Gardant Management Solutions

The Hearth exceeded our expectations in amenities and room sizes. The facility almost had a luxury resort type feel in the modern, tasteful and welcoming décor. The rooms and halls smelled and looked fresh and clean. We toured during dinner and the aroma and visual appeal of the food was very appetizing. We saw many staff cordially engaging residents in the halls and in the dining area. The residents we encountered seemed happy and content.

The staff is very nice and helpful to my family. They are always there when needed.

Very homey and well maintained. The IL Supportive Living program seems like a wonderful idea. This would be a great option for an elder who anticipates that they will outlive their assets. We are looking for a more independent living program so won’t be our choice at this time.

I have lived here for 6 years and are very satisfied. Sometimes the food is not that great.

Very helpful staff. Because Dwight doesn’t have major medical facilities, the Heritage busses to nearby Kankakee are a significant aid for our mother.

Great facility, staff, and choices of living accomodations. Very clean and organized. I could tell that the residents were well cared for and their needs were being taken care of.

Very nice, residents appear happy, staff nice.

I find this community – is very welcoming – accommodating.

I'm holding off on 5 stars until Mom is fully settled in, but have been exceptionally impressed with the level of compassion, care and attention to detail in this intimate private pay community. I hope Mom doesn't outlive her scant assets - a distinct possibility - but in the interim, I'm confident her quality of life will improve dramatically. Having worked in elder care for 30 years, I'm feeling very good about this decision.

We had an excellent tour of the facilities. Staff friendly and saw activities going on. I liked the very visible list of activities for the month and that day. We also met the administrator of the facility. We were impressed with the maintenance staff area that we passed by on our tour. The independent living apartments are old and are much in need of a face lift. We did see that a couple apartments were being renovated and were told more were going to be redone. This would be a top contender as a selection for my parents

I toured here for my loved one, and I liked Heritage Oaks. I thought that the people there were wonderful, and I thought that my loved one would appreciate the smaller setting of the place. The woodwork was dark, and the rooms were small, which gave a cozy feeling, but my loved one opted for a place that was closer to me.

While looking at facilities, this was my second pick. The only reason why I didn’t go with the community is that they weren’t willing to negotiate on the pricing. This facility is okay and it looks like a standard assisted living community. It seems to be more institutional than other places but it was still nice. The administrator was fine and she was willing to make adaptations for the things my mom needed. I would recommend this facility to other families.

My parents have been living at Heritage Woods of Plainfield for over two months now. We really like the management staff who have been and remain very helpful. All the staff show care and attention to our parents especially when Mom was experiencing the impact of cancer treatment plus she has many fears / anxieties. They have a psychologist that comes to the community to meet with residents and we are grateful. They also have foot doctor that comes for residents and there is an audiology program that we hope parents can get into participate. The activities allow residents to get a good routine for socializing and my dad made a friend the very first day he moved into the community. My Parents are regulars at bingo are special socials for holidays such as Thanksgiving. On Friday I joined my parents for a big thanksgiving buffet with other families of residents. My mom was actually smiling and enjoying herself now that she is regaining her strength. One disappointment is when we toured in April there was a fitness room and when we moved parents in September the fitness room was eliminated and we found out when dad went to find it. They do have a few group exercise activities but there is not always a staff leader for the group activity. This means my dad is not doing it because he needs consistent routine. Another disappointment was we learned that each December the rent increases and apparently that is for all Heritage Woods communities. We preferred Plainfield over Bolingbrook simply because Heritage Woods Bolingbrook was under going mgmt staff turnover earlier this year when we were looking for a new home for parents. It is probably stable now.

The major face of this belongs to [Removed]. He is known primarily for kindness. [Removed] who manages the program is very good at follow up with residents.

Everything is fine.

I like that they gave me a full-fledged tour when I visited. But the really bad thing was that they were completely full. This community was a little darker looking with darker fabric colors. It wasn’t really bright and cheerful as other places. They had a different style of furnishings compared to other places, it was a really country feel to it. It looked nice and they have nice rooms. The one thing I didn’t like is that the rooms didn’t have an open concept. The rooms were petitioned off and felt boxed off.

This is a nice looking community. The people I met were nice. The rooms at this community were smaller than the ones at the community we chose.

Lacey Creek Supportive Living is a beautiful brand new facility. Mom is settling in and still acclimating to her new surroundings. The atmosphere is warm and inviting. The staff is very welcoming to us when we come to visit mom. The staff is very friendly and attentive to my mom's care needs. The staff is easy to communicate any questions or concerns regarding my mom's needs. I have not had a chance to dine there with my mom but I've seen the meals prepared and the meals they serve look good. I love the place, people are out and about and look happy. They do offer activities for the residents. They also provide transportation to go to doctor appointments, shopping trips, and other excursions.There is no sitting area in the front but there is a nice patio area in the back to get out and enjoy the fresh air. I would recommend this community to see if it's the right fit for their loved one.

The tour went really well and I was really impressed with the community. It bothered me that they are two stories and in a large building. I don't think my parent would be able to navigate through the elevators.

I had recently taken a tour of this community for my sister and i have no complaints of how things had went for her. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked that they had a lot of great amenities for the residents as well as a spacious dinning experience. It was just not the right fit for us in the end decision.