Frontier Senior Living

My mom spent 5 months living in the Greens and it was a horrible experience. From the lack of guidance on the process on move in day, to repetitive people being in her room, in her bed even while she was sleeping in the chair (luckily we had a camera), to medicine mixups and mess ups, lack of communication between doctors who came to see my mom, and no follow through. I met with 2 different directors over the time we were there and nothing changed. They did hire a memory care director a month before we left and she had a good vision and could offer a lot if allowed to make the necessary changes, but unfortunately we couldn’t wait. I was very concerned with the health and safety of my mom. Please be aware of this place. If you choose to put a loved one here just know you will have to be checking in daily and following up on everything!

I was not impressed by Grand Montecito. To me it felt very cold and sterile. The atmosphere was very modern and so was the décor. This may work well for someone my kids age, but not my parents. We wanted something that felt cozy and homey. It was also a lot more expensive than a few others we saw.

Inspired Living is a very clean community, but when it comes to the house keeping of our loved ones apartment that is really lacking. The floors are sticky and it does not seem like they dust at all. The food there is horrible, our loved ones refuse to eat the meals. We have seen an activities sheet there but not sure how much they are actually doing. The value for cost is extremely high for their selling point. The main reason we chose this community was for the medical attention that was promised, but that has been a total let down. The alert button our loved ones have, if its pressed it takes a staff members 30+ minutes to arrive.

My mother is a resident and recently their entire floor/area was without hot water for 8 days! I find this unacceptable in a place that advertises itself as a luxury facility! She has also had an ongoing problem with ants even though she takes every precaution not to attract them.

[Name removed] was not available but another lady quickly showed my husband and me around. The smell of the place put us off a little. We were also concerned about the in and out access of visitors and residents. We have marked this one off our list.

They said they were checking on her every two hours and they weren't. They didn't even comb her hair when I would come to the place. One time she was so wet that urine ran down her leg and into her shoes. I didn't see a lot of things going on, there were about ten in each wing with four wings. There are some people that try hard, but there are some that make it hard for everyone.

We set up Mother to go to the daycare. She went to one Bible Study and would note go back in the building on the second and third attempts. Dad has given up. I want to understand their in-facility living arrangements if we need to put her in the future. I have left repeated voice mails and messages for Elaine. She has not returned any of my call. I'm very disappointed and we liked the facility when we visited previously.

While we did encounter a few caregivers who really cared, they were not the norm. We kept our loved one there for because we didn't find another option. The room was not kept clean. Days could go by without the room being swept or mopped. Once we found our loved one on the bed with no sheets. Hard to tell when they get baths, teeth brushed, etc. No easily found log of hygiene. Once our loved one was getting a bath during dinner time. If we had not been watching, our family member would not have gotten dinner. What the management tells you and the reality is usually two different things. We ended up learning that "Memory care" is just assisted living according to Texas laws. There are MUCH better assisted living facilities out there.

The manager and Doctor are not personable or warm. I feel like it is run for them to most the most money off each patient. The caregivers and nurses are great. They need more help per patient. Found my dad in a [Removed] state a few times and wet through a few time. I would never use this facility again. The building also smells of urine.

The tour of the facility and the folks who get you to "buy in" to their facility were very convincing. They do not make the residents come out of their rooms nor make them participate in any daily activities. There is no such thing as Montessori type program! The nurse is a joke!! The director is completely uninvolved and is never available to speak with. Staff turnover is very HIGH!! The staff speak spanish to each other in front of all the residents as if they are not humans at all! They are on their phones and not paying attention to the residents. There is no schedule for the residents other than when the meals are served. The food was great at first and now it is horrible - the staff will admit they won't touch the food! Very disappointed with the facility.

This place is a poor value for your money. It is seriously understaffed and general care is lacking. There are too many people for the number of caregivers and the turn over rate is high. Management is unresponsive and full of excuses.

This place has taken a turn for the worse! They let all of the good staff go and now the residents do not get good enough care! They do things [Removed] andtreat there workers like crap. Not to mention the ED does not care about the residents and neither does there RCC. I feel like my mother got much better care when Mickey, Sydney, Janet, and Brittney were here!

I cannot recommend this facility, particularly for residents requiring a high level of care. My family member was assessed before admission and placed at a higher care level, which we paid for accordingly. This included assistance with eating, dressing, bathing and getting in and out of bed. The facility did not have enough staff to provide this level of care and my loved one ended up in the hospital due to a fall. A caregiver on staff that day said it was due to being short staffed. If your loved one requires consistent, hands-on support, I would look somewhere else.

The admission clerk and staff are all wolves in sheep clothing. They will tell you and sell you a dream until you get enrolled and everything is not what it seems. They bent over backwards to get my mom enrolled and even lied. Once she was admitted she died 1 week later by a urinary track infection that that was left untreated and ignored. Once we got to her she was septic. We had to call the paramedics. The paramedics said she was in the worst shape that they had ever seen.

The staff was not very helpful to my husband and me. He fell coming in one day. Could not get them to help with his injuries. He had abrasions on his leg which got infected. The staff in the kitchen acted like they were doing you a favor by waiting on you. All in all not a great experience.

Former resident uncaring staff Noisy felt not wanted very few activities My children took me out a bad place They took me home where I belong NeverAgain it was very lonely there Even the residents kept to themselves

My loved one was previously a resident at The Landing on Dundee Senior Living and the experience was terrible. Based on our experience, I would never recommend The Landing to anyone.

The place is pretty and the food is amazing but there is a CONSTANT turnover in staff. I see the "nurses" sitting around a lot. Not many activities on the Assisted living side. I thought there would be more help than there is.

This facility has to be the absolute worst in the Salt Lake valley. The air conditioner doesn’t work and the heat is spotty. The head nurse [name removed] doesn’t care about the patients at all. Ever since Silverado left as management the building has gone to heck! The administration has tried to help us all but corporate is terrible! Please don’t put your loved one here

Have had a loved one at Auberge for over a year. The quality of care has steadily declined and the turnover in staff (and often non-replacement) has been astounding. The CNA’s are overworked but mostly wonderful. Some of the nurses are good with the patients. The doctor on staff is great. The facility itself is tired and often hot.