Elegance Living, LLC

I left my mom there for 9 days respite care, Loved the people there but not good with learning a lot of names at one time. I got mom out of the car in the wheelchair and I was loading her stuff on a cart, and was ask if they could go ahead and take mom in. I was like yes go ahead. By the time I got back there they had her in the dining room eating and talking and having a good time. They not only took care of mom the worked with me too. Loved it and we will be back.

Having to look for assisted living for my mom , was a n experience I dreaded. I had been to 3 other facilities before I visited Tranquillity . I walked into Tranquility and was comfortable from the first impression . All staff were professional , and welcoming to mom and our entire family . Mom loves it and we love visiting her there . Mom makes comment like I'm not lonely anymore , and they keep us busy all day long . We visit frequently and have never witnessed or experienced anything but the highest level of care . Thank you Tranquility staff For making a very tough decision , turn into a blessing not only for mom , but for our entire family . My husband and I joke that we know where we will be living in 20 years

My mother has been living at Tranquillity since January of this year. We had looked for quite a while to find a wonderful, clean, caring and affordable facility to house my mother. We live in Virginia and we had not thought about moving her out of state, but after speaking to one of my long time friends, whose mother was residing at Tranquillity we decided to look into this facility. My friend explained how much her mother loved being at Tranquillity. So we decided to look into the property. From the very beginning, we were pleased at the professional and caring service we were given when touring the facility and after we put her on the waiting list. We are so grateful to have found such a clean, loving, personalized, and all around great place for my aging mother. The staff is unbelievably helpful, professional, and knowledgeable. Any time I have had a question or problem, my concerns or questions have been addressed immediately and have always been taken care of to my satisfaction. The staff is superb. Most of all my mother LOVES living at Tranquillity. I would HIGHLY recommend this assisted living to anyone considering placing their loved one in such a facility. Tranquillity has been a god-sent to our entire family. My mother is happy and our family has peace of mind. We feel blessed to have found this wonderful place.

We were looking for a suitable and caring environment for my mother who is suffering from dementia. The search can be a difficult task. We found Tranquility at Fredericktowne by chance and were very pleased we did. First the campus is small and personal, walking into the foyer of the main building we found a warm and inviting homelike environment. The staff and residents were genuinely caring of each other. This warmth was a reflection of the caring and professional staff, and the residents who feel, respected and attended to. I now feel confident that I placed my mother in a safe nurturing environment, in the hands of a thoughtful and caring staff.

I am very impressed with the Brentwood facility. After working with both [Removed] for over a year, and visiting many other memory care facilities, I decided to take my beautiful wife to this wonderful facility. She is in the late stages of Alzheimers disease, and has now been there for appx. 6 weeks. The people that work there are fantastic and very caring,. My wife is doing better now than when I moved her there. The people that work there are there because they care, not just for the almighty $. They know her name and are genuinely concerned for her well being. The place is always clean and the food is terrific. I do not worry about her, because I know she is getting the best of care. Both [Removed] are very accessible. They are just as helpful after you are a resident there as before. I am confident that my decision to move my wife there was indeed the right one.

[removed] and staff were very warm and knowledgeable. I was quite comfortable about every aspect of my tour and visit.

My dad was here for a short while while my mom was resting from her illness. I was not able to care for both them on my own so this community was a lifesaver for me and the family. We had used them before and I knew that he would be in good hand once again. They take him to the activities and he has good meals to fill him up. I highly recommend this community.

I am thankful that I moved my mother into this community so she is not alone. Everyone there is very friendly and accommodating. The other day, they got my mother ready, put makeup on her, and dressed her up so she could go down and join activities and interact with residents. The lady who runs the place took a picture of her and sent it to me, they have all been amazing, I think I made the right decision.

When we first toured the Symphony at Mentor, we had decided to go to another community but after trouble with them, we came back. When we came back, the people were all just as friendly and sweet as the first time we came in and I loved that. The staff takes very good care of my loved one and all of their other residents. The place is clean and there is never a bad smell. They are just so caring and I'm glad we chose this community.

My mother was only at this community for a short period of time while my family and I went out of town but I am very pleased with the quality of care she received. Since my mother has memory loss and does not remember things well the staff made sure to stay in communication with me throughout the week to make sure I knew how well everything was going. I also received a text once a day with a picture of my mom which I thought was really impressive that they did that.

My mother and father were both residents at Tranquiity for almost two years before their death. The facility was always clean, the staff very warm and their care was excellent. My parents participated in the activities, met new friends and received the highest quality of care even as their health declined. The staff was exceptional in addressing their increasing care level needs so they could stay in what had become their home. I would recommend this facility to any family looking for a home for their loved ones because I felt secure that my parents were receiving the best care possible.

My Dad has been in the Memory Care Unit for 3 years and we couldn't be more pleased with the level of care that he receives. It's like one big family and everyone looks out for him. There's not enough room on here to list all of the reasons that the rating should go up to 10 stars!!!!!!!

I can't Thank Symphony Manor and all their staff for their 5 star service to my Mom and my family. We have been with Symphony Manor for many years and wouldn't have it any other way. We moved to the Memory Care unit after transitioning from their Assisted Living Floor. Best decision we made. The staff is caring and truly treat you as if you were a part of their family. The activity staff are caring and take the residents out multiple times a week. I would encourage anyone reading this review to go and see Symphony Manor for your self and choose them to take care of your loved one. Thank you so much for your hard work and dedication to my mom!!!!!!!

Symphony Manor keeps it real. What matters most when you entrust the care of a parent to others?  Compassion, competence and engagement come to mind.  Knowing that caregiving requires listening, and taking the anxiety that comes with transition, and ELIMINATING IT!    From the nurses, the aides, the food service staff, the activities director, the admissions director and on through to executive director, Symphony Manor delivers at the most important level… THE HUMAN LEVEL. Bravo all, and thank you so much.

My mother lives at Symphony Manor of Roland Park. She has lived there for 4 years. The Symphony Staff has been wonderful, the activities and outings are great. Mom goes out once a week to many types of outings, art galleries, BSO, food tours and more. She lives on the memory care floor because she suffers from dementia, the staff is loving and very well trained. The manager, [Removed] has been the director there for 5 years, and is very knowledgeable of dementia and helps me understand how to help mom as things change. We are grateful to have found Symphony Manor and highly recommend it!

Everything is working out pretty well for my parents since their move to this community. They are happy, and I'am satisfied with their move to this community. They are pleased with the meals. The community is well maintained. They have not had any problems with the cleanliness of the facility. Overall all is well, and I would recommend this community.

I was very happy that this community. They went out of there way to meet me and make it easy with my time that I had available ane they did answer all of my questions and concerns.They help me financially. I liked that they had good activities. The food and the meals are good and my father does seem to be happy with the variety. I highly recommend this community to other families for outstanding care.

Many thanks to Laura, who is in charge of wellness, at Brentwood. After two "problem" issues with my dad, it was very refreshing to deal with someone who had a comprehensive and logical plan for my dad's care. He has transitioned very well and I thank Laura and the staff for that.

This is a nice community. The day time staff is great, but the weekend staff could use a little more care with speaking with family. They have excellent food and great variety. They do have activities that are offered. I would recommend this community to others.

That is now Mon's new home.