Elegance Living, LLC

I liked this community the best out of all the communities that I went to go see.

It would be nice to be able to sit with my loved on during meal times in the dining room. The food is excellent and the chef is great! There is a weekly calendar of activities for the residents to choose from.

The community has done a great job with their covid plan and keeping the residence safe. I would definitely recommend this community to others

This facility is kept extremely clean, and they treated us like family. Their communication was excellent and they keep kept us informed of everything. I would definitely recommend this facility to others

Symphony is hands down better than any of the other facilities I visited before choosing a place for mom. Her apartment is very nice. The common area is very large and inviting. The staff is excellent, they go out of their way to help and to keep me informed if anything is out of the ordinary. Pricing is a bit high, but still less than other facilities. Overall I am very satisfied with Symphony.

Overall, we are very happy with Symphony at Valley Farms. I believe they are doing their best to give the care needed. Our mother is not very interested in activities, and usually doesn't participate. If the care givers coaxed her more, but I know even I, as her daughter, cannot always get her to do anything!!

My mom has been in Elmcroft of Valley Farms just over a month now. My husband and I just returned from a visit to see her there and were very pleased with the care she and the other residents are receiving. The caregivers are very warm and caring people and the supervisor over the memory care units is excellent. She's been very available to us, especially in helping us to know how to best relate to the struggles my mom is having with her dementia. My mom is receiving good and nourishing meals, interaction with the other residents and a warm supportive environment. We are very pleased with Elmcroft and would highly recommend it.

Tour went wonderfully. We will move forward with a deposit within the next day or so.

I think Symphony Square is a very nice facility and the staff is exceedingly kind. Things are going very well there.

Overall this is a great environment for my mother. Personally, I would liker to see a few more hands on activities that are simple for the seniors. Such as a simple decoration for the holidays, or maybe even a class on microwaveable foods. Teaching them how to use various methods to create things in their rooms that they may enjoy to have around. Otherwise, all is great!

Although it’s a very nice facility I don't see a good fit for my mother as she is very sedentary and doesn’t socialize very much. I feel this would be a better fit for younger and active seniors. Overall a very clean and welcoming place just not for my 95 year old mother.

The cleanliness top notch, staff/care is good, but they lost the head nurse of memory care so they are still working on improving their game, activities - they do try to engage everyone, which can be challenging, but they plan a variety of activities and bring people out to the main area for special events, room size is adequate and community room/dining is a little small. Community size is 11 which is very good

The representative was very personable and knowledgeable. The facility was impressive and clean. The community fee (move-in fee) was equivalent to two months rent which was very expensive [Amount removed]. We rated the Sunrise Senior Living facility at an 8 out of 10.

Reasonable rates in comparison to other facilities I've looked at. Personnel very friendly. I understand rules and regulations, however; individual needs need to be better evaluated. For example locking up toothpaste. Would staff make themselves available to provide the toothpaste twice a day for oral hygiene? And hygiene in general helping with changing of clothes when soiled, on backwards or inside out. And sticking with scheduled days for showering.

I think the facility is clean and well kept. The CNAs seem to be understaffed but that's a problem every where. I do feel like my parents are getting adequate care though. The activities seem to be plentiful but my parents don't partake in them. All of the staff that I have interacted with are friendly and caring. My dad says the food offerings are underwhelming.

Pleasant and helpful staff. Studio apartment was cute. They went over all the aspects of moving in. Ultimately went with another place.

The staff is very nice, and will give you a thorough tour of the place. Everything is centralized, which is great for people with limited mobility. It is one of the better bangs for the buck -- feels like luxury but much more affordable than some of the other communities in the area.

Staff is extremely friendly and appear to really enjoy their jobs. My mom is extremely happy. A negative is that there's no oversight of who comes into the building. I've never tasted the food, but it doesn't seem like there are a lot of healthy options.

Very nice, make her happy and feel welcome, wish the rooms were bigger for the price. She complained about the food but unless its not a stick of butter with salt on top, she was going to complain no matter what

The staff is very responsive to any issues or perceived problems. All issues, even complex ones, were resolved quickly and efficiently. The staff seem to actually enjoy their work. My wife is very comfortable at Symphony and I am very pleased with the overall experience.