Frontier Senior Living

Management employees are not responsive to needs. Front line employees have very high turn over.

The people are really nice and the facility is nice but our loved one needs a little extra care, which we are paying for, but not getting as well as needed. We don't want to move her because of the stress it would cause her to start all over again and we do understand they are short staffed which is causing these problems. In all honesty we think that it probably wouldn't be much better anywhere else. Everyone is short staffed and spread to thin. It's not a bad place, just not what we were led to believe when we interviewed them. They have not fulfilled what we were promised.

The level of professionalism from the administrative staff needs improvement. Poor follow up and the feeling our business is not valued. The food that they offer is pretty poor.

I didn't care for it. It was older and not well kept.

Escalante at the Lakes has a very friendly staff, however staff turnover affects the consistency of care. Overall it was a nice environment for my mother.

I did not see much interaaction , between the staff and residents. It did not seem as alive, as other places.

My loved one started off in independent living and transitioned into assisted living while staying at The Inn at Los Patios. Her time here was okay. They had activities, but they weren't as efficient as her new community. The staff were okay, they weren't fantastic...just okay. The meals were okay as well. She had a room by herself there, but they weren't as attentive as the new community.

Nice community, I was not crazy about the community being off a busy street. They wanted a signed one year contract.

This was a really good tour there was just another community that had more to offer for my loved one care wise.

Our family had an in person tour and the community honestly just seemed a little to dreary and not as bright and airy.

The community has trouble with staffing as do most communities right now. The community is clean and the staff is friendly.

We think it is overpriced for the care they provide

Was not impressed with Landscape and facility.

Very nice tour. It is in need of updates around the inside and outside.

I find the condition of the outside premises to be totally unacceptable I was told upon my first visit, that all my questions about the outside, would be resolved upon completion of roof replacement. That was a year ago this month. All sidewalks and outside area needs to be power washed. The bannisters are peeling paint and rotting wood. There are three empty apartments on the second floor. I love my apartment, just not the upkeep of premises.

I toured at The Wentworth while looking for a new place for my loved one. I thought that the community was comfortable, but that it lacked a certain feeling of cleanliness that I was looking for, and the set up of the facility just did not seem to flow to me. I just didn't feel that it would be the best fit for us.

I toured this facility while looking for a place for my loved one. We were hopeful for the community but it just didn’t feel right when we first walked in. The person that gave us the tour really seemed like they knew a lot about the facility but the residents didn’t seem like they were doing much. They looked like they were just sitting around and the staff seemed to be doing their own thing. The rooms looked fine and everything was laid out nicely, but it was generally the atmosphere that we didn’t like.

I feel that the care at Oak Hills Terrace is adequate but they need more skilled nursing staff to help the residents there. The staff does try to get my mom involved in the activities there and they do offer a resident doctor program along with at home care to help the residents. There is a shuttle that does take the residents to doctor appts, field trips and shopping for the ones that want to go. The meals are fixed for their diet and there are some other options as well. If need be I would recommend Oak Hills Terrace to my family and friends.

They are trying very hard to do what they can for my wife. She's having a hard time adjusting. However, I feel they could be proactive on feeding her and the meals could be better tasting. The staff call me with updates about how she is doing. It is clean from what I can tell but the furniture could be cleaned or replaced. I piked the community because they seemed more like a memory care.

When I have been in Autumn Leaves several times. I am not impressed on what I have seen. The people are sitting in a circle and looked drugged out placed in front of a t.v. Seems that there is no life in that facility and is DEPRESSING.