Grand Lifestyles

The Grand is a great independent living community with many amenities. The apartments are beautiful and spacious. Three meals a day are included in rent, and each day there are various activities and events to choose from. The community includes an indoor pool, movie theater, pool table/game room, and full service bar to name a few of the amenities. The proximity to Twin Lakes in Palatine makes for lovely walks just outside the back door, or you can stick around in the courtyard with beautiful gardens and seating areas. I would highly recommend looking at The Grand if you're considering downsizing or looking for a close knit community. The staff go out of their way each and every day to ensure residents are safe and happy, which is especially appreciated during the COVID-19 pandemic.

The Concord community was great, we had no complaints. Unfortunately due to our loved ones health she had to be taken out and moved to another facility. The rooms were very nice and we would definitely recommend this community.

The independent nursing team was horrible. We paid for daily medicine and it was mixed up with another resident. This team who is not with Waterford Estates was horrible. The Head of Nursing was horrible, not around, hard to get a hold of, and wouldn't show up on time.. The Waterford Estates was great, and the staff were wonderful. There were a lot of activities available for the residents to choose from to be able participate in.

My grandmother moved in recently and she loves it! She is so happy with her beautiful apartment and she loves the staff! She loves the food and atmosphere. Best decision we made choosing this wonderful community!

This is a great community. I recommend checking this community out and going here. The staff is friendly, accommodating, caring, and is a clean environment for the residents. There were several activities prior to COVID for the residents to choose from.

Excellent. Very much like it. Activities are good. The staff is helpful.

I am happy to be among friendly resident and a caring stuff that has time and compassion for everybody. I feel safe and there are activities for all that want you to take part. The food is healthy. Do come. I'm 99, active, and I like it.

Waterford is very good. The people that work there are very helpful. Thank you.

I like living at Waterford Estates. They offered plenty of activities. The staff at Waterford is very helpful when in need.

For the value it is really good, and I would recommend this community. Everybody I have interacted with, the residents and staff have been very cordial and friendly. I think this is due to the management team. Last year they were taken over by another Executive Director. I believe she has brought very friendly people on to the staff.

My brother really likes it here, they have been extremely helpful with all of his needs. Some staff have gone above and beyond. He moved from out of state so they helped me furnish his room. They offer temporary furnished rooms until their permanent room is ready which was great. They are very welcoming and helping us get his settled. My favorite part about the community so far has been how easy they made the transition. I would recommend the community.

This community is a great place. They have really been able to take care my mom. They go above and beyond. I would highly recommend this community. There are still activities out in the community areas of the Waterford Estates, this is for the memory care unit.

Put my mom in a week ago. Feel like the luckiest people on earth. This place is amazing. From the staff in every department to the residents. The food happy hour. Activities. Bright clean. Truly amazing. Anyone in Chicago area should be here.

I loved it. They have a pool, movie theater transportation. They offered two to three meals a day, your choice. They have a happy hour weekly. They have lots of activities, crafts, cards, bingo etc. We loved it but my dad kept forgetting that he could not smoke and kept trying smoke so I had to move him out.

It is a great place. The Waterford Estates is very clean and bright. The apartments have balconies. They have a pool. The lay out of the community is good. The staff was friendly and helpful. I really like Waterford Estates.

I happy to inform you all that my Dad is now a resident of Concord Place as of today. Thank you all so much for your help. A Place For Mom You All are The Best

They keep you busy Keep grounds very clean They are nice Food is very good

My mom has been living at Concord for almost 6 months now and she is very happy. She feels safe, supported, cared for and loved. The team is super friendly and accommodating. What I love the most about Concord is that the team is prompt at answering emails, phone messages, etccc... Furthermore, they have been so helpful with the transition. I was almost carefree. However, when you give care to others for that special someone it becomes challenging to do so. Thank you Concord for taking care of our mamita, [name removed].

Beyond amazing. The employees, no matter what they're doing, always have time for the residents and treat them with respect and kindness. I can only say great things about my entire experience with them.

A wonderful facility whose aim is to help you be the best you can be both mentally and physically. Their aim is to try and get you to assisted living and my family loves that this place thinks that way. It is clean, well run and tht staff is very caring. [Name removed]