Elegance Living, LLC

Symphony Square is more up to date for hard of hearing and deaf residents. They are having ASL classes at the facility for the employees. They do have an employee is very fluent in ASL. The Caregiver Aids are assigned to the resident rooms/apt to check on them and assist for what they need on a daily basis.I think this is the best fit for my parents to have the care, be secure, safe and comfortable in their own room/apt.

I like this community for the care for my mom. The staff is very attentive. The community is very clean and has a nice enviroment to have her enjoy. The menu is appealing but does need some small changes. I like knowing that she is happy with the activities and communicating with the other residents. We would recommend the care and the value for other families.

This is a good community for great care for my mom.The staff are wonderful and keep me informed at all times. I like knowing that she is in a clean community and the staff is very helpful and kind. My mom is really liking the variety of good meals. I like that she is staying involved with the many activities. We would recommend this community for the good care and value of this community for other families.

My parent seems to be adjusting well. It's a nice place, the staff is friendly and involved with the patients. The facility is clean and the nurses will stop and talk to you when you visit your loved ones. My father is there too and they're both share the same room. He needs more care than my mother, but they keep them together because they are like two peas in a pod.

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring. The pricing was very low for the area. I also asked about contingency plan when they couldn't move someone into the memory care wings and they quickly explained what they do.

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring.

Very friendly and attentive staff. When I picked up my husband from respite care, he seemed better. He suffered a stroke three years ago and hasn't been as social since. I think the social interactions were very uplifting for him. We will definitely be calling upon St. Augustine's services again.

I left my mom there for 9 days respite care, Loved the people there but not good with learning a lot of names at one time. I got mom out of the car in the wheelchair and I was loading her stuff on a cart, and was ask if they could go ahead and take mom in. I was like yes go ahead. By the time I got back there they had her in the dining room eating and talking and having a good time. They not only took care of mom the worked with me too. Loved it and we will be back.

My dad was here for a short while while my mom was resting from her illness. I was not able to care for both them on my own so this community was a lifesaver for me and the family. We had used them before and I knew that he would be in good hand once again. They take him to the activities and he has good meals to fill him up. I highly recommend this community.

I am thankful that I moved my mother into this community so she is not alone. Everyone there is very friendly and accommodating. The other day, they got my mother ready, put makeup on her, and dressed her up so she could go down and join activities and interact with residents. The lady who runs the place took a picture of her and sent it to me, they have all been amazing, I think I made the right decision.

When we first toured the Symphony at Mentor, we had decided to go to another community but after trouble with them, we came back. When we came back, the people were all just as friendly and sweet as the first time we came in and I loved that. The staff takes very good care of my loved one and all of their other residents. The place is clean and there is never a bad smell. They are just so caring and I'm glad we chose this community.

My mother was only at this community for a short period of time while my family and I went out of town but I am very pleased with the quality of care she received. Since my mother has memory loss and does not remember things well the staff made sure to stay in communication with me throughout the week to make sure I knew how well everything was going. I also received a text once a day with a picture of my mom which I thought was really impressive that they did that.

I was very happy that this community. They went out of there way to meet me and make it easy with my time that I had available ane they did answer all of my questions and concerns.They help me financially. I liked that they had good activities. The food and the meals are good and my father does seem to be happy with the variety. I highly recommend this community to other families for outstanding care.

This is a nice community. The day time staff is great, but the weekend staff could use a little more care with speaking with family. They have excellent food and great variety. They do have activities that are offered. I would recommend this community to others.

I cannot complain, my experience has been great so far. The meals are proportioned and healthy, and my room is always clean. The nursing staff is always attentive to my needs and wants and they all are very kind.

Our visit was wonderful the memory care unit would be the exact fit for my mom but the cost monthly is more than my mom can afford. The staff an residents were all very friendly. The facility was warm and inviting and we loved it. It is a cost issue for my mom and us. Thank you for giving us the chance to tour Symphony and having Connie give us the tour she was very informative and so friendly and attentive to us and all the residents that we meet. We were introduced to residents as her friends and they allowed us to inside their studio apartments (which were very nice) I just wish my mom had more funds available so that we could move her in because I know it would help her to be around others that also have memory loss. She would have planned activities to help her feel like herself again.

I would recommend this community. I always eat here when I visit. The food and environment reminds me of a nice restaurant. My dad does not yet participate in any of the activities but they do have a boat that the residents are able to go out on it. He is doing 100 times better and the entire staff are responsive.

What a bright community! The staff are friendly and seem very happy. From our initial tour to today everyone has helped us and been responsive. I truly appreciate the care my father receives.

What a bright community! The staff are friendly and seem very happy. From our initial tour to today everyone has helped us and been responsive. I truly appreciate the care my father receives.

I have nothing but good to say about Elmcroft of Valley Farms. Everyone is always happy, positive and right there for mom's needs. I can have peace of mind while working and I know she is getting an awesome quality of care. She needed some activity back in her life and since she moved in she has become more active and social. I can see my "real" mom again. She is active, smiling and having fun!