Frontier Senior Living

Enjoyed the tour with Debbie Cotugno. The mini suites and studio apartments are the size of a one bedroom/bath, the complex feels secure and comfy, but it is out of our price range.

They do a great job here! The staff are all very friendly, and do a great job welcoming new residents to the community. The facility itself is always clean and well kept, and the services and activities they provide are all very good. The decor gives it a very upscale feeling, while still having a warm homey atmosphere.

It was nice and clean and beautiful, but it just wasn't for us. There were just too many people, it was a rather large facility. I think it was a little overwhelming and scary for my loved one. For someone who is confused it can be a lot going on.

Great, prestegious facility known all over SA for its being very regal.

Toured and liked. Will probably deposit (refundable). Depends on Mom's condition when we're ready.

With COVID it is extremely restrictive. I'm only allowed to visit my loved one 1 hour a week. My loved one's belongings such as clothes are disappearing. The activities are limited due to the pandemic.

The community is awfully big and seems to be a little impersonal. I think the staffing is a little thin for the size of the community but the staff that is there seems to be nice. My friend has said she feels a little-overwhelmed primarily due to the size of the community. It's very clean and well maintained. They offer transportation to doctor offices and they bring my friend to her hairdresser and pick her up which is good so she can keep some sort of her normal routine. She doesn't want to participate in any activities they offer which are out of her character and I would love to see the staff there get the residents that don't attend the activities to do so.

The Wentworth of LAs Vegas is a nice place for my mother and we are happy with it. They are lacking in activities, though. They could use more consistent activities and things for the residents to do. The meals are fine, from that I have seen. The care that my mother is receiving there is good but could be more individualized.

When I toured this community I saw that it was still new. They offered me a meal and I saw them doing some activities. There was good interaction. It was too far for the location.

This facility has come a long way the last few months. Under the direction and guidance of ED Bonnie Berkman and DHC Bernadette Aguirre, the care and delivery of service has improved greatly. They have employed a staff now that truly cares for the residents. While there has always been a nurse in the building, now there is truly nursing going on. The DHC brings a vast knowledge of dementia on a clinical and personal level. She has been an asset to this community. She guides the Care team with a steady, even hand to ensure each resident is lovingly cared for. Bonnie and Bernadette are a formidable team and things will only get better as they continue to tweak the processes and emphasize the delivery of high level care at all times.

The food is sort of mediocre and blah, everything else has been great. She is very happy there. They are very good about communication, and letting me know if something is going on. We chose them because they have the license needed in our state to offer real assisted living.

We just got him in Wednesday or Thursday of last week. One of the main things we liked about the Wentworth was that they had an available room close to the front because he can't get up stairs too well. From what I saw, the building looked pretty good. I believe I dealt with Danielle, and she was very helpful.

They were unable to accept our loved one because they couldn’t offer the level of care she needed they said even at the level 5. We were disappointed because it didn’t seem institutional to us at all and that’s what we were looking for.

Well they just decreased their staffing ratio per direction of their corporate, which is concerning. Especially since they didn't alert anyone about it directly; a few of the direct staff caregivers let it slip because they are upset. They were already struggling to provide adequate care with the number of staff they had and I feel like now the residents are going to even have less over site. I don't think it's good practice to change a staffing ratio without letting the families/caregivers know. Also, I know they advertise that they do lots of activities and engage with the residents but I've never really seen that happen

The facility is very basic without many outdoor amenities. There has been a recent remodel of paint, carpet , furnishings ... maybe less than 2 years ago... so it presents as modern and tidy. The staff has a balance of experience and new employees. Most are truly skilled, caring , and attentive. Call time for the pendant presses needs some attention for better response and practices of checking in on resident and then evaluating who to see on a priority basis. The food, nutrition of it, could benefit from oversight of a nutritionist. Meals tend to be size fits all regardless of diabetes, heart disease,...etc. Have heard this from several resident families. The activity director and her staff do a WONDERFUL job of balancing activities and recognizing special holidays with food, decorating, activities, and family invitations. This is a shared facility with a memory care community... we have experienced some residents being housed on the Assisted Living side despite their need for care more suited to their needs of dementia. This can be quite unsettling for both them and the residents who share the space and aren't able to help them when they are emotionally troubled , anxious, or irritated. I hope these observations lend some valuable insight into the community.

My mom Stayed for a short respite stay. Auberge has Nice staff, but they labeled my mom's door with the wrong name, and labeled all of her clothes permanently with the wrong name. She was wearing other people's clothes when we would stop by to visit, and they lost a bunch of her things. It took about one month to get most of it returned, and we never got everything back.

Other tenants are nice and great atmosphere. The renovations that are taking place have been a huge inconvenience. They will shut down areas of the building including the dinning halls and other areas very important. They also have replaced the furniture and other items with new furniture. The furniture chosen is for looks though not functionality. They don’t accommodate seniors. They need to discount the rent substantially for the inconvenience they have done to all the tenants.

They committed to several things when I toured that turned out to be very untrue. There were no reduced sodium meals as promised, they very poorly handled the power outages after the hurricane. The dining/ kitchen staff were very rude and could be very hateful. The transportation to appointments turned out to be less than desirable. Overall, the price is outrageous. I moved from the Landing in August. I attempted to discuss the problems more than once and also wrote a letter to the home office. It was obvious they didn't care.

The staff has changed. Lost the chef and got a cook. They lost the housekeeper and hired one. I had to clean mother's room. Charging a lot for care and feel it is overpriced. I think they are improving. Just put improving. I think it's still a good place just needs more staff evenings and weekends.

My husband was only there for 29 days. Friendliness of staff was good. Value for cost was good. I didn't eat there so not sure about food. He was on hospice so lots of care needed as he kept falling and had thin skin that needed to be bandaged everyday. They provided almost constant care before he died.