland.


2.0
Philip C - Resident/client
Independent Living
November 8, 2024
Highpoint

Elevator out almost a week, frequent busproblems,poor food and often run out of daily specials.

Cleanliness

5

Friendliness

3

Meals & Dining

1

Care Services

No data collected

Activities

1

Staff

3

Value for Cost

2


2.0
JD - Family/Friend
Assisted Living
October 28, 2024
Verified Review
Review for Highpoint at Cape Coral

Very strange interactions with the team there. I didn't trust them. We picked Highpoint because that is where Mom and her husband felt most comfortable.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

2

Staff

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
September 16, 2024
Verified Review
Would not recommend

Well I was paying [fee removed] plus a month and my Mom had a UTI in June and was on antibiotics. The Director of Nursing asked me to have someone spend night with her on that particular weekend. I wasn't available to spend night. I was then asked to pick her up to have her spend night somewhere else and I was told it has to happen via text message. My mom spent the night with a friend, woke up during the night to go to the bathroom, was disoriented in a new environment because she had slept every night in her room at High Point for the past 3 1/2 months. She tripped and fell and broke her jaw, had to be in hospital for 1 week, rehab for 2 weeks and she is still going to physical therapy twice a week 3 months later. My mom is no longer at High Point for all of these reasons.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
September 11, 2024
Verified Review
Review for Sodalis Oak Hill

Local Staff tries, but management, especially corporate representatives don't care and are responsible for most issues by lack of involvement and supervision.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

3


2.0
Anonymous - Family/Friend
Memory Care
July 23, 2024
Verified Review
Do Your Research

Be careful what you get yourself into. My mother passed in March - the employees stole her furniture and slashed her belongings all over her room before we got to her room. Even her pictures and Valentines gifts were all over the floor. We finally were able to meet with the director, who was an absolute disgrace. A regional director did meet with us and was attempting to make multiple amends.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

1


2.0
Anonymous - Resident/client
Assisted Living
July 2, 2024
Verified Review
Review for Renaissance North Tampa

I would not recommend to others.

Cleanliness

2

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

2

Staff

1

Value for Cost

2


2.0
Tammy - Family/Friend
Memory Care
June 2, 2024
This community was once a great place…

My mom has lived here for 2 years and I had my fair share of complaints but [Name Removed],the director at the time would always try to fix issues and listen to me and the caregivers concerns.Day or night she was amazing giving it 100%. She sincerely cared for the community and I reached out to express my concerns with her leaving and management didn’t care.Since then I’ve noticed more and more of the flaws. The floor staff are amazing, they put in countless hours and really care about all the residents and my mom. They can’t keep a nurse longer than 3 months, my mom’s meds were not working like we had hoped and the clinical staff didn’t try to dig deep to figure out the root cause. The dietary staff are very rude (from the dietary director to the pm server) and the food is not worth the cost. [Name Removed]the cook is amazing with the residents. The sales lady walks around and cant have a real conversation with the residents or the families and doesn’t know the residents names. I hope things change??

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

4

Activities

5

Staff

4

Value for Cost

3


2.0
Anonymous - Family/Friend
Independent Living
April 8, 2024
Verified Review
Not what we expected do not recommend

They really oversell the cleaning of the rooms, laundry service and compassion of the staff. The sales director is amazing, the executive director is ok, and the office manager is not a people person. I'm in HR and I feel like her delivery is very passive aggressive. My dad was never late on his rent except the last two months bc of funding and trying to time his move with availability of assisted living. She is so hateful. He's now at [facility name removed] and the staff is much friendlier and so much more compassionate. Night and day difference. He loves it. He was so ready to move from RCG. For the money they charge for independent living I would recommend someone simply getting a really luxurious apartment outside of senior community. They don't clean rooms or do laundry as we had been told. They don't check on the people each morning as they said they did. I'm not a complainer but I just knew it was a matter of time before I blew up on the office manager [name removed]

Cleanliness

4

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

5

Staff

1

Value for Cost

1


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