Grand Lifestyles

At age 99, after years of living on her own, my Mom began to start falling down periodically. As there were many times she was alone, and with both me and my daughter working full-time, we became concerned for her welfare and thought it was time to find a nice facility where we all could have peace of mind and Mom could also enjoy the company of other seniors. As we started looking at facilities, we did get a little discouraged. But, my cousin had a friend who knew of Victory Centre of Sierra Ridge and advised us to go see the facility. On our first visit to Victory Centre, we met [Removed] (Lifestyle Coordinator); she provided answers to all of my questions, assisted me with the paperwork and was always available at every step of the process. She has a genuine love and affection for the residents and made my Mom feel special right way. Latrice even let my daughter and I decorate Mom’s room before she moved in to make her transition easier. We still have videos of Mom walking in her room and crying with happiness, so pleased about her beautiful room. A few months after moving in my Mom had some health issues, with several stays in the hospital. At this time, I really thought we would have to find alternate housing. But [Removed] (Executive Director) called me and said that Victory Centre was Mom’s home and of course, she could come back. That really sealed it for me. Mom eventually recovered from her health issues and has been doing well. I can tell she is loved by many of the workers and residents, which gives me such peace of mind. The facility is clean, they have numerous outings and activities and a nice menu in their dining room. All the nurses are extremely nice, especially [Removed] and have been helpful in keeping me updated on Mom’s health. A couple of years ago at Mom’s 100th birthday, the Director and many of the workers and residents were on hand to help Mom celebrate. Mom will be 102 years old this September and continues to do well and I know a lot of that is due to being at Victory Centre of Sierra Ridge. I would definitely recommend this facility for your loved one.

My mother in law seems to like living at Alexian VIllage. She likes the entire staff. She thinks the food is good and the community is clean. They offer daily activities that she likes to participate in. I would recommend this community.

This is a nice community and the staff were very nice. They offered a good meal plan. This is part of Victory Center and has the same core value. The community is kept clean and well maintained.

The Victory Centre of Vernon Hills has wonderful staff. I was able to get all of my questions answered during my tour. The community was well organized. I really liked all the activities and amenities that are offered. The guide was knowledgeable and very nice. I would recommend a tour of the community.

I would like to commend the staff and Director, Vicky Striegel, on the caring and kindness shown to my mother during her recent transition to supportive living at the Victory Centre. Being out -of -state, I especially appreciated the follow-up on emails and assurance that my mother was in exceptional hands. This close communication was very helpful for our family as well. The individual assistance and support shown by staff went above and beyond the required, at the time it was most needed. We are so very grateful and my mother is now living in a such a thoughtful and caring environment with great leadership!

The group here are outstanding. The care given to my mom has given us pice of mind. Communication is open and helpful. Complex is clean and food is wonderful,

My dad's ability to care for himself began to decline in mid 2015. I lived an hour away from him and was very concerned for his safety and well being. He suffers from dementia and he began having several incidents, which raised cause for alarm, where his safety was concerned. I was not able to move him in with me and had lots of concerns when considering placing him in a safe and caring environment that would provide him the attention that he needed. I began to look in to what my options were and quickly became frustrated at the process of searching. Finally, I reached Victory Centre of Sierra Ridge on my search list. I must say that all though they were 7 on my list, they were well worth the wait! I believe that by contacting the previous 6 locations, it made it so obvious that Victory Centre of Sierra Ridge was exactly what I was looking for. From the moment I met with Latrice, Lifestyle Coordinator ( she is amazing,) I had not doubt that my dad would be taken care of at this facility. I left our first meeting feeling such a sigh of relief that I had made the right decision in getting him placed in their care. Today, I have no regrets. Everyone that I have encountered at the facility have been nothing but courteous, attentive, and caring to my father's needs. They all know my dad by name, and they know what apartment he lives in. Diane keeps sweets up at the front desk for him because she knows that he loves them. When I am feeling concerns regarding my dad's health needs, they always make the time to meet with me and help me understand what he is experiencing because they are very familiar with the stages of his condition. Whenever his doctors add changes to his care regimen, they are very accommodating when meeting the needs of these changes. I just cannot totally convey just how appreciative and glad I am that they have been there for me and my dad during this difficult time of change in his life.

The staff at Alexian Village have been very accommodating during the whole process. We know there are different circumstances for everyone and the staff remained very positive. My aunt has limited sight but the staff have worked to help her participate in some of the activities. The food has healthy and good choices. I would recommend this community. The community is clean and well taken care of.

My mother has been a resident of Victory Center of Sierra Ridge since October 2014. After having 2 strokes & a pacemaker in July - September 2014, it was determined this was the next best move for her health as she was limited on what she could do for herself. Since being at Victory Centre she has come a long way. She is walking, talking, & even singing. She still needs assistance with bathing, meds, housekeeping & laundry; all of which Victory Centre offers along with her meals. My mother loves the food. She is diabetic and has high blood pressure. Her glucose is under control now as well as her blood pressure. She adores the nursing staff. I should add, my mother has numerous other illnesses that are considered terminal illnesses. To that end, Comfort Care was recommended early this year. She has gotten even better. Between the music therapy, chaplin, cna, nurse & social worker; her social skills have more than exceeded my expectations. She was having to make numerous visits to the emergency room; she hasn't been since being under their care along with Victory Centre. One last comment I want to add, my mother feels safe. Should an incident happen, of which there has only been one, the staff was attending her in less than 3 minutes. She said she wasn't worried about falling and any other accident because she felt confident they would be there for her. From the receptionist, to the executive director, I give them the highest praise!!!

Everyone was very helpful. Some of the front desk help needs a little more customer service training. Not very impressive. The housekeeping in the common areas good be improved but all in all I am very pleased with Concorde. My elderly cousin seems very happy and that make s me happy knowing she is in a good and safe environment.

They're very helpful. They are even helping me move my dad from a bigger apartment to a smaller apartment which is nice.

My sister-in-law moved to the Victory Centre of Bartlett recently. She lived in Chicago most of her life and was a bit apprehensive about the move. After settling in she quickly adopted to all the benefits and wondered why she waited so long to move. She now has everything she wants and needs. A great apartment, delicious meals, on site visiting doctor, bus service for outings and shopping, hairdresser, exercise room, and the Hanover Park Senior Center that is right next door that she can walk to and friendly, helpful staff ready to assist when needed. A big thank you for providing such a comfortable environment.

After having to move my grandmother back from Florida to be closer to family, out of three choices we are so pleased to have chosen Victory Centre in Bartlett ! Grandma was very nervous about being back in the Chicago area and not knowing anyone in the building. I was very happy when a caretaker offered to introduce her to some of the other residents she has come to call friends. We were worried about her getting all of her medications, but she has never had an issue. Through physical therapy and doctor monitoring, she was even able to get off two of them. She had to have a procedure done and a Victory nurse visited her in the hospital to say they missed her and were looking forward to her having her home ! She attends the arts and crafts and loves the community dog. Even though she relies heavily on a walker, she has gone on many outings and trips. Whenever she needs something, the staff attends to it or calls to inform us. She uses her call button if she needs assistance, and she says the staff are "always nice to her". We were worried about her losing weight in Florida because she was no longer able to cook well for herself. She looks so much better now after having all her meals prepared for her. I've heard some horror stories from friends about having their loved ones in senior housing, and I'm so happy I haven't had that experience at VC in Bartlett !

Two years ago I took my then 91 year old uncle on a tour of senior living communities hoping that he would decide to move. He has lived alone in a second floor condo with 17 steps for the last twelve years. He was not ready to move then. But last September he got sick, was hospitalized and we realized he could not return to the condo. I was so glad that we had seen Waterford Estates and knew immediately that it was where I wanted my uncle to live. He has moved into a very nice studio apartment and is really enjoying the new lifestyle. Rent comes with 2 meals a day. The dining room is fabulous as are the meals and choices. He needs assistance with medications, bathing and putting on his compression stockings and they accommodate all his needs without charging for more. We are all very happy

I looked at over 30 properties in the area for a facility that was professional, affordable, clean, and enjoyable for my aunt and Waterford Estates in Hazel Crest fits perfectly. The staff is attentive, the facility/grounds are like a nice hotel, and the price for her care and room and board is very affordable. The facility is expanding to offer an Alzheimer/Dementia unit and perhaps more assisted living units. We are very comfortable leaving our loved one there knowing that they are taking good care of her and making it a pleasant stay!

My brother is 60 years old and on disability. He has numerous medical issues and wanted to live in a more independent setting than a nursing home. Nick from "A Place For Mom" introduced us to Concord Place, and it has been a blessing for our family! Concord Place affords elderly or disabled residents with a great deal of independence in their living, providing meal service in an onsite restaurant, laundromat, community rooms, onsite chapel and resident medical services including CNA, nurses, physicians and physical therapists. The facility also has an onsite beauty salon serving men and women, small convenience store, computer center and swimming pool. Our brother enjoys his freedom and we feel very secure that his medical needs are taken care of.

It's a really, really great place. Unfortunately I think I need to move my parents becuase they need skilled care instead of assisted living. As far as the care they're getting, the food plan, and the apartment, it seems like a good value. The care services are good. They distribute all the meds which is good. My father ended up in the hospital with congestive heart failure. They saw him several times a day but he did not volunteer that he was having trouble breathing or any pains so I can't blame them for that because he was not forthcoming about his condition. I don't blame them for my dad going to the hospital. My parents aren't taking advantage of the activities but I know they have exercise classes 3x a week, a movie night once or twice a week and a library area. The staff is very friendly and helpful and the meals are good. The only complaint I've heard is that they serve them too much.

We know someone who had a parent here and for years they had been recommending Victory Centre of Bartlett. Plus the cost and location helped us chose the Victory Centre.

Cleanliness- some weeks housekeeping didn't come to the apt and I had to call. The other areas appeared clean. Quality of Care- The head nurse [name removed] was excellent. Other nursing staff were good, there is an evening nurse that wasn't so helpful. However, they did check on my elderly relative often. Last thought: Once any issue was brought to their attention, they did their best to respond expeditiously. Other residents living there stated they loved it there. That solidified my decision.

Victory Centre of Elk Grove recently took over from [community name removed] which was struggling - and things are really improving. My mom was a resident for over 5 years and recently passed. The incredible nursing staff and caregivers (particularly the new Director of Nursing, RN, and their staff) all took such great care of my mom, particularly near the end when she really needed them. They spent time with her and made her feel safe, comfortable, dignified, and loved. The nurses, caregivers, and receptionists are a 5 star team. The facility, food, and cleanliness are also really good (4 stars) which says a lot for a Medicaid facility. We always felt at home when visiting my mom. -- THANKS EVERYONE!