Elegance Living, LLC

The Activity Director of Memory care has left the Landing. The staff are filling the void, hopefully there will be a new one soon. The value will be better when there is a new activity director. The facility is new & clean. Everyone is friendly. A new facility has challenges of getting good staffing, but this is improving. Overall, a great place. Several family members are there routinely visiting, so it is like a big family.

On the whole, I am quite pleased with The Atrium, although I did have some problems adjusting to very little intellectual stimulation. I have worked to find that on my own because otherwise it's great.

I loved how happy and friendly the residents were during my tour. There is a varied menu and a plethora of actives. It’s close enough to the beach as well as the city to satisfy both desires. However, I wasn’t crazy about the location.

They were very informative and kind.

I really like that this facility had an assisted living side and a dementia unit. I decided not to bring my Husband here because the dementia unit was full and the staff would have to bring my Husband from the assisted living side to the dementia unit every day. I felt like this community was more lively than other places and there were a lot of activities going on. All of the staff members were visible and attentive. They were really sensitive to the residents' conditions.

This community had a very similar floor plan to where my mother used to live. The dining room was in front of the building near the front door. As I was walking around I didn't seem to care about how the community was set up in regards to the floor plan. The community was very clean and the staff was nice that we met and very informative.

We toured Symphony Square and it was a nice community, more like a luxury hotel. The staff was friendly and were very helpful in answering the questions we had. The community was laid out so that no one could wander. It didn't have the homey feel we were looking for. It seemed quiet and subdued. We needed something more active for my loved one.

The staff have been helpful and able to meet dad's needs. They offer nice grounds with flowers and the memory care unit offers an enclosed yard for the residents to enjoy. Dad seems to like the food and they accommodate his dietary needs. He likes the movie nights and the exercise class offered. This community is close to family and I would recommend it.

This is a nice community, and my tour of it went pretty well. The community from what I was shown looked nice, everything was nice, and clean. Everyone was kind to my family, and I. I didn't feel this was the community for my father, but they treated us very well during our tour.

Tour by[Removed]- Very nice designated assisted care facility. Well maintained, friendly staff. One bedroom deluxe room was good size with nice window views. Scheduled a follow-up visit with Mother-in Law to see. It is located in a residential community with not much area around the facility.

I had a pleasant tour of this community. I toured it for my father, and his needs. This is a very nice facility with kind people. The community appeared very clean. The staff was attentive, and kind. The experience went well overall, but I didn't feel this was the right fit for my father.

I think mom will benefit from living at this community and I can not wait to move her in. Their philosophy is personal care and the aids are challenged to learn at least twenty five things about each resident. They base activities on what is happening with the residents at that moment. The residents look cared for and they keep the community clean. The staff seem friendly and kind.

Everything is working out well for my wife since her move to this community. She likes it, and I'am satisfied with her move here. She is safe, and receiving good care. The staff is great, they are attentive, and helpful. She is in memory care, and they do have nice activities. I've a meal. and the food is good. This is a community I would recommend.

The St. Augustine Plantation tour was wonderful. They were helpful when finding they were not a good fit. The community just didn't meet the level of care for my parents. They didn't make the tour feel like it was sales related. They gave their number in case I needed help.

My parents live here in the Memory Care. They could improve by increasing their staffing. They provide quality care but they don't have enough people. They don't take them outside often enough and more staff would allow them to do so. We chose this community because they were able to meet my mother's care needs.

I like this community for the care of my father. The community is clean and maintained. The staff is nice. There was a staff member that we did not feel satisfied with the care that was given. The other staff is very good and attentive. They were very caring and helped in every way for my mom and myself to feel comfortable. I would use this community again. The community was clean offer great meals and activities. I recommend others to this very nice community.

I toured this community. The staff were nice and answered my questions. I was not able to see the meals that are served. They did not seem to have activites at the time I toured. I wanted a location that had emergency devices. I suggest other families tour this community for the needs of a loved one.

My brother in law is doing very well here at this community. We are very impressed with all they has done for us. Everyone have been very friendly and helpful. The staff is great, they are very good with their commutation. He is trying some activities offered. The meals are nice and healthy. Overall we are very pleased with this community.

I placed dad at Brentwood after visiting their location, Debra, the Marketing person was especially nice, we had lunch and dad seemed very happy with the food. We got to meet the Chef, he was very helpful answering questions about the new menu items. I have only had dad here for a short while, but he loves the place. Keep up the good work!

From the initial visit, the staff at Symphony Square treated my parents as individuals and still vital contributors to society -- this would not be a move into a facility or an 'old folks home'. The common areas of Symphony Square are furnished as a hotel or community vs the more severe setting in other assisted living places we visited. Also there are more food options than at other places with breakfast and lunch made to order. It has been a big transition for my parents -- moving from a large home to a small apartment (2 bedrooms, sitting area, and kitchenette) yet both agree that Symphony Square offers sufficient space for what is needed by them at this time. The staff is kind, helpful, and respectful -- very pleased with Symphony Square.