Gardant Management Solutions

friendly, happy people, busy. Older smells is room, perhaps not fully cleaned yet. saw real rooms.

Like this place a lot, very nice and bright, residents were friendly, nice programs, on our list to take my mother in law back for her view point

Toured...liked common areas but wasn't happy with 2 BR apts

Very nice apartments for supportive living. Will take Medicaid when funds run out. Sister facility to The Lighthouse in Silvis. Same chef.

Very nice...she thoughts the rooms were small but the one-bedroom was nice. Liked the fact the state or fed step in when her funds are gone.

was very friendly and nice. smaller then first thought, more personable.invited to activities.

If my memory serves me right, this is the facility that has "funds" available via Medicaid. This is my choice for that very reason BUT also I loved the atmosphere and people.

Nice facility

The community is decent for the price. The staff were great to work with during the tour. The community was clean.

I am hoping that the issues we have had with medication reminders are in the past and that weekly apartments cleaning gets better. The whole staff seems to truly care about the residents and the facility is clean. For a facility that take medicaid, they are hands down the first choice.

My mom has been at The Keepsake for many years And the quality of help is always awesome! Everyone loves my mom, which is reassuring!!! Amazing,

Cambridge House is very beautiful. My mom is very happy here. My family is grateful that she is safe and cared for by the CNA’S. They all seem very friendly and really care about my mom. I however have found for the couple of years she has been here and this is nothing new. The management always acts to busy or annoyed to deal with you. They should be used to families calling and inquiring about their loved ones. We are putting them in their hands. For the most part we are happy where she is. But management could be a little more accommodating

I am finding things are not as assured they would be. The transportation to doctors Is very limited and not free. I was assures transportation to my Doctor would be available although she is not in Kane county, she is about a mile into DuPage county. I was assured they would help me receive Medicaid when my money ran out, now I am very near there and can't see at help coming. My room is good and the CNA's are very nice, though I don't need much from them.

This was a very nice community, open bright and spacious and the staff did a very nice job with our tour, they showed us all around and answered all our questions. I would recommend coming on their tour to see the community and all they have to offer.

The lady that gave my loved and I a tour of this place was very friendly and had a lot of information to offer us about all of the great things they have to offer. She made sure to take her time and was very professional throughout our visit. The only thing I thought was that the building was a little bit older and there seemed to be a fowl odor in the memory care unit.

The staff seems a bit unengaged and the place is often a bit dirty due to housekeeping challenges. The Medical staff takes good care of the residents.

The apartment we were shown was small. I was not sure how you would be able to fit two people in it comfortably. The community looked clean and the people we met were nice and knowledgable. This community cost a little more than we were looking for.

The move to the Victory Centre of Park forest has been a little rough but is getting better. My mother was having trouble walking down to the dining room by herself, but they will be having a CNA check on her to make sure she's going. The only problem we have encountered with the community was that they forgot to do my mother's blood work, but I spoke with them and things are back on schedule. Everyone is very nice here, my mother likes her apartment, and always says the people are very nice to her. The community, as well as her place, are kept very clean. The meals from what I've seen are fine.

I would have given Cambridge house of Swansea a 5 star rating except that ALL the residents say the food is horrible. Tastes bad and is often cold. This is very sad and inexcusable. Long time residents say in the beginning it was very good but went down hill. I was told by marketing before moving Mom in the food was great. So sorry for my Mom. I'd like to know if there is something that can be done?!

After first month the rent was raised across the board. Wasn't made aware of the raise when my mother was approved and moved in.