Grand Lifestyles

My loved one is currently a resident at Waterford Estates Senior Living. The staffing has improved on the Memory Care side. A new nurse has been selected. Communication with the family is getting much better because of her. It is a difficult area for the aides to work in. Assisted Living is very good. I would recommend Waterford Estates Senior Living to others.

This retirement community is really a fantastic value for the money. The staff seems to be caring and down to earth; the facilities are in decent repair and very generous for the price that is being paid. My one complaint is that they need to have more serving staff available in the dining room; often it takes around 45 minutes just to get the order taken, and then The food arrives cold. But when it does get there, the food is excellent. Everything tastes very good. I would definitely recommend this to people who need a lower cost facility. Overall it is very good.

My loved one was previously a resident at Concord Place and the overall experience was good. The facility is being updated, which is great. Concord Place is a good fit if you are independent and need some help. The staff was pleasant.

The place is nice, but not as nice as it was initially. However, I would recommend.

The entire staff is very friendly. They can't do many activities with the staff they have now. It's as good as it's going to get, I believe. I must say there needs to be access to a dietician or nutritionist... Who serves donuts for breakfast?

What we like the most about the Concord Place is the overall cleanliness of the community as well as the meals, investment/improvements to the building

There have been a few things that needed to be addressed, but The Grand Regency is receptive and responsive to concerns. I believe there's an adjustment period with any long term facility, where they need to learn the specific needs of the resident. The old saying, "The squeaky wheel gets the grease" is very accurate here, because if you don't bring issues to their attention, they don't know there's a problem.

Overall, The Grand at Twin Lakes is a nice place. Apartment sizes and amenities offered are good. I would recommend it to others looking for independent living. I would tell others that many times, menu choices change at the last minute.

That my mom loves being there. Gives her the freedom to do things with the other residents and my dad is being care for by the staff. They seem happy there.

I love the variety and opportunity. The exercise classes could be better. Concord Place is bright and cheerful. Lots of natural light. The food is definitely a plus. And there seems to be a lot of activity in the lobby and in the cafeteria.

My cousin mentioned the food is the same most of the time and they need more of a variety. She likes all the activities!! She mentioned sometimes their bus isn't working so she's "stuck" there. I wish it was more reliable so she could get out more. She is used to walking to the store and she can't from that location. Think the staff is friendly to her. They have not been much help in filling out the paperwork to get her on Medicare/ Medicaid. My brother has had to do everything himself. I'm no help since I'm in Arizona.

I believe families should know that they will need to be present and helpful to their loved one. If the person is not fully able of making their own sound decisions, and is not able to advocate for themselves, it might not be the place for them. They will need to be able to clean their own apartment and call if housekeeping doesn't come in as scheduled weekly. I think the nursing staff has some that care some that do not, and don't want to be bothered. I would recommend this facility only for a person whom is very mobile, not beginning to have any memory issues and is vocal about their needs.

My loved one is currently a resident at Victory Centre of River Woods and overall things have been good for him. I think he's in a good place, not great but good. I do recommend this facility to others.

The friendliness of the staff members can vary between a 3 and 5 overall rating depending on the staff member. Update carpeting and furniture and food is a good place to start with improvements. My mom was there during a rough period as the new management took over and many of the employees left. So we were there during a period of transition. Hopefully there are more permanent staff now and things have settled in better.

What our family likes the most about the Concord Place is the accessibility of facilities and availability of the recourses. Based on the experience we have had so far, we would recommend this community to other families.

Based on the experience we have had so far with Victory Centre of Sierra Ridge, the employees were nice and very attentive and we like all the engagement activities they have going on for the residents there!

My loved one resides at Waterford Estates Senior Living and her experience at this facility has been good. As far as the staff goes, they are friendly and responsive. The housekeeping staff keeps the facility clean. The communication with the family is good. I would recommend this facility to family and friends.

I would say our experience with Concord Place has been positive overall. There has been a couple of issues but they were taken care of. Overall the experience with A Place For Mom was good, and the experience with Concord place has been good also.

The location is horrible ( the facility is in a triangle between a railroad track, a busy street, and an interstate, with nothing else around it). But, what you get here is amazing. The front line staff is great. The food's not bad. Its expensive, but after seeing a few different places, I think it's a good deal for the area. And it takes care of everything I need.

Very friendly staff. Great environment. Meals are amazing, and if you don't like the two courses, they have a full menu you can order from. I would recommend this place to anybody 55 and older.