Farmington Hills Inn

The people at Farmington Hills Inn are very good at dealing with my grandma, which is no small task. They have been overwhelmingly friendly and have made it a pleasant experience. The only area I can think of where I can offer a suggestion is that the first bill did not come in the mail in time and that created a small challenge, but other than that it has been a good experience.

The staff at The Arbor Inn got to know all the residents by name and got to know them personally. They also really went out of their way to accommodate any diet restrictions or other concerns. One thing I can think of where they might could improve is this: I think that they needed to have more nursing staff. There was only the one main gal (Roberta). Roberta was excellent (very caring, gave you her undivided attention, did an excellent job, etc.), but it was all her. The poor lady was overwhelmed and really needed some assistance

The assisted living portion of this community is very nice. They have some very spacious suite style rooms, and the facility itself is well kept and clean. I have church friends with relatives here, and they seem to do a good job taking care of everyone! However, I will say that based on what I saw I would not recommend them for memory care. When I toured the memory care portion there was a very strong odor, and there did not seem to be enough staff to watch the residents very closely.

Overall I think they do a good job at the Farmington Hills Inn. It's a clean, nice looking community, and they provide a good amount of activities and amenities for their residents. The staff are all exceptionally friendly, and are all very helpful and professional.

The Arbor Inn is very homey and comfortable. It is not big and overwhelming like some other communities. The friendliness of the staff really stands out. They obviously care about the residents and really know who they are. The food is good for the most part. Overall, this community can meet the needs of all different types of residents, and it was the perfect fit for my loved one.

My loved one’s room’s cleanliness would be a five, but the overall building is a little older. The population seems to be on the more advanced end of the spectrum. My loved one seems to like the food. They have a new chef.

Small and pleasant facility. Clean and neat, staff that we met were friendly and helpful.

Overall they do a good job here. The facility itself is always clean and well kept, and the staff members all seem friendly and professional. The level of care they provide suits all of our loved one's needs, and she seems to be enjoying the activities they provide.

The food is good, and they have a banquet chef, and it's fresh. They have options if you don't like what they are serving. They have activities on their board scheduled everyday that he can choose from. They have a library. It's a lot less expensive than where we were before. It's much bigger and they have a memory care unit. They are privately owned, not owned by a corporation. Everybody was out and about when I visited, playing cards or chatting with each other.

Very nice Assisted Living facility. Choice of semi-private & private rm/bath. 3 levels of care. Many amenities & activities. Visiting PT, OT & Drs.

I am considering this one

Lots of activities. Staff seems flexible & accomodating. Many services provided on site.

This is a very nice property and we will place it 2nd on our list.

I did tour this facility and it still may be a possibility.

Very nice, good price.

everything included $2800 for single w/patio, $1750 for roommate, furniture provided, nice decor,lots of activities,dementia unit smelled.

Might be a good place...more people, older facility, nurse on staff 2850/month

Farmington Hills Inn is assisted living, so just like other places mom have been in, they have outside people come in for care. This means psychological evaluations with a psychiatrist or a nurse practitioner who will come in to do their rounds. My biggest complaint would be that with some of that, you have to be careful with what you're getting. They charge you for coming every month and sometimes you don't see the value in what they've done. For example: with her psychiatrist they didn't really do anything, they just balanced the level of Prozac she was on. They'd see her every month to decide if she needed 10 mg more, or less, or the same amount. One time they did not come for 3 months due to insurance related issues. When the insurance wasn't straight they didn't come for those 3 months, then they came more often than needed when it was straight. Once the insurance was resolved they came every month, even though it wasn't necessary. You have to be careful with billing when you have outsourced care coming in because they will take advantage with charging the insurance every month. Make sure you get what you're paying for, and make sure those visits are a necessity. The staff is overall friendly and I thought the meals were good. They could do better with security, because you can just walk in or out of the building during after-hours and on weekends through the side door, even though there is a sign in area. Farmington Hills is decent care on a budget. For the cost overall, it's decent, but nothing is perfect with assisted living.

The Arbor Inn is an older facility with small bedrooms but an excellent staff that takes god care of my dad. They don't have the space for physical activities like an exercise room which would be nice. As an older facility there is more individual care.

I liked this community when we visited. The people we met were nice and they did offer activities. I think they try to keep the community clean, however it did smell a little more than some others we looked at.