Frontier Senior Living

My grandma really enjoys living here. She says that the care staff is really good to her and she has made quite a few friends. Each time I have visited her they have had a music activity which she loves.

I recently visited a friend who lives here and found this place to be beautiful and well run. The staff members are very friendly, kind and compassionate. When I retire, l may have to consider a move to Florida so they can care for me!

I highly recommend this facility and I would say to anyone with a family member in this area who needs memory care to look at this one first. The staff at The Auberge was well trained and even the agency staff they had to use to fill in were great. I saw staff working together to help people too. I also saw staff going out of their way to be kind and affectionate with people, which was wonderful to see. Communication was excellent and we even participated in the initial treatment planning meeting. My mother in law didn't live long enough for more meetings. The meals were hearty and looked like old fashioned, meat and potatoes type, food that elderly people would love. My mother in law was lactose intolerant and we brought in lactose free ice cream for her, which they kept in their freezer and it was never a problem with them giving her inappropriate food. The Auberge has a very homey, living room look in their main day room with attached dining area that I found very comfortable. Also, instead of one big facility, The Auberge is divided into 4 identical small buildings called cottages and so if someone is moved from one to another, there is no confusion as it looks exactly the same.

After touring other facilities I finally settled on Senior Loving on the Greens. The facility was beautiful and well kept. The sales manager [name removed] was extremely helpful in answering all of the questions one would have in regard to care options. She was able to provide me peace of mind with my decision in a difficult time. Thanks again to all of the staff at this facility. I look forward to moving my mother in . I'm certain she will be very happy here.

Place is very clean, no smells. I've become friends with many of the residents there. When I leave and my mom tries to leave with me, they know what to do and redirect her. We love the place. They keep my mom busy. The staff is great, they all know me by name, they send us pictures of mom often doing activities, I can go to Facebook and see her. They have a chef that makes great meals and it seems at least once a week or so they have a themed dinner for the families. Indian night, Willy Wonka night, Chinese new year night , different foods of the world all for free The food is really good and for five dollars I can have a great meal with my mom anytime. I used to feel terrible when I left my mom at the last home she was in. Now, I just feel blessed to have her where she is at.

My wife and I have been residents of the Auberge for a year. I decided to write another review. I was very frustrated with the Assisted living community when I found the Auberge. I had been turned down by 7 places because I refused to live in regular Assisted Living, and have my wife of 50 years live in Memory Care. When I saw their sign: The Auberge A total Memory care unit, I reasoned that if the total unit was Memory Care, they couldn’t relegate me to assisted living. I was correct. The Executive Director said I would have to adapt to a totally different environment. I acknowledged. We were accepted. The staff is superb. The care givers here all know what to do, how to do it, and have a proper attitude about the residents. As a team, they know the residents are their number 1 priority. If a resident needs help and their assigned caregiver is busy with another resident someone else takes over. There is no “that is not my assignment" that I have seen in 2 rehab units.

The Azalea community is very open , accessible and friendly. Always have someone available on short notice if a need arises. Staff turnover can be difficult for those in memory care , but the current staff seems very competent and motivated to improve the lives of the residents.

The administration is welcoming and you feel like family. The Landing on Dundee is a great place!

The memory care unit at Escalante is designed to look like a beautiful home...to make residents feel at ease. The caregivers are amazing. My sweet, 85 year old mom has Alzheimer's and I know they have made her life better with their kindness and attention.

I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives me a great sense of relief. And they have been really on top of watching my dad with his dementia issues.

I would say that it was an overall good experience. We picked the Auberge because the conversation with the director was good, it looked clean and well run and it happened to be close to my brother's house.

The staff and community is amazing. I personally toured 16 locations, before selecting The Auberge at Peoria and when conversations had to occur the staff was responsive and caring. We picked this community because of the cleanliness, staff and activities.

They need a better intake system and better communication. My mom was without two crucial medications for the whole first month, and we're lucky that I discovered it! If they could get that move-in process a little more organized and everything else has been great. We picked this place because after at least 2 years of self pay it converts to Medicaid, which is what Mom will most likely need

So far so good. Have had meetings with Administration and everything seems to be working well. Most caregivers are very kind and concerned about the residents well being.

My dad loves the place and I have talked to the other residents there and they all love it, too. Some of the residents have been at other places and they said The Terraces is the best. Everyone is friendly and outgoing. The staff interacts with the residents and the food and activities are also good. We have no complaints. I would recommend it to anyone.

To all the staff at Where the Heart Is, thank you for loving and dedicating service and care for our mom with the warmest wishes.

We are so grateful and thankful that our mom has made Where the Heart is her home. She is comfortable and feels a part of your community now. Thank you and all of the people you work with for all the love and care you are providing. It's not easy to grow old and to move to a new place after losing a spouse but you have made the transition a great one for our mom.

1. It was fine, always considerate 2. Very clean 3. Very friendly 4. Very caring staff 5. Terrible, once in a while it was okay? 6. Mom never participated 7. All nursing homes are very expensive! Go see your loved one often, get to know the staff well! They are seriously interested in knowing the little things about your loved one! It matters...mom was in a different facility in the beginning of this journey and the staff was nothing like Auberges staff!

While searching for the best fit for our loved one, it was extremely important to us that he would be in a place that could manage the rapid decline in cognition that we had experienced for the prior year. The Reserve was that place for us. We did a few drop-ins prior to signing up, and we were very impressed with how accomodating [name removed] and the entire staff was while we toured the facility. The folks who were living there seemed very content and followed the programs of the day relatively seamlessly. We admitted [name removed] to the program, and in the short time he was there, he was content and seemed to fit in well with the group. We appreciate all of the care from the entire staff during [name removed] stay at this facility. His stay was short, as he fell sick and ultimately passed. We are grateful for [name removed] and the staff, as they always handled things professionally and with care. It was endearing to see the motivation they share to take care of folks who need it the most!

After looking at the different options for assisted living, Where The Heart Is was the clear winner. It looks more like a comfortable home than a nursing facility and the staff has been top notch! They were will to work with us and be flexible where we needed them to be flexible. My mom is very happy with her room, the food and all of the activities. All of the aids treat her like she was their own mother and they spend the time needed to build a relationship with her. I’m really glad we found this place and would recommend it to anyone.