Gardant Management Solutions

Very good experiences made

We all have ideas on how best to help our loved ones keep a semblance of quality and meaning to their lives as they progress toward the inevitable. I have a sample size of only one upon which to draw, so my comments are rather specific to what I've observed on a daily basis in the care provided for my wife. Overall, White Oaks does most things well. Having been a single primary caregiver for a person afflicted with Dementia for many years, I know it requires a lot of individual attention. Sometimes that effort can be meaningful to the patient, and sometimes not. You can't have 100 staff people per shift, but you do well with what you have. If I had to cite a negative, it would be the large amounts of "down time" I observe in most resident's daily routine. Keeping a Dementia patient engaged in anything is the real challenge. Thanks for asking for my thoughts.

The staff is very nice and attentive. They really have learned a lot about my dad. I feel like he is safe there and that's was our most important thing. Based on the experience so far, I would recommend this community to others and already have.

I toured Heritage Woods of Charleston during my search for an Assisted Living facility for my loved one. This facility was very nice! It's very clean and remodeling has been done recently. The rooms are nice, but no stoves and the refrigerator is very small. The staff was very friendly and helpful. However, they didn't include as much with the monthly price as the other facility that we were considering did. We decided to go with the other facility.

Overall we have had a great experience at Gull Creek. The staff does all they can to make my family member comfortable, seen, and heard. [name removed] does an exceptional job with activities and keeping the residents involved. They have also done a complete remodel of their outside garden and sitting area and are upgrading many features throughout the community. They do everything they can to create a safe and beautiful home environment, and not an institutional setting. That is one reason why my family member and I chose Gull Creek!

I feel that the food is not very good, this needs to be greatly improved upon. If my Mom eats in her apartment they sometimes forget to give her salad dressing, forgot her drink once and the quality of the food just isn't good. The nurse is not very friendly, she could definitely be more compassionate and responsive. I don't feel like they've taken the time to get to know my Mom.

Staff is very helpful. My mother in-law talks about how she has issues with Staff, but I personally think it's my mother-in-law that is the problem. The main reason we chose Cambridge House of O'Fallon over other places we looked was because the room size and layout and the fact that if she has to go on public aid, she doesn't have to leave the facility. I would recommend Cambridge House to others looking.

Heritage Woods is new so therefore it was beautiful. It's located on a Very busy road and again further from family and friends which was the main reason we did not go with them. Both of these for the Medicaid waiver were studio apartments. I don't believe mom would have liked that. They did offer assisted living and memory care. I believe mom will be in a memory care unit in due time.

It's been a pretty good experience. We picked this community, because of [name removed] I would love it if they would take Medicaid waivers. The food seems to be lacking on some things.

The inside of the facility including the individual apartments are beautiful. However the courtyard space is pathetic. All of the staff is amazing except [name removed], I believe she is the director. She is extremely unapproachable and very abrupt with all, should not be holding this position in my opinion. The activities are nice for the ladies although I don't believe there is much for the male residents.

While I don't have other facilities to compare, all of the experiences at Carriage Crossing have been 5 with the exception of meals. I'm not sure my mother is getting or eating nutritious meals. It could also be that I'm not getting good descriptions from mom. She struggles with that sometimes. Also, for those who don't want to engage - it would be beneficial if there was more encouragement to get her "out of the house" so to speak. I just recommended both you and Carriage Crossing last week.

Whenever I visit my mom she is always dressed and clean. I am not completely aware of daily activities and could use more communication from the facility. Staff are always kind and helpful.

The White Oaks community itself is very clean - the hallways and main common areas are very nice, however for the amount of money being spent per month we do wish the house keeping (bed making, bathroom cleaning, tidiness) was a little bit better. We do love the staff members there and the care that they provide. Anytime we have questions or concerns they are addressed quickly. We overall are very happy with them, and our definitely recommend to other families. However the meals need much improvement - they have very small portions and just not very good in our opinion. We do have to say they are accommodating to the fact that when our loved one does not like something they will make him a sandwich - however it is only a sandwich, no sides like fruits or chips.

We picked this community because of the cost, and it's more affordable than other places. if there is a problem, the nursing staff does not hesistate to call me, to let me know what's going on. They could improve on the communication, between the familly and the caregivers. They serve good food, and provide good portions. I would recommend to other families.

Just like every other nursing home and assisted living community they are understaffed, but our loved one does feel comfortable and the staff members are very friendly.

I would recommend the community to others for their loved ones. The community went above and beyond to assist my loved one during their move in. There are three meals a day provided and the residents have choices to choose from.

Really liked what I saw and actually got back on their waiting list in case another community doesn't work out. The timing they offered did not work with our move in timing we needed for our loved one. At the time trey seemed a tad less organized and the guest rooms had no separation between living and sleeping. The bathroom was right when you walked in. Their shower had no lip which was nice; another community had a lip which is unnerving. Why would ANY facility for old folks build a non-walk in shower?!?!? It take some fore thought and extra planning but no old person needs to step in and out of a shower Heritage Woods was homey and the dietician seemed more on par. VC dining is not good and their chef seems less than interested in working hard.

I toured this community and it was really good. Cleanliness and friendliness were good.

I toured this community and it was good! Very nice place, but more expensive than several other options.

We chose Independent Village of Greenwood because of the large size of their apartments as well as the location. I think that making sure the carpets are cleaned before new residents move in would be helpful. Overall we would recommend this facility to others looking.