Elegance Living, LLC

Staff is nice. Food is good. Lots of activities. Everyone is nice.

We love it, and mom really likes it, too. Everything is working out really well. The food is pretty good. I liked that it was so different from a nursing home, it was more for the well being of the patient, rather than a hospital setting.

I found the experience through "A Place for Mom" pleasant, exceedingly helpful and quick. The counselor was able to ask pointed questions to identify my needs for my parents and then provided me with appropriate places that met my needs. Tours were set up which saved me time and effort. I did tour the faciities provided and she was able to assist me with comparisons and what to look for.. I am in the home health business being an occupational therapist , but when it is your own family oftentimes it becomes more difficult. Symphony Square was the first tour and I arrived somewhat earlier than expected (purposefully so). I was able to sit in the beautiful sitting area and observe the dining room and the staffs interaction with residents...I was also able to converse with a resident who had recently moved from the same area as my parents. He expressed his dismay at living in such a facility (which I anticipated ). He did acknowledge that any move would have been upsetting ... but did also acknowledge that as far as places go this was very nice ; staff was great and food was great. This I felt was a great start. The staff met with me and provided me with a lovely tour ; answered all my questions and I found there facility hard to beat. Subsequently I did return as well as calling Linda to discuss costs; details and found her to be always available and willing to discuss whatever I needed. I followed this up with a visit with my parents and sister and found the experience pleasant for all involved. My parents were effusive about the experience and were eager to commit. Although my father did respond with the decision to allow my mother to move without him..I listened and allowed him the time to arrive at the decision to move with her. Currently we are scheduled to move within the week (the process made exceptionally easy) and I am confident all will fall ito place.

Loved our visit with Christy!! Everyone we met was very friendly and the whole place was bright and clean. Bedrooms seem a little small but the bathroom is huge. They answered all of our questions with honest and straightforward answers. We will definitely be following up with this community!!

The establishment was very clean and the food was wonderful as they have an excellent chef that cares about the production of food flavor and quality.The executive director was friendly and informative a great place for your Mom,Dad or grandparents.

It is the most beautiful place I have ever been. It's like walking into the Titanic, there is water everywhere, the food is fantastic fine dining, the rooms are large, and there's a bar area. They have lots of activities and musical performances where people would come to sing or play. It is really nice. My mother had a two bed, two bath apartment with a living room. They don't accept Medicare or Medicaid, but they are pretty comparably priced with the other places around. I would definitely want to live there!

I liked this community the best out of all the communities that I went to go see.

It would be nice to be able to sit with my loved on during meal times in the dining room. The food is excellent and the chef is great! There is a weekly calendar of activities for the residents to choose from.

The community has done a great job with their covid plan and keeping the residence safe. I would definitely recommend this community to others

This facility is kept extremely clean, and they treated us like family. Their communication was excellent and they keep kept us informed of everything. I would definitely recommend this facility to others

Symphony is hands down better than any of the other facilities I visited before choosing a place for mom. Her apartment is very nice. The common area is very large and inviting. The staff is excellent, they go out of their way to help and to keep me informed if anything is out of the ordinary. Pricing is a bit high, but still less than other facilities. Overall I am very satisfied with Symphony.

Overall, we are very happy with Symphony at Valley Farms. I believe they are doing their best to give the care needed. Our mother is not very interested in activities, and usually doesn't participate. If the care givers coaxed her more, but I know even I, as her daughter, cannot always get her to do anything!!

My mom has been in Elmcroft of Valley Farms just over a month now. My husband and I just returned from a visit to see her there and were very pleased with the care she and the other residents are receiving. The caregivers are very warm and caring people and the supervisor over the memory care units is excellent. She's been very available to us, especially in helping us to know how to best relate to the struggles my mom is having with her dementia. My mom is receiving good and nourishing meals, interaction with the other residents and a warm supportive environment. We are very pleased with Elmcroft and would highly recommend it.

Tour went wonderfully. We will move forward with a deposit within the next day or so.

I think Symphony Square is a very nice facility and the staff is exceedingly kind. Things are going very well there.

Overall this is a great environment for my mother. Personally, I would liker to see a few more hands on activities that are simple for the seniors. Such as a simple decoration for the holidays, or maybe even a class on microwaveable foods. Teaching them how to use various methods to create things in their rooms that they may enjoy to have around. Otherwise, all is great!

The staff has been very friendly and competent. So far the care seems to be good. There are no trust issues like the assisted living we're coming from. Food is OK. I've personally eaten there twice and I would say it's average. My mom is pleased with the cleanliness of the room. My sister and I still vacuum and mop occasionally on the weekend.

Although it’s a very nice facility I don't see a good fit for my mother as she is very sedentary and doesn’t socialize very much. I feel this would be a better fit for younger and active seniors. Overall a very clean and welcoming place just not for my 95 year old mother.

The cleanliness top notch, staff/care is good, but they lost the head nurse of memory care so they are still working on improving their game, activities - they do try to engage everyone, which can be challenging, but they plan a variety of activities and bring people out to the main area for special events, room size is adequate and community room/dining is a little small. Community size is 11 which is very good

The representative was very personable and knowledgeable. The facility was impressive and clean. The community fee (move-in fee) was equivalent to two months rent which was very expensive [Amount removed]. We rated the Sunrise Senior Living facility at an 8 out of 10.