Elegance Living, LLC

My mother is in the memory unit and I could not ask for a more caring staff! They not only take excellent care of my mother but they also check on my Dad when he visits to make sure he is okay. I live 9 hours away which makes it stressful not being close to my parents, but knowing the staff is so awesome and caring makes it a little less stressful for me! Great activities for the residents and a staff that truly cares about the well-being of the residents! The surroundings are better than any 5 star hotel on the planet!

I want to symphony Square on Sunday, For a tour I meet the CEO Sue McClain She gave me a phenomenal tour of your beautiful building, I happened to Sundays show. It was wonderful, Thanks for giving me a wonderful tour.

I was at Symphony Square of Bala-Cynwyd. To take a tour. When I arrived their. There was a show going on for the residents, It was truly amazing. he was an Elvis Impersonator. He was so entertaining the residents loved him. They where clapping and singing. The staff where having a great time the residents. It warmed my heart to see the smiles on all of their faces. I would recommend this facility to friends and family.

Large, open, well appointed building with levels of care on different floors. The third and fourth floor are memory care. The facility is secure. The staff appears very kind and accommodating. My only issue is small: memory care residents must be escorted to go outdoors, as they reside on secure upper floors. This is a very nice facility with a price to match!

I put my dad there at Elmcroft of Valley Farms, but he probably needed to be at a place with more special 1x1 care and attention. It is great for what it is though. It is a very nice place and the people there are super nice and friendly.

My Mom has been interested in their activities and has been doing a lot with them, so, she is very happy. The director of sales has been very kind and caring with my mom. What we noticed was that everyone was very happy. The place is beautiful and they've just been so kind and caring. My mom is very happy and we are very happy and pleased. Everyone is so kind and friendly.

My mother recently moved into this community. The community is very clean and the staff are beyond courteous. We truly feel that we made an excellent choice.

My loved one was here briefly for a respite stay, and overall I think they did a great job. The communication with the community and between the staff was top notch. We let them know what our loved one needed, and they advised their whole staff on how best to take care of him while he was there.

Staff is nice. Food is good. Lots of activities. Everyone is nice.

We love it, and mom really likes it, too. Everything is working out really well. The food is pretty good. I liked that it was so different from a nursing home, it was more for the well being of the patient, rather than a hospital setting.

It's a beautiful place. The staff, the facility itself the upkeep of it, the bills the activities they have it's all wonderful. The food is delicious. I really liked the location, and the facility itself and the cordialness of the staff and even the other residents seem happy and involved in things. They have a mass once a month, the priest comes, and the nun is there at least once a week. It's just wonderful!

I found the experience through "A Place for Mom" pleasant, exceedingly helpful and quick. The counselor was able to ask pointed questions to identify my needs for my parents and then provided me with appropriate places that met my needs. Tours were set up which saved me time and effort. I did tour the faciities provided and she was able to assist me with comparisons and what to look for.. I am in the home health business being an occupational therapist , but when it is your own family oftentimes it becomes more difficult. Symphony Square was the first tour and I arrived somewhat earlier than expected (purposefully so). I was able to sit in the beautiful sitting area and observe the dining room and the staffs interaction with residents...I was also able to converse with a resident who had recently moved from the same area as my parents. He expressed his dismay at living in such a facility (which I anticipated ). He did acknowledge that any move would have been upsetting ... but did also acknowledge that as far as places go this was very nice ; staff was great and food was great. This I felt was a great start. The staff met with me and provided me with a lovely tour ; answered all my questions and I found there facility hard to beat. Subsequently I did return as well as calling Linda to discuss costs; details and found her to be always available and willing to discuss whatever I needed. I followed this up with a visit with my parents and sister and found the experience pleasant for all involved. My parents were effusive about the experience and were eager to commit. Although my father did respond with the decision to allow my mother to move without him..I listened and allowed him the time to arrive at the decision to move with her. Currently we are scheduled to move within the week (the process made exceptionally easy) and I am confident all will fall ito place.

Loved our visit with Christy!! Everyone we met was very friendly and the whole place was bright and clean. Bedrooms seem a little small but the bathroom is huge. They answered all of our questions with honest and straightforward answers. We will definitely be following up with this community!!

The establishment was very clean and the food was wonderful as they have an excellent chef that cares about the production of food flavor and quality.The executive director was friendly and informative a great place for your Mom,Dad or grandparents.

Nice place. Clean, well lit, well maintained. Nice sized rooms. Didn't give me the warm fuzzies like Sunrise, but was friendly enough. Staff was very kind. Because of the time of day we were there we didn't get to see any activities or much interaction with residents. (They must all have been napping). Like that they have a behavioral health unit as well as a memory care unit.

It is the most beautiful place I have ever been. It's like walking into the Titanic, there is water everywhere, the food is fantastic fine dining, the rooms are large, and there's a bar area. They have lots of activities and musical performances where people would come to sing or play. It is really nice. My mother had a two bed, two bath apartment with a living room. They don't accept Medicare or Medicaid, but they are pretty comparably priced with the other places around. I would definitely want to live there!

I think it's safe to say we were impressed with tranquility. There appears to be adequate and caring medical help available for all residents at all times. The room sizes were fairly generous, particularly compared to Sunrise. It was reassuring that our guide knew virtually everyone we saw, whether a resident, nurse, just everyone. The facility looked welcoming and comfortable. One [removed] we arrived just prior to lunch and there were many quite elderly residents with walkers and wheelchairs waiting to get into the dining area. All of the residents we saw appear to be either older or in poorer health than my mother. I worry that she may feel alienated by not seeing someone as apparently as healthy as she. Still, I am certain my mother would be happy at Tranquility or Sunrise. Both appear to be safe, welcoming homes.

I like it it was very nice

Director called me. Very helpful with possible LT policy questions, etc. World-class memory care program. Brand new facility in Roland park.

The infrastructure is very polished. It feels like an upscale bed-and-breakfast. It is very clean environment with bright window light and daily checks on the residents throughout the day: In person and/or by infrared technology. The location is very safe. The environment is very professional and nice, but not as ?warm? as Sunrise.