Farmington Hills Inn

This place was okay, but felt the rooms were a bit too small for two people. Houses quite a few residents. Question if they have enough staff to assist so many of the residents needing help.

This facility was more what mom would need. However, it was an older facility and the rooms were very small.

When I called and visited the staff was very friendly and the residents I spoke to said that they had no real complaints. I visited on a weekday and saw a fair amount of staff coming and going as well as some one leading activities in the activity room. After my father moved in I was in and out at different times and days of the week. I found very light staffing after 7:00 PM, and at times it was difficult to find anyone. I also learned that the activities were being lead by a volunteer not a staff member so they could be hit or miss. The building is older and shows wear but it is kept fairly clean. The furniture looks to be pretty inexpensive and the beds are more like you would find at a summer camp than the type you would have in your home

The decor is acceptable but outdated. Residents seem friendly. Room size is average. Some of the employees need to remember where they are there at the facility. It seems that the Inn needs to have a few more employees for the residents needs. They seem to have a problem with call in's. The food is acceptable. With only one time for meals, it would be nice if there was some flexibility in the meal times.

They were remodling and everything but it had that nursing home smell. I did like the fact that the memory care was lock down and they had better alarming systems but you walked in and it smelled like a nursing home, that urine smell.

Nice enough, but I didn't feel there was enough activity there.

Director was terrific, even though she wasn't feeling well. The facility has the feel of a slightly run-down nursing home, even though they've tried to decorate nicely.

They offer everything my mom would need.

Tour guide was awesome, knowledgeable, personable, loves her job. Home is well-established, privately owned, but in need of a face-lift. Felt "old". Offered all the right stuff but seemed "institutional".

I would not recommend the Arbor Inn. The head nurse was a problem, she would tell me one thing then do something else. The food was good. The room sizes were good, they were able to accommodate two wheelchairs. They have two outdoor courtyards that are secure. The location was good, easy to get to but in a quiet neighborhood.

There was a slight unpleasant odor when I toured this community. The staff were nice. I did not like the layout of the rooms as they did not offer a lot of privacy. This is one reason we chose a different community.

My mom lived here for a little over a month. We felt that it was really staff issues. It was more of a memory unit, mom didn't need it, only for the first week, after that she didn't. The staff was not responsive to issues: For instance, a gentlemen came in the room and took a shower in my loved one's room, they do it all the time. Family was there that same day and took her for coffee in another area, we are assuming the same man had used the bathroom there and feces all over the floor. She said that the staff said "it happens", my sister who is a (RN), asked to clean it up. They said they would do it Monday! The smell was unbearable, and it was not sanitized. My sister took our Mother back to her home till it was cleaned up.

Not very attractive, all furnished, no personal furniture. I don't think this would be stimulating enough for B. Activities are mostly board games. Did not see a 2 bedroom listed.

The facility reminded me of a children detention center and was not appealing. It was very institutional and everything looked stark. The security does not seem good, the receptionist is not sitting there when you walk in and is in another part of the facility. The rooms were small and there was not a whole lot of closer space. The courtyard they had we saw during the winter but it did not seem inviting.

They didn't have what we needed for my mom and the person was honest about that so I appreciated it. She did give me advice on what to look for. Place smelled.

Unfortunately I had to move my mother out of this community. It was not working out well for us at this community. This is a large community with a lot of residents. I do think they under staffed at the moment. My mother had a couple of falls, and I feel it could had been prevented if there was more staff around the facility. The staff that is here are good, but they need more.

We found the Inn to have all of the requirements we would need for Mom from a care and caregiving perspective. We did not see any residents in the beautiful atrium and living areas, but we did see some in an art class. The rooms we viewed gave us a feeling of more of institutional feel, especially the one with a shared bathroom.

Did not care for the Nurse seems to have an attitude

I toured this community while looking into care options for a loved one, and Farmington Hills Inn isn't one I would recommend. It just had a very clinical, hospital like atmosphere that I didn't feel like my loved one would be comfortable with. I toured quite a few communities in the area and I feel for the price there are much better options.

Very Depressing, gloomy Checked out sister property Farmington Hills Inn and found it to be more acceptable