Elegance Living, LLC

The lady who is in charge of setting things up is great. My loved one has had scheduled hair appointments and gotten skipped. That could be improved. My loved one doesn't like the food. We provide a lot of food for her to make herself. Housekeeping comes once a week. Laundry services are supposed to be done (sheets and towels) once a week and it was missed a few times. Billing is setup for automatic payments.

The tour was good but they only had the one room available that my loved one would have to share with someone else at the time and that wasn't an option.

Atrium is a beautiful community. The staff is very caring, and they take worry off knowing they are in a caring and beautiful location. It can be hard to reach out to staff and sometimes I am transferred to a different department. The cost is good though. I would recommend the community to others.

The staff members here are super friendly and there are always a ton of activities going on, however due to the staffing issues the cleanliness and the meals and dining has gone down hill from when I first moved in.

Symphony is a good facility. I would have considered it more if it was all on one floor. It is 2 stories and I did not want my wife to be on the second story of the building in case something were to happen.

The sales manager [name removed] really got us interested in Symphony Manor, she was so sweet and answered all of our questions. The director [name removed]did the same and really talked up the community. We really did love the place.

We chose The Atrium because they have cottages and he was not ready to move into full assisted living and I felt like it was the nicest place in town compared to ones that we looked at. The apartment sizes are very good, he is in a 2 bedroom condo and it is very spacious. They have different room sizes but they all looked great. It is a very nice facility and I would recommend to others.

It is a loving and caring environment. They try to help with all of the conditions that the residents have and make sure that their needs are taken care of. The community is very positive. You should definitely put this on your list to check out.

We chose Brentwood St. Petersburg because of the friendliness of the staff and all of the residents seemed to be active and happy. The room sizes at the facility vary, they do have different sizes and layouts to choose from. you can also choose private or shared rooms. They do offer transportation to doctors appointments and we use that a lot. There does seem to be a lot of turnover of the staff members. Overall. I would recommend to others looking.

We chose them because of the reasons above and they seemed to have a good variety of activities as well. When we made our decision the administrative staff was very responsive and just everyone we met was great. The facility itself looks very clean and inviting. My dad raves about the food here and he really enjoys it. The residents at Brentwood seemed a little more engaging and lively than some of the other places we looked into so we figured he would fit in here best. I would recommend to others who are looking.

We chose this facility for cleanliness, the friendliness of staff members, and proximity to our home. It was also lesser expensive than others that we looked into. They were really good with communication throughout covid. The room sizes here are good size. Overall I would recommend to others looking.

This community is a good place to live. The food is not very good we were promised chef-prepared meals but with covid, we are not getting that. I would recommend this community to others

Symphony at Delray is a newer community and the staff members were all very welcoming. Because of COVID it has made some things difficult but to no fault of their own, sometimes our loved one doesn't receive his medicine as consistently as he should. However, the staff members are doing the best they can during this time. When we were allowed to visit this community was very clean, and our love done is very a happy with his room. It is spacious and his bathroom is huge. The bathrooms are all wheel chair accessible, and this community has a bunch of handrails for better accessibility. From our understanding our loved one has participated in a few activities. We really liked how all the residents seemed to enjoy handing out with each other, and it seemed like a very close nit community.

We visited a few different places. My dad liked the size of the rooms at Brentwood St Petersburg, it was a clean facility, it was not too big not too small, and he liked the people he met. We had dinner here during our visit and he also liked the food. The best part about the community so far would be the staff members, they have done their best since the pandemic and they have been very good at communicating. We are able to make outside appointments now and visit for half an hour with our loved ones. I would recommend the facility.

I think others should know when looking into the community that we have been trying to get the director to call us for weeks and she has not called back, so they are not good with communication. They did notify us during covid, but it is difficult to get a hold of people inside the facility. They had said they would get her involved in activities in the beginning, they did not stick to what they said. I would not recommend.

Now that it’s a month since my husband, the Honorable [name removed] ( RET.) passed away. I want to let people know that in the four yrs. he was a resident at Symphony Square, he was well taken care of. I never worried he was losing weight, he kept busy , because there was always something to do. I knew He had a lot of serious health problems, but [name removed] and her staff were there for him. The many times they sent him to the hospital , he always returned to Sympony Sq. The staff were attentive and pleasant to him. I was there almost every day , and found the facility clean and smelled from a nice fragrance Go visit symphony Sq. And see for yourself. Thank you all for all you did for us. P.S. every holiday so great.

I have recommended them to a neighbor. The food was excellent. The room size and layout of the community was good. The staff was half and half, some were nice as could be and others were just punching the clock. I was very satisfied with Symphony. My husband was there from November to April, I brought him home and he passed. I never got a sympathy card or call, which hurt my feelings.

Overall, they do a great job keeping the community clean. We think their normal schedule of cleaning the individual resident rooms could be a little more frequent. For the most part, the staff is friendly. The staff was great about having certain scheduled weekly activities like singing, and dancing, and we were able to coordinate a driver to take our father off-community for shopping drips. We do think they could have a little more diversity in terms of what they offer as activities since the residents are all at different cognitive levels. We do think Symphony Square is a relatively good value considering the other communities in the region. We also think the dinning manager is particularly attentive to where they seat the different residents and the chef does make an effort to accommodate for nutritional needs. We do think, however, some more accommodations could be helpful for those with stricter dietary needs.

I live out of state so communication is a big thing for me. I feel that Brentwood St Petersburg does a good job with communication. My mom started out in their Memory Care but has now moved to Assisted Living which I really feel is the right place for her.

My mom was not happy about the move into assisted living, as she was accustomed to 1:1 care for 2, 2 hour shifts per day. However, her medical circumstances required her to receive more care and access to 24 hour assistance. The staff at Brentwood are very friendly and seem to have the patients' needs at heart. That being said, it is somewhat difficult for them to maintain a schedule with regards to providing scheduled care. My mom is well cared for and eventually gets her care provided, although not as quickly as she would like. Overall, it is an excellent value for what they provide when compared to independent living with supplemental care.