Genesis HealthCare

All staff have been so kind. Food has been delicious and accommodations. Very comfortable. Staff here saved my life!

My family wanted to thank everyone at Highgate for their hospitality and care given to dad and us.

My father is very happy in his new environment at Highgate. He loves the facility. He loves the food and he loves his own private space. My most sincere thanks for all of the hard work to get him where he is.

Living here is great. Employees double great. Food outstanding. Courtesy highly great. How you put it all together? But you did!!!

Highgate is a great facility, which we loved, great overview, and tour. We were very impressed with the depth of knowledge and experience with Highgate.

The staff members have been so great and friendly to our loved one, they really are all wonderful. they ae not only very patient with our loved one but with our family as well when we can questions or concerns. Based on our experience we would recommend the Heritage Woods community to other families.

This facility is very well maintained. They do offer weekly housekeeping, but mom does her own because she likes to. They're great to work with. The apartments are large and less expensive than some other places. They offer outings for the residents. Day trips to restaurants and special places like the beach and apple picking. They organize taking them to a concert series.

Dad's care at Langdon Place was very good. The staff was respectful and made my dad feel welcome. The cost of room and board was reasonable compared to other facilities in the area. We were very pleased with services like nursing, physical therapy, speech & language, and opportunities for social interaction. Under difficult conditions, they handled Covid outbreaks well. The only recommendation for improvement would be the accessibility to an onsite PCP. The last couple of months were difficult as the PCP moved on and they needed to fill that position with a permanent physician. We realize that there is a physician shortage at all medical facilities at this time. Langdon Place did the best they could, under the circumstances. Dad spent the last 11 months of his life at Langdon Place. In his final weeks, he was under Hospice care, and it was a smooth transition with their staff. Our family was grateful for the good, compassionate care that Dad received at Langdon Place.

Overall The Village at Northrise has worked out great for us. The staff seem to be caring, and we've had no issues.

Langdon Place of Exeter is an excellent facility. The staff are very friendly and really care about their residents. They show genuine caring and empathy for them. All the nurses are great. The head nurse on the third floor is superb. She's attentive and gives my dad excellent care. The head sales person created a great relationship with our family during the touring and move-in process. She had a good rapport with the staff and laid out a good program for my dad. They have all the things in place for good long-term care there. My dad was not doing well health-wise when he first moved in and was very weak. They customized their program for him, which impressed me. They really go out of their way to help. They have a variety of activities, including bigger quarterly events, like a lobster cookout outside and a summer pig roast with a luau. My dad is now doing much better and is very happy. He loves the food. And he is just thriving there. They have a very competitive fee, with layers of cost/care. They lock in the base fee for life, and I didn't see that an any of the other places we looked at. They have an excellent pharmacy that's a one stop shop for over the counter meds as well as prescriptions, which has been very convenient. We have had such an all-around excellent experience.

The Village at Northrise is a very inclusive and welcoming place. They especially make sure that new residents are included and able to make connections with the other residents. They make sure that our loved one is eating, and will even bring her meals if she hasn't made it to the dining room. And on top of that, they'll come back after a little while to make sure she did actually eat, which I really appreciate.

I definitely think that the memory care unit is awesome. They do a great job. They have the appropriate facility and staffing to take care of your family members. Their communication with our family has been awesome. The standard room is great. If you do a shared room, I don't know that would be enough space. Really the only area for improvement is activities - I would just like to see more for the residents to do.

My mom stayed at Granite Ledges for almost a year (before needing to go to a higher level of care.). The staff was consistently kind, helpful and respectful. We also appreciated that most of them had great senses of humor! The room layout is very good (she was in a one-bedroom), and the common areas and dining room are clean, pleasant and inviting. Mom adored the food, especially the in-house baked desserts! There are lots of actives for the residents to participate in, many with fun and innovative themes. Our whole family would recommend Granite Ledges highly.

This place made mom happy. She feels younger and energetic.

I am pleased with Heritage Woods and impressed with the staff, especially the CNA's, laundry, maintenance, activities staff and nurses. I feel so fortunate my mom is well cared for and close to my home.

I am very happy here. The staff is great.

I could not be more satisfied with the attention and care my MIL gets from the nursing and professional staff at Highgate. Courtesy and kindness are the motto here.

My mother is a new resident at Highgate. The admissions process was excellent, from the tour thru move-in. Staff is friendly and helpful.

The staff made me feel welcomed when I moved into the facility.

So glad I moved into this community. I am thankful for all the staff who helped me adjust. I enjoy all the activities offered and it helps me have a happy day.