Elegance Living, LLC

My Father In-Law lived in memory care at Symphony Square. All of the staff were very courteous and friendly. The administration was caring and easy to deal with. They mad us feel welcome and cared for. Thank You

She is not at Elmcroft yet because she fell and got hurt and is in the hospital. She is supposed to start there next week. The staff is very nice there and they made us feel at ease. We think this will be a great choice for us.

What a Gem! I have placed my Mom in the Memory Care and thank goodness I did. The staffing is 3 residents for every 1 staff member, I was paying for a private aide before and Mom was sitting alone with the aide all day. Now my mother is involved in great activities and I get emails of with pictures on what she has been doing. I am so happy with Symphony Square.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, I don't think the care was the best match for what my loved one was needing at the time. Overall it seems like a nice place, and is definitely worth a look!

My Friend moved in this week. I was nervous he has dementia and needs personal care. Symphony Squares Director and Nurse came to our house personally to meet him. That was something that no other place we looked at offered. The care in the dementia unit is top notch. The stafff are all very caring. The other families that I have met are all very nice and all seem happy. That has meaning to a person my age. Happiness, is the most important thing and truely people at Symphony Square seem happy.

My Grandfather needed a quick move in for a respite. Thank you team symphony for working hard to make him feel comfortable and happy. He has participated in PT while at Symphony Square anbd really enjoyed the great activities offered.

The staff are very very good at Brentwood Senior Living Community. They are all expensive but for the nice apartment we were able to get it is worth it. The staff keep the residents busy here. There was one situation that arose and they quickly resolved it. I am really happy with this facility. I would recommend it to anyone, in fact I have recommended it to some friends that are in a similar situation as we are.

I am very happy with Symphony Square. My father lives in assisted-living, before he moved in he was very worried there would be nothing to do. He was afraid he would be one of those old people in the lobby of a nursing home. Symphony Square is the opposite of that. Jonathan the activities director has made sure to bring in more artistic activities. There is painting with an art therapist twice a week a theater company comes in and working with the residents. My father goes on ever trip, and there are many trips. The administrator gives out his personal cell phone to the families, as does the head nurse. They know my father, they know his favorite food, and what he would like to do for activities. The little touches that have recently come to Symphony Square is what keeps us here.

They have been wonderful in dealing with behavioral issues. I see a total different approach than the place we were before. They are doing a great job, and really working with us. For behavior issues they are a good place.

My mother is at Symphony Square. We had looked all everywhere for the right place. She originally went to Sunrise in Haverford, but that did not work well for us. They were angry when we asked them to help toilette her. So on a Sunday I called the Marketer Linda and they came out and assessed Mom. She is 95 and truly cannot take care of herself. The staff at Symphony Squarre have gone out of their way to work with us, there was a period of adjustment it was hard for us and mom but now she is thriving getting involved in activities thanks to Jonathan and really enjoying her life. Thank you Symphony Squarre for allowing me to be a Daughter and not a care giver.

very happy with the service and the people there

We have been very happy with the care our aunt has received at Gardenview Memory Care. Staff is friendly, knowledgeable, and work very hard to maintain an open line of communication with our family. The facility is clean and safe.

My Mother lives in Symphony Squares Dementia unit and it is one of the best decisions I have made. Dealing with a parent who has dementia is one of the hardest things I have had to do and Symphony Square and the staff there helped us with the process. I wanted one on one care and they have that. The Memory Care unit is small only 12 people but they have 3 to 4 staff on at all times. The staff are great they have activities going all day well into the night, from gardening to games my mother is always active. I would highly recommend Symphony Square.

Overall its a good place and very much happy with it. The only complaint that I have is they tend to take a while to answer my questions.

The staff was very friendly when I did the tour. Market director was very good. They let me have access to the nursing staff, because I knew that they wouldn't accept people with sores level 2 and above. Appreciated the fact that had access to that. Didn't get to experience the activities, but I was there to look more at the memory care part of the place. From what I read the kept the folks there active even the residents with dementia. Didn't get to experience the food. It was a newer building and compared to the other places that I looked at the up keep was good.

My mother is in the memory unit and I could not ask for a more caring staff! They not only take excellent care of my mother but they also check on my Dad when he visits to make sure he is okay. I live 9 hours away which makes it stressful not being close to my parents, but knowing the staff is so awesome and caring makes it a little less stressful for me! Great activities for the residents and a staff that truly cares about the well-being of the residents! The surroundings are better than any 5 star hotel on the planet!

I want to symphony Square on Sunday, For a tour I meet the CEO Sue McClain She gave me a phenomenal tour of your beautiful building, I happened to Sundays show. It was wonderful, Thanks for giving me a wonderful tour.

I was at Symphony Square of Bala-Cynwyd. To take a tour. When I arrived their. There was a show going on for the residents, It was truly amazing. he was an Elvis Impersonator. He was so entertaining the residents loved him. They where clapping and singing. The staff where having a great time the residents. It warmed my heart to see the smiles on all of their faces. I would recommend this facility to friends and family.

I put my dad there at Elmcroft of Valley Farms, but he probably needed to be at a place with more special 1x1 care and attention. It is great for what it is though. It is a very nice place and the people there are super nice and friendly.

My mother recently moved into this community. The community is very clean and the staff are beyond courteous. We truly feel that we made an excellent choice.