Gardant Management Solutions

We are very pleased with Heritage Woods. Everyone has been so helpful and accommodating and friendly. My mother-in-law says everyone is kind and the food is good! It is so convenient for us which makes life much easier for all.

I liked them from the get-go. They were very honest and presented it as it was. They are very friendly and really care about my mom. They are a little pricey, but for the peace of mind knowing that mom is being take great care if, it's worth it!

My mother-in-law has been living at Heritage Woods for almost 3 weeks now. The location is ideal, as we are only a few miles away from her. The apartment was clean and ready for her when we moved in. The maintenance man was extremely helpful in getting pictures up, etc. We are mostly happy with everything - the CNAs and everyone that assists seem very kind and helpful. Two concerns: I wish they had someone at the front desk 24/7, but they do not. Perhaps not a big issue, but it makes me wonder about security. Secondly, I stayed to eat dinner with her one evening and was concerned when one of the residents stated that the kitchen uses mostly frozen, prepackaged foods, rather than creating meals from fresh foods. I need to ask about that. Other than those two things, we are pleased.

My father-in-law, who has early dementia, became quickly acclimated to his new apartment. We are very please with the patience and friendliness of the staff.

We just moved my in-laws into Reflections this past week. They love Reflections. Everyone is so nice and helpful. Their apartment is wonderful and they were able to keep their dog. They love the food and the neighbors. This is the perfect place for our parents and once they are settled in they will be so happy about the move. Thanks to Kim who was wonderful to work with.

Overall we've had a very good experience with Heritage Woods! We had a bit of a rocky start due to some miscommunication with the caregivers, but they resolved things quickly and they have been great ever since. They're very quick to resolve any issues, or answer any questions that we've had. It's a nice clean facility, the staff are all very friendly,

Heritage Woods was such a blessing if a find! Answered all of my mother's needs with affordability. Bonus: no hidden up charges for medication dispensing or increases in needs.

Out of concern for our parents welfare, my brother and I decided it was time to consider an assisted living environment. This being our first time at this task we were unsure of where to start. We entered assisted living into the computer and A Place for Mom came up, after a few questions we were advised to check out Heritage Woods in Moline. We set an appointment and were impressed immediately with the professional assistance they offered us. The tour of the facility was absolutely wonderful and the employees and residents were so friendly! We knew this would be a place our parents could flourish ! Activities are offered along with social gatherings, which are vital in out parents daily lives. After residing at Heritage Woods for a few months now , our parents are settled in and very satisfied with their children's decision to move them into Heritage Woods of Moline.

It's good so far. I was very impressed with the people there very responsive, and cheerful. She complains a little about the variety of the food. They have a vegetable garden and it's bright with a lot of windows with some natural light.

It's a beautiful facility, a lot like Arden Court. A little more personal and it's not a four-beds-in-a-room kind of place.

I visited The Fountains in October and found the employees pleasant and helpful. The apartment I visited was clean.

My mom seems to like the activities. She just played bunco today and she was all happy. I do like the friendliness and openness of the staff there. They seem to know everybody by name and when you're visiting they recognize who you are and who you are there to see. My mom said the food is pretty good. Based on the cost, benefits, and the location, Heritage woods had the best value of all the places we saw. It was close to my mom's friends.

Heritage Woods is a very nice community and we love it. Our loved one needs memory care and because they had no opening yet they allowed us to move into assisted living until a memory care slot opens. They keep the community in immaculate condition. They offer a great value compared to the previous community our loved one was in. The activities director is just wonderful but they could use a little more activities. I think one reason they don't have as many activities is because more people are independent and some even have their own car. We are paying around $3,700 a month. We really love Heritage Woods and are pleased with what they are doing.

They could encourage the residents to participate in the activities a little more instead of just giving up. It is a very nice community that is very well maintained. The staff is really friendly and they offered a great price. It seems like they could be a little more professional when it comes to the lease agreements, if any changes occur it should be reprinted with the proper corrections.

Whether temporary or permanent, this facility has everything you might need. Comparable to a luxury hotel including 2 beautiful Grandfather Clocks! [name removed] was a wonderful tour guide. We are opting for a property that is a bit closer to Indy for this respite stay.

I would give them a 4 overall. My grandma has really adjusted, and they've done a great job of getting her on a good medicine regimen. When she arrived, she was really disoriented and combative, and she's not anymore. The place is also very clean and they have a lot of fun activities that the residents do The area they could use some improvement in is communication. I've called them at times and haven't gotten a call back even when I was told they would. I've eaten there a couple of times, and the food is kind of bland, so that's something they could improve on too.

Very clean and very helpful most times. Their food service needs help. Cold or not cooked thoroughly. Don't have diet specific meals available. Most aides are helpful, but some apparently don't know what they are doing or do not come when called. Mom is being moved to a nursing facility for more help, so we are leaving Heritage Woods.

It's better than she was living before.... [name removed] is great!! Reflections has been a great choice for my mother-in-law. Close to town but not in it. Built in community. She feels safe and is enjoying it.

The personnel are very helpful. Facility is clean. Apartments are nice. Food is good and a large variety to choose from. Residents are friendly.

We really like Heritage woods. My mom loves it there. Very caring people. She likes the food and all the activities.