Frontier Senior Living

1. Overall experience = 5 From the tour last year, to signing the papers, to moving mom in (in a rush!), to the food, the activities, and the caregivers, The Auberge gets an A+ from me. My mom has settled in well, and I can tell that she felt safe and knew she would be taken care of withing the first two weeks of being there. 2. Cleanliness = 4 In general, the facility is always very clean. The dining room is sometimes a little messy, but that's to be understood, depending on when I'm there. If it's right after lunch, I would expect it to be a bit messy after mealtime. But I've never felt like it's "dirty" just crumbs and whatnot. The carpets in the hallway have definitely seen better days and it's obvious that there have been "accidents." But, The Auberge is getting a little updating right now, and they're putting in wood floors, which I know will help with this tremendously. 3. Friendliness of Staff = 5 I love [name removed] . She's always so kind and upbeat in person and on the phone. There's been a lot of change in the last year, but I really like Linsey and think she's doing an excellent job as the new director. I love [name removed] and have had a couple of really nice personal conversations with her. Who doesn't love [name removed] ??? He's so great. I love his persistence in getting my mom to participate in activities, and I appreciate all of offerings both in the facility and outside. There's only been one person that I have not enjoyed interacting with, but I'm not sure she's even still there. 4. Quality of Care = 5 The nursing staff there is top notch and I appreciate that I get phone calls letting me know if something has happened or if mom is not feeling well. I also really like [name removed] , who seems to be a primary caregiver for my mom. She genuinely seems to like my mom and treats her like family. She lets me know when mom is low on bathroom supplies and when she needs anything, like socks, etc. 5. Meals / Dining = 4 When mom first moved in there was an executive chef who made such amazing meals that I almost wished I lived there and could eat that food every day. That person left and I believe was replaced by someone that may have been working in the kitchen. The meals are not the same. I see a lot of the same meals over and over, and every time I see broccoli, it's overcooked. BUT that being said, I'm sure the residents don't remember the meals from day to day, and I see that mom eats most everything in front of her. 6. Activities = 5 My mom has only recently started to participate in more of the activities. I appreciate that there's always something special going on, whether they have a musician come into the facility, or take the residents out to look at Christmas lights in the neighborhood. And there are plenty of regular activities like Bingo, etc. 7. Value for Cost = 4 Obviously, I wish it were a little bit less expensive, but I don't think The Auberge is really any more expensive than other facilities, plus I believe "you get what you pay for." And I'm more than happy to pay the cost to keep my mom happy, healthy, active, and safe. I love The Auberge, because The Auberge loves my mom. She is very well cared-for, and I know that she is safe. The Auberge provides activities and support that I would not be able to do at home. I feel that the staff truly treats her like a family member. The facility is clean, easy for mom to navigate, and I like that they have the residents help to decorate for holidays throughout the year. I know without a doubt that my mom is in the best place. The Auberge is worth every penny.

Open outdoor space for residents and guests to safely occupy. Very good experience at Crescent Landing at Garden Grove. Big improvement over our last facility, [facility name removed].

If you want a family like atmosphere that is clean, comfortable for your loved ones, this is absolutely the place. Every need is accommodated.

There are good activities and I like the food. I have friends to sit with at meals and go on tris with. I really like my room.

Mom has lived at Barathaven fir 1.5 years now and it has been wonderful for her. Everything here is dementia friendly and she loves the activities.

The staff is warm and caring. They demonstrate a real love for the residents. The facilities are well maintained present a warm environment. The room sizes are good. The rooms are large enough to accommodate several guests and the common areas are well furnished for residents and their guests. There are outside courtyards that have trees and shrubs with several areas for seating. Most of the rooms have a bathroom between two rooms.

As a family we are so very thankful mom is at Santa Fe Trails. The facility is beautiful, the staff is top notch, and mom is so happy here! I think the only area that might be improved on is the timely arrival of food at meal times. Mother says she has to wait a long time for the food to make it to her table at some meals.

The thing that attracted us was that my brother wouldn't run out of money. It's priced very reasonably, and they don't raise the price. In other words, if you are in assisted-living, and then you graduate to memory care, it doesn't cost more for the extra care. A nice thing they have is a great room downstairs where meals are served and it's beautiful environment with a walkout area when the weather is nice where they can sit outside and enjoy the sunshine, etc. In this great room, they like to encourage people in memory care to stay in that room where they can have an eye on them, plus there's a TV and they play old music and old songs. They have good crafts going on for those they can participate. It's good for them to have social interaction and conversation with others, so I think it's really nice that they encourage that. From what I've seen in assisted-living, they have beautiful activities and people coming in all the time for entertainment. It really is a beautiful facility.

My mom has lived at Auberge for a couple of years. I have no doubt that, she is getting the best care including safety, genuine caring care staff full offering of activities and an administrative staff that keeps a high standard of living at Auberge.

Some of the rooms have their own access to a very nicely maintained courtyard, providing a beautiful view from the bedroom window. I know it's not about the level of care, but this is what made us choose Heritage Oaks over the other assisted living facilities.

Just from touring the community I can tell the staff truly cares for the residents and gets to know the little details to make sure everyone is satisfied. The rooms are very homely gives a very ranch style feeling being in the heart of Sugarland TX.

The community is bright, happy, clean and stimulating for the residents. The Auberge at Onion Creek has been a true blessing for our family.

We cant really speak to the current situation there. No place is perfect but the staff at Where the Heart is really wants what is best for your parents. It was clean and the staff for the most part were very caring. Even with staff shortages, they gave it their all. Activities were always there for mom and dad to take advantage of if they were up for it. Both of our parents passed away - dad in 2022 and mom in 2023 so its been a year since we had anything to do with Where The Heart Is

My sibling adores the caregivers, they pay a lot of attention to him. For activities, he tells me he has nothing to do. I know that's wrong. He just doesn't seem to want to participate. For value for cost, What can I say? Bottom line: he needs what you can provide and it's easy to see he is happy at Glen Oaks. He pays a lot and he gets a lot! He doesn't complain.

Staff is very caring & friendly. The facility is nice and clean. The food is good. Lots of great activities to participate in. Provide rides to doctor appointments -- very helpful! Staff provides direct numbers where I can reach them anytime of day or night!

They are the best. No long waits.

My sister is doing great at Auberge! My family and I made the right choice for her!...Thank you staff and Liam for all your support!!! We hope [name removed] will continue to do well at her new home. [name removed] seems so much happier at Auberge. Bravo to everyone!

I am 82 yrs. and I am so please to be living in this wonderful home and I do mean HOME! It's a great place to feel loved!! Well taken care of and I feel the Lord has brought me here! Since I was a nurse aid in the past, I'm so happy to assist people who can't get around the live here. Arden I'm joyful to help people get around! Thank you Lord that I'm here for a long time!

5 for all categories. What we like the most about Azalea Trails is the friendliness of the staff and the cleanliness of the community. Yes, I would recommend this community to other families, without, question!

I spent 8+ hrs. with her daily, so there were things I did that was usually done by them. i think that was more than usual, and I felt my presence was - hard to say- intrusive? by a couple of staff, but I think-they did not know how she had fared in rehab - breaking her elbow, etc., that I was a little overprotective of her. overall, it is an excellent place and very close to home.