Grand Lifestyles

Although it didn't end up being the best fit, I thought Concord Place was a very nice place overall! The people were friendly, and it was clean and well kept. Unfortunately it just didn't end up being a match for what we needed in terms of price.

The personal were fantastic during the tour. It is a very nice and new community. The location is great i really like that the rooms are smaller. It makes it a really small family oriented community. I would definitely recommend The Grand At Twin Lakes to family and friends

My father is doing pretty well here at this community. So far everything is going good for us here. They have a very good staff here, they have been quite helpful and kind. He hasn't tired any activities yet, but there are many for him to choose from. They do serve well balanced meals. They are providing him with good care. He is safe and in good hands. Overall this is a community I would recommend.

I was very impressed with this community. If it was just up to me where she moved too, I would have chosen this community. The community is very well maintained, everything was very nice and clean. The staff was very kind and very polite. They were very informative and answered my questions. It was a very impressive tour, I enjoyed it.

So far everything is working out pretty well for my mother here at this community. The community is well maintained, for the most part everything looks great. They have a very good staff here, they have been very helpful and responsive. There are good activities offered. She is pleased with the meals. She is being cared for well here at this facility. This is a community I would recommend. Kitty for a place for mom was very helpful as well.

A Place For Mom was so helpful to help find a community for my brother, I don't know what I would do with out them. I am having a few issues with medical transportation, I was advised to use the PACE Bus but there is not route to where my brother goes. My brother has a few diet restriction due to his dialysis and I feel they are not sensitive to the list of food that he can't eat. I gave the list to owner/manager.

Waterford Estates is a very nice community. The food is really good, nice activities for the residents. The staff is extremely friendly and take great care of the residents. We are very pleased.

We like it a lot. The people have been great, they are very friendly. She seems to be kind of flourishing there actually. We chose them because we liked the level of care they offered, price was also a consideration.

Well from what my loved one tells me, he seems to be very happy staying at the Victory Centre. I know that they are having trouble with keeping some of the waiting staff, but other than that there is not a problem.

Overall very happy with just about everything about the facility and the staff.,

My Mom is a new resident to the Riverwoods Victory Center. She is adjusting fairly well but her biggest complaint seems to be the food. She has the second meal seating and notices smaller portions and food that is dry and hard to chew. I have found the staff very friendly and her room is lovely.

I think that the moving-in process has been great. The communication is very quick and thorough. The medical staff seems fantastic. I was really happy with the communication from them. I think something they could improve on is to encourage some of the residents to participate in activities more.

The first thing that strikes you about Victory Centre when you walk in is the atmosphere. It seems cozy and comfortable. There are lots of amenities here and the staff is friendly and genuinely seem to care.

I toured here when I was looking. I liked it, they were very modern and new. Unfortunately we were on a time crunch when we were looking, and they didn't have the availability.

The only I could say needs improving at Concord Place is the staff needs a class on costumer service. The dining room staff are actually mean to the residents. It takes them forever to serve us too. The overall customer service just needs to be looked at for this facility. Other than that I am pretty happy here.

My father has been at Concord Place for 6 weeks. He will be 90 years old and struggles with hearing, vision and memory issues. He is getting more comfortable everyday. The staff is trying their very best to make him feel like he is a valued member of the community. The transition for seniors and their families is not easy. I know that my dad is safe, well fed and offered opportunities to interact with peers. I would encourage everyone to think seriously about Concord Place!!! Thanks to all of them for what they are doing.

I just think that they went over the top to try to make us and my father feel welcomed there. They made it feel like it was his decision to move there and not the families, which we really appreciated. Overall we are impressed and happy with them as a whole.

We toured here when we were looking for options. We liked it, and it was one of the very few places that will take medicaid. Though they were more expensive than another place we found. It's also a four story building, and you have to use elevators to get everywhere, and that would have been a challenge for us.

I am very happy with it. The people are very friendly. My father has only been there for about a month and a half. We just have to iron out some kinks. I would recommend the Victory Centre. Out of all the places we visited, I picked this one. It's a really nice place. The facility is really clean. Everyone is very friendly and welcoming. The staff has been accommodating and caring. Everything has been going well.

Very good overall. The only real negative I can say is that the dining is not very prompt on service when resident is having a meal. That is the only negative I have seen. Overall, it is very good value.