Grand Lifestyles

So far, things are going good for my Dad here. One thing they could improve on is the service in the dining area because, by the time he gets his dinner, it’s cold. The food is good though and he seems satisfied with it. There are usually 2 or 3 choices for him to pick from, so there’s some variety. The staff is good with answering any questions or finding the answer if they don’t have one. The building itself is nice, neat, clean, and doesn’t have a weird smell. They have a few different activities available like game nights and movies. Based on our experience, I would recommend them.

I toured this community and it was pretty good. The only thing I didn’t like was that it was a little dark and I wanted my Mom to be somewhere that had a lot of lighting and a better environment. The staff was very friendly and I even got a follow up call from the director afterwards. The facility looked pretty clean and nice. While I was there, I constantly saw workers going back and forth tending to the residents and that was a good sign. They also showed me the restaurant and it looked really nice. The location wasn’t great for our needs so we decided against moving her in but overall it wasn’t a bad facility.

The decor was bright, open and cheery. I didn't see a lot of residents out and about. They had a nice park area adjacent to the facility. It was a nice, clean community but just not a fit for my aunt.

I toured this facility when looking for a place for my parents to go so my experience was limited to just that. But everything was nice, the people seemed to be gracious, and everything seemed to be clean, which was the first thing I noticed. As soon as I walked in, there was no terrible odor or anything like at some other facilities you might see. I didn’t pick up on anything unpleasant. They take public aid but they don’t provide Alzheimer’s care, which is something that my parents were going to need so unfortunately this community didn’t work for us, though it is where I would’ve preferred to put my parents. They showed me a sample room that seemed nice but the windows were kind of small and the room seemed a little bit darker than other places I had taken a look at.

The facility itself looked really nice. Everything about this facility felt like a homey atmosphere. All of the residents and staff members seemed to be really nice and friendly. This facility is more towards people who are advanced in their conditions and require a lot of nursing help. The only bad thing I can say about this community is that the residents just looked really down and they couldn’t do anything for themselves. I would recommend this facility.

My 92 yr old mother moved into The Grand Twin Lakes about 3 weeks ago. The experience for all of us has been very positive. Mom can't say enough about how wonderful the food is and how kind the staff has all been to her. The facilty provides the safety & security we were looking for and is kept very clean. As a family member living out of state, it is so calming to hear the staff speak about my Mother as if she was part of their family. At 92, Moms needs are increasing & changing frequently. I very much appreciate knowing that they are on top of it, and working hard to identify how they can help. I would strongly recommend The Grand to any family looking for a safe place for Mom or Dad. My sister & I have already thought about how nice it would be for us to live there someday.

My grandmother has recently made the move into this community and so far we have no complaints of how things are going for her. The staff seem to be friendly and have been attentive to her needs. I am thinking we found the perfect place for and I am highly looking forward to our experience with this facility.

The staff were great with dad for the short time he was there. The food is good and they do offer healthy options. The community is clean and they do offer daily activities. This is a smaller community and dad felt comfortable when he toured it. We are looking forward to seeing how things continue to go.

Excellent location and service provided by [Removed].

Concord Place was a good choice for us based on the proximity to our families and the affordability. Dad is settling into his new environment moving from a house into a room is a big adjustment even though we have decorated it to make it feel more like home. The staff is very caring and attentive to his needs. The food is pretty good some days are better than others. They do offer activities for the residents although my dad is not one to engage in activities. There is transportation for shopping and other excursions, but we usually take dad where he needs to go. There is not a lot to do or see outdoors but that suits us fine due to him having COPD he tends to stay indoors. After touring multiple places we know we have made a good choice choosing Concord Place.

My mother has recently made the move into this community and so far we are happy with how things are going for her. She has made a lot of improvements and I think we are going to keep her for the long hall. The staff have been helpful with the move and I am comfortable with the quality of care she has been receiving. Overall it has been a great fit and I would recommend it to anyone interested.

We are so thankful that we found this place and that they are able to handle conditions such as my brother has. The staff is amazing very helpful, kind and friendly. the community is always clean and well maintained. The food is good he is enjoying it. The residents are friendly and sociable however my brother seems to find them on the older side than his age. He has used the dentist, podiatrist, and the barber shop and has been happy with each service. He has gone on a couple of outings that he enjoyed. The location is perfect for us half way between myself and my sister.

Concord Place was a very warm and inviting community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. They have many activities for the residents that we could see in progress. We chose another community because we were looking for the independent living lifestyle.

My mom is settling nicely at The Grand at Twin Lakes. The community is fairly new and it is beautiful and clean. My mom is enjoying her apartment. The staff is friendly and so far everything is well-maintained. I have dined here with my mom and the food is very good, they offer a wide variety of healthy choices, the meals are well balanced. They definitely need to incorporate more activities for the residents other than Bingo once a month. But there is an exercise room and a swimming pool available for the residents. I would recommend this community to others.

My loved one has recently made the move into this community and so far I have no complaints of how things are going for her. The staff have been easy to work with and have accommodated her needs to the best of there ability. Overall it has been a good fit and we are very pleased with her new living environment

I toured Concord Place and thought it was a nice facility. It was not as nice as other places that I toured, though. The tour guide was helpful and friendly during our tour.

I spoke to this community numerous times over the phone. They seemed very welcoming and knowledgable. I would have looked at this community, however we did find a community closer that works well for my loved one.

My mother moved in one month ago and [Removed] welcomed my mom with open arms as this was a very difficult decision for us. My mother was very reluctant about transitioning to an assistant living; however, both [Removed] encouraged my mom. [Removed] won my mother over to the point my mother now looks for [Removed]. [Removed] is my mom's new found friend! [Removed] was responsive and accommodating to my mom and I and even to the current residents. [Removed] knew each resident by name, impressive! The impact these ladies had on my mom at such an emotional time was soothing. I appreciate their concern, patience and efforts. Before my mom came to Victory she wasn't eating consistently and she struggled to get herself ready for dialysis on her dialysis days. Now she receives assistance with her showers, assistance in getting ready for dialysis and she is eating regularly. Lastly, she now has interaction with people throughout the day on a daily basis. The elderly need socialization. Thank you [Removed]! Victory has relieved a lot of the burden it was to care for my mom. I am thankful to Victory! As far as the care aspect of Victory, I can say they are RESPONSIVE. I consistently communicate with the Wellness Executive and the folks responsible for my mother's care. The Wellness Executive made a recommendation to me regarding my part in my mother's care and she was correct. Once I stepped back a little my mother began to transition much better. Hence, it takes collaboration and communication on both parts. I can also say the administrative team is also willing and capable to redevise a care plan to see what works. I believe the key is FAMILY. As family members, we must be active and hands on with Victory because it's a partnership. I am thankful for my new family, Victory of Sierra Ridge! Together as a team we are caring for my mother.

I enjoyed my visit to Alexian Village. The tour guides were enthusiastic, welcoming and knowledgeable. The place is bright. You have to be able to pay for a minimum of 9 months rent before being transitioned to Medicaid if you run out of money. Possible residents are pre-qualified for Medicaid before moving in. It is one resident per room, couples would be split up and getting an adjoining room may not be possible. Rooms are small. They have an excellent medication management plan. The employees seem happy and knew the residents by first name. They would look for the resident when it was time to take medication. The main living room around the fire place felt cramped and is right at the entry/foyer. When you first walk in you are greeted by a large group of people in wheel chairs all asleep around the fireplace. The hallways are bright and all have railings on the walls. Two doctors make visits to Alexian Village, I think it was once a week. A dentist and optometrist also make regular visits. There is a hair salon for weekly appointments a couple days a week. Each resident room has a walk in shower and a small kitchen equipped with frig, microwave, sink, and some cabinets. I do not remember if there was a stove. There are 2 shifts for meals. It is an age in place option. However, if the resident becomes extremely ill, they might be moved to the Hospice location next to Alexian Village. The cannot care for a colostomy bag. They have well defined emergency plans for both a fire and tornado's with several fire drills per year.

The restaurant reminds me of a hotel. They bring out the main two entrees on plates covered in plastic wrap for you to see. There is a menu to order off of as well, however that food takes a little longer to receive. The community is very nice and they have enough activities. They have a trip coming up to a science museum. The staff are good and they check on you each morning. I would recommend this community.