Elegance Living, LLC

Symphony Square is more up to date for hard of hearing and deaf residents. They are having ASL classes at the facility for the employees. They do have an employee is very fluent in ASL. The Caregiver Aids are assigned to the resident rooms/apt to check on them and assist for what they need on a daily basis.I think this is the best fit for my parents to have the care, be secure, safe and comfortable in their own room/apt.

I was very happy with the care from this community. The staff was nice and the care was very nice. The community was clean and a good atmosphere. Where happy with everything that the community provided at the time we received care. We would recommend this community for great care and a nice value for other families.

I like this community for the care for my mom. The staff is very attentive. The community is very clean and has a nice enviroment to have her enjoy. The menu is appealing but does need some small changes. I like knowing that she is happy with the activities and communicating with the other residents. We would recommend the care and the value for other families.

This is a good community for great care for my mom.The staff are wonderful and keep me informed at all times. I like knowing that she is in a clean community and the staff is very helpful and kind. My mom is really liking the variety of good meals. I like that she is staying involved with the many activities. We would recommend this community for the good care and value of this community for other families.

My parent seems to be adjusting well. It's a nice place, the staff is friendly and involved with the patients. The facility is clean and the nurses will stop and talk to you when you visit your loved ones. My father is there too and they're both share the same room. He needs more care than my mother, but they keep them together because they are like two peas in a pod.

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring. The pricing was very low for the area. I also asked about contingency plan when they couldn't move someone into the memory care wings and they quickly explained what they do.

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring.

Very friendly and attentive staff. When I picked up my husband from respite care, he seemed better. He suffered a stroke three years ago and hasn't been as social since. I think the social interactions were very uplifting for him. We will definitely be calling upon St. Augustine's services again.

I left my mom there for 9 days respite care, Loved the people there but not good with learning a lot of names at one time. I got mom out of the car in the wheelchair and I was loading her stuff on a cart, and was ask if they could go ahead and take mom in. I was like yes go ahead. By the time I got back there they had her in the dining room eating and talking and having a good time. They not only took care of mom the worked with me too. Loved it and we will be back.

Having to look for assisted living for my mom , was a n experience I dreaded. I had been to 3 other facilities before I visited Tranquillity . I walked into Tranquility and was comfortable from the first impression . All staff were professional , and welcoming to mom and our entire family . Mom loves it and we love visiting her there . Mom makes comment like I'm not lonely anymore , and they keep us busy all day long . We visit frequently and have never witnessed or experienced anything but the highest level of care . Thank you Tranquility staff For making a very tough decision , turn into a blessing not only for mom , but for our entire family . My husband and I joke that we know where we will be living in 20 years

My mother has been living at Tranquillity since January of this year. We had looked for quite a while to find a wonderful, clean, caring and affordable facility to house my mother. We live in Virginia and we had not thought about moving her out of state, but after speaking to one of my long time friends, whose mother was residing at Tranquillity we decided to look into this facility. My friend explained how much her mother loved being at Tranquillity. So we decided to look into the property. From the very beginning, we were pleased at the professional and caring service we were given when touring the facility and after we put her on the waiting list. We are so grateful to have found such a clean, loving, personalized, and all around great place for my aging mother. The staff is unbelievably helpful, professional, and knowledgeable. Any time I have had a question or problem, my concerns or questions have been addressed immediately and have always been taken care of to my satisfaction. The staff is superb. Most of all my mother LOVES living at Tranquillity. I would HIGHLY recommend this assisted living to anyone considering placing their loved one in such a facility. Tranquillity has been a god-sent to our entire family. My mother is happy and our family has peace of mind. We feel blessed to have found this wonderful place.

We were looking for a suitable and caring environment for my mother who is suffering from dementia. The search can be a difficult task. We found Tranquility at Fredericktowne by chance and were very pleased we did. First the campus is small and personal, walking into the foyer of the main building we found a warm and inviting homelike environment. The staff and residents were genuinely caring of each other. This warmth was a reflection of the caring and professional staff, and the residents who feel, respected and attended to. I now feel confident that I placed my mother in a safe nurturing environment, in the hands of a thoughtful and caring staff.

[removed] and staff were very warm and knowledgeable. I was quite comfortable about every aspect of my tour and visit.

My dad was here for a short while while my mom was resting from her illness. I was not able to care for both them on my own so this community was a lifesaver for me and the family. We had used them before and I knew that he would be in good hand once again. They take him to the activities and he has good meals to fill him up. I highly recommend this community.

I am thankful that I moved my mother into this community so she is not alone. Everyone there is very friendly and accommodating. The other day, they got my mother ready, put makeup on her, and dressed her up so she could go down and join activities and interact with residents. The lady who runs the place took a picture of her and sent it to me, they have all been amazing, I think I made the right decision.

When we first toured the Symphony at Mentor, we had decided to go to another community but after trouble with them, we came back. When we came back, the people were all just as friendly and sweet as the first time we came in and I loved that. The staff takes very good care of my loved one and all of their other residents. The place is clean and there is never a bad smell. They are just so caring and I'm glad we chose this community.

My mother was only at this community for a short period of time while my family and I went out of town but I am very pleased with the quality of care she received. Since my mother has memory loss and does not remember things well the staff made sure to stay in communication with me throughout the week to make sure I knew how well everything was going. I also received a text once a day with a picture of my mom which I thought was really impressive that they did that.

My mother and father were both residents at Tranquiity for almost two years before their death. The facility was always clean, the staff very warm and their care was excellent. My parents participated in the activities, met new friends and received the highest quality of care even as their health declined. The staff was exceptional in addressing their increasing care level needs so they could stay in what had become their home. I would recommend this facility to any family looking for a home for their loved ones because I felt secure that my parents were receiving the best care possible.

My Dad has been in the Memory Care Unit for 3 years and we couldn't be more pleased with the level of care that he receives. It's like one big family and everyone looks out for him. There's not enough room on here to list all of the reasons that the rating should go up to 10 stars!!!!!!!

I can't Thank Symphony Manor and all their staff for their 5 star service to my Mom and my family. We have been with Symphony Manor for many years and wouldn't have it any other way. We moved to the Memory Care unit after transitioning from their Assisted Living Floor. Best decision we made. The staff is caring and truly treat you as if you were a part of their family. The activity staff are caring and take the residents out multiple times a week. I would encourage anyone reading this review to go and see Symphony Manor for your self and choose them to take care of your loved one. Thank you so much for your hard work and dedication to my mom!!!!!!!