Elegance Living, LLC

We are certainly pleased, but the one problem we have is communication. If you are visiting and you can speak to the staff and caregivers. The problem lies when trying to reach the staff via the phone, and it is hard to get a return call about the answers to our questions or concerns. They are good at calling us if there is something; however, if we missed a call, and try to return the call the staff won't be able to answer the questions. The internal communication with all the staff could be better, as it would help to be able to speak to the family in a timely manner. The care is good for my loved one. Medication management, transfers, dressing, and bathing assistance are some of the care the community is able to offer my loved one. The room, housekeeping, all the meals, utilities, changing of lines, and laundry service is included in the monthly rate. We do have to supply some medical supplies such as depends, some railings, and more for the community to use for our loved one.

The staff is nice to my loved one. We have only had issues with communication regarding my loved ones medications. Trying to get answers to our questions has been hard. They could improve on that. This location has 2 floors and is a stand-alone memory care only facility. They provide a lot of options to choose from during meals. The food is good. They go on outings for activities sometimes, as well as inside activities such as movies and bingo. The provide a calendar of their activities.

The lady who is in charge of setting things up is great. My loved one has had scheduled hair appointments and gotten skipped. That could be improved. My loved one doesn't like the food. We provide a lot of food for her to make herself. Housekeeping comes once a week. Laundry services are supposed to be done (sheets and towels) once a week and it was missed a few times. Billing is setup for automatic payments.

This was my first time in this situation and having to look for a community. This was a good community and a good tour and the community was nice. I just had to find something that fit in my loved ones budget.

The tour was good but they only had the one room available that my loved one would have to share with someone else at the time and that wasn't an option.

Based on our tour, it seemed like a nice place. But we didn't really see any residents up and about. They were all in their rooms with the doors shut except a couple of ladies doing a craft. We were there right after lunch, so maybe it was naptime. But not seeing residents around made me feel a little leary.

Atrium is a beautiful community. The staff is very caring, and they take worry off knowing they are in a caring and beautiful location. It can be hard to reach out to staff and sometimes I am transferred to a different department. The cost is good though. I would recommend the community to others.

The staff members here are super friendly and there are always a ton of activities going on, however due to the staffing issues the cleanliness and the meals and dining has gone down hill from when I first moved in.

Woodholme Gardens was my first choice out of the facilities that I was looking into. But once I was ready to take next steps, they were slow to respond and I was in a hurry since my loved one was being discharged from the hospital.

The community is a nice size it is not to large of a place, it is kept clean and well laid out. Aesthetically it is pleased to look at, and we have recommend this community to others. The activities are still pretty limited due to some restrictions.

Symphony is a good facility. I would have considered it more if it was all on one floor. It is 2 stories and I did not want my wife to be on the second story of the building in case something were to happen.

The sales manager [name removed] really got us interested in Symphony Manor, she was so sweet and answered all of our questions. The director [name removed]did the same and really talked up the community. We really did love the place.

We chose The Atrium because they have cottages and he was not ready to move into full assisted living and I felt like it was the nicest place in town compared to ones that we looked at. The apartment sizes are very good, he is in a 2 bedroom condo and it is very spacious. They have different room sizes but they all looked great. It is a very nice facility and I would recommend to others.

It is a loving and caring environment. They try to help with all of the conditions that the residents have and make sure that their needs are taken care of. The community is very positive. You should definitely put this on your list to check out.

This is a really good place to have a family member who is able to assist in taking care of themselves. The staff are very skilled in taking care of your family members. They seemed to get confused when a resident needs more assistance than this. Overall the community has been helpful and very friendly. They have taken care of my loved one very well. I've had no problems with the community.

We chose Brentwood St. Petersburg because of the friendliness of the staff and all of the residents seemed to be active and happy. The room sizes at the facility vary, they do have different sizes and layouts to choose from. you can also choose private or shared rooms. They do offer transportation to doctors appointments and we use that a lot. There does seem to be a lot of turnover of the staff members. Overall. I would recommend to others looking.

We chose them because of the reasons above and they seemed to have a good variety of activities as well. When we made our decision the administrative staff was very responsive and just everyone we met was great. The facility itself looks very clean and inviting. My dad raves about the food here and he really enjoys it. The residents at Brentwood seemed a little more engaging and lively than some of the other places we looked into so we figured he would fit in here best. I would recommend to others who are looking.

This would have been my second choice. The only downfall was the distance from my house.

We chose this facility for cleanliness, the friendliness of staff members, and proximity to our home. It was also lesser expensive than others that we looked into. They were really good with communication throughout covid. The room sizes here are good size. Overall I would recommend to others looking.

This community is a good place to live. The food is not very good we were promised chef-prepared meals but with covid, we are not getting that. I would recommend this community to others