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7.0

Review Score

756 reviews
72 communities
Starting from $X,XXX/mo
1 community video

Gardant Management Solutions community listings

Showing 72 communities
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Carriage Court Of Grove City

2320 Sonora Drive, Grove City, OH 43123

Starting at$X,XXX+ monthly
Photo of Carriage Court Of Grove City
11
11 Photos available
5
5 Floor plans available
9.6
Review Score
38 reviews

I would like to comment on [name removed], Executive Director. He has been so very helpful with transitioning my Mom into Carriage Court Grove City. He is always there when I need help or just any questions....

Provides: Assisted Living, Memory Care

One of the most important decisions we make in our senior years is lifestyle. We seek to maintain our independence but what does that mean. Independence doesn’t necessarily mean living alone, using outside services to clean, shop, or transport. No, living independently means living our daily...

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Heritage Woods of Huntley

12450 Regency Pkwy, Huntley, IL 60142

Starting at$X,XXX+ monthly
18
18 Photos available
2
2 Floor plans available
9.6
Review Score
25 reviews

The facility is lovely. Only one aide assisting with shower was (according to my mother ) not very helpful. " didn't quite know what to do". Not exactly sure what that meant. Administration very helpful and...

Provides: Assisted Living

Heritage Woods of Huntley provides you with the opportunity to enjoy apartment home living in a residential community while obtaining the personal services you may need to continue a life of purpose and individuality. Imagine a life without household chores, yard work or home maintenance. Invite...

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White Oaks Memory Care of McHenry

4605 W Crystal Lake Rd, McHenry, IL 60050

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.3
Review Score
30 reviews

What we like the most about White Oaks are the activities and the activities staff. It is a clean facility with friendly front office staff. Yes, we would recommend this community to other families who may...

Provides: Memory Care

White Oaks at McHenry opened in 2017 and is a Memory Care Community for the Older Adult. Our community program embraces experiences that offer a sense of purpose, love, and belonging throughout the different seasons of dementia. Through our person-centered planning, we focus on abilities rather...

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Grand Victorian of Sycamore

1440 Somonauk Street, Sycamore, IL 60178

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.2
Review Score
16 reviews

Mom was busy from the time she left her apartment for breakfast until she returned after dinner. I FaceTimed my mom after dinner every day so I got to speak with the nurse on duty when mom received her...

Provides: Assisted Living, Independent Living

The Grand Victorian of Sycamore is located in the county seat of DeKalb County, an ideal community in the heart of some of America's most productive farmland. Tree-lined streets and stately 19th century architecture offer picturesque small-town surroundings and a comfortable lifestyle....

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Heritage Woods of Noblesville

9600 E. 146th Street, Noblesville, IN 46060

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
9.0
Review Score
21 reviews

What we like the most about Heritage Woods is the friendliness of the staff and the quality of the facility was excellent. The nursing staff was very fast to respond to my concerns.

Provides: Assisted Living, Memory Care

Bardwell Residences

301 Weston Ave, Aurora, IL 60505

Starting at$X,XXX+ monthly
17
17 Photos available
9.0
Review Score
13 reviews

We visited in hopes to find a home for my Mom and Dad. Mom went with us and was truly amazed at the place right away. It doesn't feel like a retirement home, but an apartment home. The rooms are spacious,...

Provides: Assisted Living, Memory Care, Independent Living

Bardwell Residences is a senior living community in an incredible historic building. Independent Living, Assisted Living and Memory Care round out this 99 apartment community. We embrace our history and are Senior Living, Reimagined. Scheduled to open 4/1/23 the entire building has been renovated...

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White Oaks of Spring Street

1300 Spring Street, South Elgin, IL 60177

Starting at$X,XXX+ monthly
14
14 Photos available
1
1 Floor plans available
8.9
Review Score
10 reviews

White oaks was really ready to accommodate my father's needs and gave him the socialization and autonomy he craves while still being a safe environment for all. Staff are friendly and willing to meet the...

Provides: Memory Care

White Oaks of Spring Street is a dedicated memory care community for seniors in the Chicago area. We specialize in working with residents who have Alzheimer’s and other forms of dementia to provide the utmost in amenities, care, support, and security. We know that every resident’s needs will...

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Brookstone Estates Rantoul

300 Twin Lakes, Rantoul, IL 61866

Starting at$X,XXX+ monthly
7
7 Photos available
4
4 Floor plans available
8.9
Review Score
6 reviews

The food is just ok, but we LOVE Brookstone Estates. My loved one is very happy there. The staff are all very nice, she loves most of them.

Provides: Assisted Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

... Read more

Brookstone Of Mattoon North

1920 Brookstone Lane, Mattoon, IL 61938

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.6
Review Score
13 reviews

Everyone is very friendly and helpful. I can't say that he's happy but he is adjusting in a healthy way. Based on the experience we have had, we would recommend this community to other families.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Reflections Retirement Community

2750 West Fair Avenue, Lancaster, OH 43130

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
8.6
Review Score
31 reviews

I would definitely recommend Reflections Retirement Community to others. The staff is amazing. They are attentive and friendly. The move in process was easy. They answer any questions that you have about...

Provides: Assisted Living, Independent Living

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Heritage Woods of Dwight

701 East Mazon Avenue, Dwight, IL 60420

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.5
Review Score
10 reviews

My experience with finding a place for my Dad at Heritage Woods of Dwight was very nice. The administration people answered all my questions and concerns and made the process easy for me and my Father. My...

Provides: Assisted Living

Heritage Woods of Dwight is an assisted living community located in Dwight, IL. Dwight, which contains a stretch of the original famous U.S. Route 66, lies 80 miles southwest of Chicago. The town boasts a rich history, and is home to numerous landmarks and monuments. With well-preserved...

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Oak Hill Supportive Living

76 East Rollins Road, Round Lake Beach, IL 60073

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
16 reviews

Our mother has been living at Oak Hill for 2 years and we are very happy with the care she receives. The staff is very attentive and friendly with her and us. The residents are all very friendly and...

Provides: Assisted Living

Dedicated to Good LivingOur longstanding mission is to transform the way society thinks about aging and senior living. Our Oak Hill Supportive Living community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all...

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White Oaks at Heritage Woods of Huntley

12450 Regency Parkway, Huntley, IL 60142

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.5
Review Score
31 reviews

The Director is EXCEPTIONAL, a rare gem! This facility is the ONLY place that my mom has been that treats her with TLC and as a VALUED person!

Provides: Memory Care

Carriage Court of Washington Court House

500 North Glenn Avenue, Washington Court House, OH 43160

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
8.5
Review Score
9 reviews

I would highly recommend the facility. It is a relief knowing she is happy and well cared for. We picked them because of the care given and atmosphere

Provides: Assisted Living, Memory Care

Carriage Court of Washington Court House is Community-Based Assisted Living at its finest, offering assistance as needed to suit individual lifestyles and personal requirements. Residents live in the comfort and security of a small, friendly, family-like setting with all the...

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Grand Victorian of Rockford

3495 McFarland Road, Rockford, IL 61114

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available
8.2
Review Score
25 reviews

Staff have all been very helpful. The food is not appealing to the residents. They might need a new chef. There needs to be an activity director that gets people excited about the activities so they would...

Provides: Assisted Living, Independent Living

The Grand Victorian of Rockford is located in an all-American city of 150,000 with all the attractions and services of a large metropolis but with the pace and lifestyle of a smaller town. Nicknamed 'The Forest City,' Rockford is a city of tree-lined streets and quiet, friendly neighborhoods. The...

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Heritage Woods of Watseka

577 E. Martin Ave., Watseka, IL 60970

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
8.0
Review Score
6 reviews

We recently had to switch from assisted living to memory care and the staff was excellent in helping. The facility common areas are in excellent shape. My father in laws new room stinks like urine that we...

Provides: Assisted Living, Memory Care

Many people are seeking out affordable senior housing, but they do not want to compromise on the quality of care. Heritage Woods of Watseka in Iroquois County, Illinois can provide you with the affordability and quality of care you want for your senior loved one. There are many great things to...

... Read more

Grand Prairie of Macomb

1307 Meadowlark Ln, Macomb, IL 61455

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
8.0
Review Score
4 reviews

Grand Prairie is a well run facility. They seem genuinely concerned about the residents and have their best interests at heart. Some of the staff have their own parents living there. They respond promptly if...

Provides: Assisted Living

Grand Prairie is your affordable assisted living community in Macomb, Illinois.Macomb is located along Hwy. 67 in western Illinois, south of Monmouth and east of Carthage.Grand Prairie is the only affordable assisted living community in McDonough County.The community serves as a wonderful...

... Read more

Brookstone Estates Paris

146 Brookstone Lane, Paris, IL 61944

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
2 reviews

I lived alone after my husband died. My home had been built by my husband and I and I never thought about living any where else. But my kids talked me into checking out Brookstone. It was the best for me....

Provides: Assisted Living

Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambience while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable price....

... Read more

Brookstone Estates of Effingham

1101 North Maple Street, Effingham, IL 62401

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.0
Review Score
3 reviews

Having my loved one at Brookstone gives me peace of mind knowing that they care cared for around the clock in a setting that is non institutional. Nursing staff monitor his medications and assist in...

Provides: Assisted Living

Brookstone Estates of Effingham! Where Senios Living is Perfected! With Studio, 1 and 2 bedroom options at this location we have something for everyone. Recently remodeled in the spring of 2014, Brookstone Estates of Effingham provides Independent Living and Supportive Living to the people of...

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Cedar Grove

110 Nicolette Rd, Parkersburg, WV 26104

Starting at$X,XXX+ monthly
9
9 Photos available
7.8
Review Score
30 reviews

They have really upgraded the activities. The food could be a bit better but with this economy I am sure it's hard. But overall it's a good place. The staff are very friendly and helpful. They really know...

Provides: Assisted Living

Cedar Grove Senior Assisted Living, located in Parkersburg, West Virginia, has more than 30-years of history providing a friendly and pleasant country setting where residents can enjoy their independence while receiving supportive services tailored to their individual needs. Located in historic...

... Read more

Heritage Woods of Manteno

355 Diversatech Drive, Manteno, IL 60950

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
7.0
Review Score
11 reviews

Our experience was not top knotch. Mom often asked for soup but rarely did they serve it maybe 3-4 times a month. Care takers tended to tell mom to try doing it herself and then walk away [fee removed] a...

Provides: Assisted Living

Heritage Woods of Manteno is located in the village of Manteno, IL, a peaceful area with its own form of simple beauty. This assisted living community is part of a residential area that is developing, and it is a great place for seniors to call home. Those who come to visit the residents of this...

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Brookstone Of Mattoon South

2008 South 9th Street, Mattoon, IL 61938

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
7.0
Review Score
1 review

The inside of the facility including the individual apartments are beautiful. However the courtyard space is pathetic. All of the staff is amazing except [name removed], I believe she is the director. She...

Provides: Independent Living

All Brookstone Estates independent living communities are modern, attractive and impeccably maintained, offering gracious ambiance while meeting the unique needs of each individual resident. The facilities offer a full range of services and amenities for a single, all-inclusive, yet affordable...

... Read more

Eagle Ridge of Decatur

875 W. McKinley Ave., Decatur, IL 62526

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
7.0
Review Score
7 reviews

The apartments are roomy and lots of space in the facility. Opportunities for activities however the doors lock too early and it's hard to get someone to let you in after 4:30 or earlier PM. Spacious...

Provides: Assisted Living

Eagle Ridge is an affordable assisted living community that is offered to 65 and older adults. The emphasis is on maintaining your health, wellness, and independence at Eagle Ridge.  A full array of amenities and helpfull services will make your days fulfilled and comfortable for you and...

... Read more

Brookstone Estates Tuscola

1106 E. Northline Road, Tuscola, IL 61953

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
7.0
Review Score
11 reviews

Mom has a really nice apartment that's very comfortable for her. She's not a real sociable person but she does have friends there.

Provides: Assisted Living

Good Neighbor Care carries on the Brookstone tradition, providing a senior care program that supports individual freedom and promotes the dignity of each resident. Brookstone communities are all nestled in small Illinois towns of 10,000 to 20,000 residents where families can feel satisfied their...

... Read more

Brookstone Estates of Vandalia

1607 W Fillmore St, Vandalia, IL 62471

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
1.0
Review Score
2 reviews

My Mom passed away Sunday, but I do want to say this. . .Brookstone Estates was a fantastic place. I want to give them props on how well they took care of my Mom. They were wonderful and I would recommend...

Provides: Assisted Living

Brookstone Estates was founded in 1996 because congregate care was hard to find in rural Southern Illinois. The creation of the first Brookstone community and subsequent quest for additional high quality senior care spawned a comfortable yet manageable 46-unit design that has...

... Read more
Viewing 1-25 out of 72 communities

Community videos

View the Gardant Management Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Gardant Management Solutions welcomes its residents home.

Churchview Supportive Living

Take a virtual tour of Churchview Supportive Living in Chicago, IL
Take a virtual tour of Churchview Supportive Living, a maintenance-free Assisted Living community located in Chicago, IL. To schedule a live tour, contact a local senior living advisor.

1 min December 22, 2022

Reviews
for Gardant Management Solutions

7.0
Review Score
1,202 reviews

Review Score

1,202 reviews
7.0

Out of 10


5 star

56%

4 star

27%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Gardant Management Solutions with 7 out of 10 using our proprietary review score based on 286 reviews in the last 2 years. Over all time, Gardant Management Solutions has 1,202 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
670
314
105
44
69
Date Submitted
70
141
286
Reviewer
113
686
346
37
Care Received
738
144
320
981-1000 of 1202 reviews
Sort by

3.5
Sharon Holdt - Family/Friend
Assisted Living
July 9, 2014
Verified Review
Agnes Wolf

Seem to be a very caring staff. Only have seen one that I felt should not be there. I live in California but my brother lives 2miles away so he is there quite often. Seem to be quick to try and help remedy concerns.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Independent Living
March 24, 2014
Verified Review
Very good supportive living facility.

This facility is very well maintained. The facilities are attractive and the faculty there are friendly. In my opnion this facility is more of an independent living facility. when fulll ther are only about CNA per 25 residents. If you have a loved one that needs a lot of care I would not recemend the GV. Again the VG is god at what it is designed to do. Be sure of the level of care needed and then visit the GV.

Cleanliness

2.5

Friendliness

2.5

Care Services

3.5

Activities

1.5

Value for Cost

2.5


3.5
Tamala - Toured community
Independent Living
September 3, 2013
Verified Review
Beautiful, but expensive

We looked at this place for medicare but by the time she was ready to move they weren't accepting it anymore. It's a beautiful place but it's just too expensive. I personally think medicare dropped them because they're prices were soo high, they were asking 3300 a month and you would have to pay more on top of that for other things. If you have the money it's great and it's a beautiful beautiful place.

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

2


3.5
Daughter - Family/Friend
Memory Care
August 30, 2013
Verified Review
Spacious Rooms and Wonderful People

It's a little bit bigger of a place. The place is so big that I could walk down an entire hallway without running into a person. I call them blocks because they're really long. The rooms there were three times, maybe four times, as big as another place we looked at. My mom's just got a small room there. It's a studio and I think they said it was 16x22 so we were able to fit her double bed, a couch, a couple of dressers, and she has a little mini kitchen that she doesn't have to share. It's much more spacious. There is just one issue. She's been there a month and half and they still do not have her front door fixed. People, other residents, just walk into her room because the door does not lock even though it's supposed to. I'm not happy with the security level there is the main issue. The people that work there are just wonderful, very courteous.

Cleanliness

4

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.0
Rachael - Family/Friend
Assisted Living
March 5, 2025
Not a pleasant start.

The first week was a rough one. Between moving in my loved one and the filthy condition of her apartment upon first arrival, it wasn’t the smoothest transition. The situation was never rectified and we did not receive support from management, however the nurses on the floor and front desk staff are exceptionally kind, friendly and do an amazing job. The activities and marketing directors are awesome. At this time my loved one has settled in and seems to be enjoying herself but it was an extremely rough start that could’ve been avoided or immediately rectified, but wasn’t.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

5

Staff

3

Value for Cost

4


3.0
Dave - Family/Friend
Memory Care
February 12, 2025
Excellent for self sufficient clients; not so good for clients with needs

[name removed] needed far more assistance than Gull Creek was capable of delivering. She was assessed, but she needed assistance in eating, dressing, she was incontinent, and always anxious. On several occasions, I found her asleep in the chair in the hallway, or needing changing. The staff was caring, but the evening staff seemed young and inattentive. My wife was there for less than 2 months. She fell 3 times in 24 hours and I was not informed. She then Went to hospice and passed away less than 2 weeks later.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

3


3.0
Jon J - Family/Friend
Assisted Living
January 1, 2025
Not as promised

Scale 1-5 Prepared by Chief N/A Meals- daily specials quality 2 Meals- daily specials taste 3 Meals- Anytime menu options 2 Cleanliness of rooms- 1 housekeeper) or 120 rooms 2 Cleanliness of common areas 4 Staff friendlyness 3 Assisted baths 2x week only 2 Wheelchair assistance 2 Pet care in emergency s N/A 0 None available residents 0 responsibility to get outside help. Activities- indoor not enough 3 Assistance for all residents *Activities not geared towards healthy individuals Outdoors - only 1 bus for 12 2 Including 2 wheelchair Laundry assistance 1x week 4 Locked entrances 24 hours 1 Not all locked appropriately as 2 Stated *I'd suggest people inquiring should make a few trips including a pop in for a look around. Whether you live there or are thinking of putting a loved one there. * The hallways in pm reek of marijuana.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

2

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
December 5, 2024
Verified Review
Would recommend

For the most part I like the caregivers and nurses. I don't like that they increase the care level but still won't provide a 2 person assist.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
November 21, 2024
Verified Review
Nice place overall

Yes, it takes them a while to answer the buzzer when people aren't in the front to open the door to get into the facility. This after 8:00pm. I think they get notified via pager or something like that. That could be improved. But this has happened to me before 8:00pm where no one is at the front desk and I stood there 15-30 minutes waiting for someone to buzz me in. This happens when I try to call my dad and can't hear his phone because he's watching a blaring television because he lost most of his hearing. I try to make sure my dad knows I'm stop by and to meet me at the door so I'm not waiting. I think Covid hurt facilities like this where it's hard to find people to stay at a job like this to work the front desk. So I understand there situation. From what I've seen it is a good place.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

4

Staff

4

Value for Cost

3.5


3.0
Anonymous - Family/Friend
Assisted Living
November 13, 2024
Verified Review
Cedar Grove review

There are some areas of improvements, but the staff members are friendly

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
October 22, 2024
Verified Review
Room For Improvements

Overall, I would rate the experience with Gull Creek as neutral. We moved them out two months ago because of costs and quality of care. They moved to Florida because of the lack of choices of other facilities nearby, and Florida offered much better quality facilities and care for several thousands of dollars per month less.

Cleanliness

4

Friendliness

1

Meals & Dining

3

Care Services

2

Activities

5

Staff

1

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
August 1, 2024
Verified Review
Honest review

We did not have much of a choice where to put dad o did not like heritage from day one but the staff was great. Every one is very friendly even the residents. The facility is clean but very old wallpaper coming off the walls dirty carpeting dinning room is always cleaned not very welcome when you walk in the building. I never ate the food but dad says it's good not as good as [facility name removed]. Dad seems to be happy with the nurses they do come on time and if my dad needs something they do not take long to ask what he needs I spoke to two of the nurses they were very. They seem to have a lot of activities and do take the residents out shopping and going to other places my dad does not participate which is sad. I think they charge to much for what you get and the prices recently went up.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
July 24, 2024
Verified Review
Older facility but still good value for cost

The reason we gave the overall experience a 3 is due to responsive office staff. The building is older and some of the apartments are in need of refurbishing. The nurses lack sense of urgency at times. The dining room is more like a restaurant with a menu given to each resident to order. Also dining room staff gets to know each person and are very friendly and welcoming. They struggle with finding people to drive the bus or run the theater. So a lot of activities are canceled. Overall good value for the cost.

Cleanliness

2

Friendliness

3

Meals & Dining

4

Care Services

2

Activities

2

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
July 15, 2024
Verified Review
our families experience

Paperwork is what they care about. Anything they can bill Medicare for they will. They send residents to the hospital instead of tending to them, for everything including a cold. The food is poor, hard for residents to chew, under and over cooked. The quality has gone down drastically in past 15 months. Serving sizes are very small. Breakfast is pretty much non existent except for oatmeal and pastries except for Sundays. Every holiday dinner is a sandwich, chips and cookies. Just sad! In 24 months prices have gone up from [name removed] to [name removed] , they have taken away phone and cable services. If meals would be the quality they were in the beginning price increase wouldn't hurt so much. Service has declined, food is poor and prices have risen. The activities are plentiful and many things to keep busy with.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

2

Activities

5

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
May 15, 2024
Verified Review
a nice community

We left Heritage Woods a few months ago. My Mom was not happy there. The food needs to be improved on in a big way. The nurse wasn't very easy to deal with and they missed her medications on multiple occasions. My mom rarely left her room and became very depressed. [name removed] at the front desk is amazing!!

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

5

Staff

4

Value for Cost

4


3.0
Anonymous - Family/Friend
Independent Living
March 14, 2024
Verified Review
Promises Not Kept

The price is the best thing. The least is that they are disorganized. Management is not doing their jobs. Never met the director.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

3

Staff

2

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
October 18, 2023
Verified Review
I wouldn't recommend if in a wheel chair

Experience with Memory care(4 )is better than Assisted Living(2). Some of the staff is a 10 and a few are a 3. The administration is the least friendly after you are a resident. We had medication issues and the lack of honesty is those issues. There was sometimes a lack of responsiveness to aid the wheel chair bound resident. Recently there has been a short staff situations. And there is in general a poor response to questions that I've needed answered. My mother enjoys the food because it is bland. They do a very nice job with the diversity of types of residents who are at. If you added up the fours and even a five you might not understand the 3 for overall, quality of care has been lacking and those issues have outnumbered the few good staff

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

5

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
October 2, 2023
Verified Review
our families experience

Overall I guess it depends they seem to gotten better since she has been there. My wife's cognitive abilities have gotten worse but that was the main reason for her being there. Cleanliness seems okay. They appear to doing a good job. The staff is friendly and helpful for any questions I have regarding her care. The Meals are okay but my wife is a bit picky about food. They seem to try and help her as best as they can. I think they need more aides but that is my opinion. Activities for majority of the population seen fine but my wife doesn't want to go to them because some require a little participation that she can't do. I think it is in line with other options in the area so it is what it is.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Janet - Toured community
Assisted Living
September 29, 2023
Verified Review
tour review

Our family had an in person tour with Carriage Court and it was very clean and quite, but the rooms were too small and didn't feel like an apartment. Definitely too small for 2 people and no separation for the bedrooms.


3.0
Loretta - Family/Friend
Assisted Living
September 27, 2023
Verified Review
Review for Brookstone Of Mattoon North

Not enough help. Cleaning their own place and mostly cold water and mediocre food variety. They need help. We picked this community because my loved one liked it.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


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