Farmington Hills Inn

The tour guide sat down and talked to us about what we needed and where my love one was at that time and then gave us suggestions for other places for the best care. This was a good community.

Our family had an in person tour and we really enjoyed what the sales people showed us, but the bedrooms only had one bed, not like an apartment style and there was no kitchenette

We did a virtual tour of this community and it was very nice. The staff was friendly and they provided lots of information. The tour was very nice also but we wanted a smaller community that was very focused on memory care.

We chose Farmington Hills Inn because they did a virtual tour for us and the facility looked good. It is also close to our home so the location played a part in our decision. The value for the money here was better than others we looked at. They also have step up care, he went in as assisted living and is now in memory care. It is hard just because I have not been able to go inside the facility or communicate with them much. As far as I can tell, they have done a good job.

We chose Farmington Hills Inn because it was more affordable than some others in our area. The room sizes were good, they just have one size. The meals here were chef prepared off a menu that residents could choose from. I would recommend this community to others who are looking, we had a good experience. One thing I would add is that if you go after hours to visit a family member, they do not have a door person. Anyone could just walk into the facility.

Under normal circumstances it would be fine. The community was very accommodating during my loved one's transition to different parts of the community. I wish I had been able to assist with the moves within the community. Unfortunately due to the pandemic I wasn't able to. This is a community I would recommend to others for their loved ones.

The community was very good, but the staff could have been more compassionate. the one issue we had is they would not send her meds through medicare they had their own pharmacy. I would recommend this facility to others.

This community was a good facility and my uncle enjoyed it there. When covid started I think they could have used more personal protective wear. I would definitely recommend this community to others.

My visit went very well today. The staff and residents were enjoyable to meet.

Took a tour with [name removed] and was very impressed with what I saw. Everyone very friendly and director greeted each resident by name. It is an older facility but kept up well. Rates are very reasonable. We will be looking into possible placement for my mother.

This was a nice facility, all staff was friendly. Place was clean and didn't smell. I was just a little down after viewing the memory care area. The staff dealt with the patient's in a very loving and caring way.

Very clean. Staff is friendly.

Loved one likes living at the arbor inn

My sister toured the Arbor Inn while we were looking for a facility that had a flexible smoking policy, to accommodate our mother's 80-year smoking habit. In that respect, the Arbor Inn did not fail to meet our needs. The rooms are a bit small, but then the price is quite a bit less than the larger, newer establishments. And it seemed like everyone genuinely knew each other and were exceptionally friendly. If you're looking for more of a studio setup at a relatively inexpensive price, it's well worth taking a tour of this facility. Full disclosure: We did not select Arbor Inn because our mother's needs changed. But it was near the top of our list prior to that.

This looked like a nice clean community when I visited. I liked the people I met while I was there. This did seem like an active community. If this community was closer I would have chosen this community.

Staff is ready to help and food is good.

The staff is very knowledgeable. [Removed] took time to show me around and answer my questions. The residents look happy and well cared for. The days are filled with activities. Some rooms have sliders with small patios opening to a courtyard within the facility. This community is cost effective while still being desirable to have your loved one cared for.

I have no complaints about the tour I had taken of this community for my loved one. The staff where friendly and made sure to give my loved one and a detailed look at everything they had to offer. They had a nice open floor plan with wide hallways that was easy to navigate through. Overall great experience it was just not the right fit for my loved one in the end decision.

I had a nice tour of this community. The staff I met was friendly, and polite. From what I saw the community looked clean, and everything looked well maintained. This community had more of an institutional feel to it, and I knew that wasn't going to work for my mother. Overall my tour went well.

The place itself is a four. My mother's experience hasn't been very good so it's difficult to score them.She's not a big fan of the food right now.Their kitchen is closed and they are using a catering service. It's an older building and it could use some updating.My mother says it's "gloomy" probably because of the florescent lights. I would say it's a higher level of care, close to a nursing home.